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Bank Of India Complaints & Reviews

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Updated: Feb 26, 2025
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M
mansonu_84
from Mumbai, Maharashtra
Jun 16, 2017
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Address: New Delhi, Delhi, 110018
Website: starconnectcbs.bankofindia.com

I have been trying to create username for net banking service of my wife account. Unfortunately, every time after giving correct details, it says please try after some time.
I have tried to call customer care number [protected] many times. It gets disconnected every time after reaching to phone banking officer.
I am helpless. Worst bank ever i had. Thinking of closing account.
+1 photos
Bank Of India customer support has been notified about the posted complaint.
Jun 14, 2017
lalan.choudhary.127's response
This image was transactions details
सर नेट बैंकिंग चालू नहीं हुआ है सर लगभग 3 महीना हो गया है सर पासवर्ड जनरेट किया user id password invalid बताता है चाय कृपया करके जल्दी से से एक्टिवेट कीजिए पासवर्ड मेरे पास है ब्रांच पर गए तो हेल्प लाइन नंबर से बात करो सर इस प्रॉब्लम को दूर कीजिए आपका कॉल नहीं लगता है
Dear sir I am new customer of your organisation .I lalan choudhary .ac no [protected] .fraud withdraw with my ac ..aprox 14000 rupees ..and I don't know .how is possible .this case is 02/06/2017 evening 05:50 .I am so sad ...plz help me ..this transaction is how possible.p ls hel me and solve this problem ..I am very socked with this matter.
I received msg that your account credit 10000 rs but I don't have any account in bank of india so plz look after this I don't understand whats that is some body use my number for his account so how is it possible
Plz block this type of msg or remove my number ([protected])

Unable to contact customer care - Comment #2765721 - Image #0
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    P
    pwlaturkar
    from Pune, Maharashtra
    Jun 16, 2017
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    Address: 411051
    Website: www.bankofindia.co.in

    The bank has issued the tds certificates in the name of deductee shri p. W. Laturkar id[protected], on the ordinary paper, which do not bear the govt authentic colored water marks. The name of the officer issuing the certificate shri prakash vasudeo moghe (As on today, it is told that he has retired from service) is printed, on the certificate for verification of the content, but he has not signed the same. The branch official mrs kulkarni manager has inadvertently issued the same. The chartered accountant has not accepted the same. It was tried to contact shri sonvane sr. Manager but he did not receive my phone. At last shri amarendra sing dy chief manager was contacted, he has accepted the mistake and assured to do the needful. Please do the needful immediately.
    Bank Of India customer support has been notified about the posted complaint.
    Debit card Expired & not any information Where is it come our near branch
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      R
      Radhakrishnan Krishnanmoorthy
      from Mumbai, Maharashtra
      Jun 15, 2017
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      Address: Thane, Maharashtra, 421202

      My name isradhakrishnan krishnamoorty a/c [protected] i'm coming from 11/06/2017 to today i. E 15/06/2017 daily to deposit 30000. The cash deposits machine is daily showing out of service after 6.30 pm
      When i asked the guard he said wait and someone came and said will start in 2min but i waited 1hrs it didn't started.
      Then i said to manger of dombivli west branch his reply was"meh kya karu machine h" "tu kabi b ahega tho chalu rhena cha he h compulsory h kya"
      I want to deposit money but now i want to close the account
      Bank Of India customer support has been notified about the posted complaint.
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        M
        Mayuk Moulick
        from Sambalpur, Odisha
        Jun 14, 2017
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        Address: 742101

        I sabyasachi sanyal and madhusree moulick writing this application to bring in your knowledge that we are being cheated with the services of bank of india. On 9th june, 11:00 p. M. I got sms of money deduction from my account on the mobile number registered with it. We haven't done any atm withdraw or any online transaction from our bank account. We have a joint savings account in the bank of india berhampore branch, xxxxxxxxxxx5658. We went to bank with our issue and they have not shown a positive attitude towards the complaint or tried to make it right. We have filed a fir in the nearest police station, a copy of it is attached with the following mail.

