Sir,
My disabled son darpan grover was cheated through bank of india atm card at rajouri garden, new delhi-110027 as its debit card was snatched from him in the pnb atm, rajouri garden and pin number was also taken from him. As a result the culprit withdrawn rs.50, 000/ through shopping and cash. I submitted the cctv footage of the culprits to the rajouri garden police station on 10th june, 2017 but no result despite me numerous visits to police station.
Sir, i would like to suggest you that if otp no. Could be added on the registered mobile no of the customer with his /her atm card without which transactions should not be made, will stop these kind of atm card fraud, if snatched/exchanged atm card trickly by the culprits on the pretext of help at atm centres. Please use this technic that after inserting otp number received on the registered mobile, the transaction could only be matured.
Bank Of India customer support has been notified about the posted complaint.