        1. Bdipg/jb[protected]/ucobank inr 1.00

        2. Bdipg/jb[protected]/ideamoney inr 5000.00

        3. Bdipg/jb[protected]/idea money inr 4002.00

        4. Bdipg/jb[protected]/ideamoney inr 5000.00

        5. Bdipg/jb[protected]/mmpl inr 5000.00
        +3 photos
        Bank Of India customer support has been notified about the posted complaint.
        Jun 14, 2017
        Updated by Mayuk Moulick
        [protected] is the contact number for future contacts
        Please provide your help line nos which really work the numbers which your website provide do not respond at all so where is the 24x7 help line
        provided for customers? for difficulties faced in internet banking how we can go to the branch which is 10 km. away.?

        My A/c No is [protected]
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          M
          Mueed Ahmad1
          from Delhi, Delhi
          Jun 14, 2017
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          Address: New Delhi, Delhi, 110062

          I am using bank of india net banking since 4 years. But now a days facing very much problem about star token / updated start token - ng. My pc star token is disabled completely and give the message: "user/device status check failed - too many failed additional authentication attempts".

          My old star token was good. But it upgraded startoken-ng and since then it is not recognizing my user id. My old star token is not existing in my pc. Even i uninstall it so that i could use new one. But the same id is accepting boi retail directly but not accessing without star token.

          Please allow me net banking without the star token or reset my star token or whatever you arrange for better.

          I am very keen that i could use net banking again without the star token. Many of my friends are suffering from the star token-ng too.
          +1 photos
          Bank Of India customer support has been notified about the posted complaint.
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            V
            vishnd
            from Vasai-Virar, Maharashtra
            Jun 14, 2017
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            Address: 400101

            Bank of india — rs. 15000 debited from my account and my debit card blocked

            I am having saving account with boi kandivali west. Mumbai. Amount of rs. 15000/- has been debited from account. Also my debit card automatically blocked.

            Following are the details of transactions of date[protected]

            Bdipg/jb[protected]/rpsl - 5000

            Bdipg/jb[protected]/rpsl - 5000

            Bdipg/jb[protected]/rpsl - 5000

            Now bank also not responding.
            Can somebody suggest for getting this amount return.

            Vishwanath v. Dhawade
            Kandivali mumbai.
            [protected]
            Bank Of India customer support has been notified about the posted complaint.
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              S
              sekkhar
              from Vijayawada, Andhra Pradesh
              Jun 14, 2017
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              Address: Anantapur, Andhra Pradesh, 515671

              Hi sir/madam,
              Myself chandrasekhar, i am account holder on bank of india in dharamavaram branch and my mother also having account on same branch. On june 13th 2017 i went to bank with my mother for applying new atm card to my mother because of she was not used atm card from one year. Bank staff name is mr. Arjun he has not taken complaint. He asking question is your mother has know how to use atm card? In past she used are not? I said not because she was not educated. So myself and my father was using it. He was not taking complaint, again he tell stupid reason is without my mother permission i am using her atm card i am look like "thief". He telling like that his behavior to worst and too bad... He didn't give minimum respect to customer... Please take some action on him.

              Thanks®ards
              G. Chandrasekhar
              Bank Of India customer support has been notified about the posted complaint.
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                R
                Rashud
                from Lala, Assam
                Jun 14, 2017
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                Address: Ranchi, Jharkhand, 834001

                I have bought a online product that is cctv camera from amazon of rs. 1, 199, since the product was defective so i have returned that item to amazon and they had successfully processed money to bank of india but bank of india is not giving me my money.
                But still i have not received that money in my bank account when product got already refunded and proceeded by amazon to bank of india

                I have debited on[protected] for the product.

                I have consulted with the higher authority of bank of india then also they are not ready to give me my money. I am helpless!

                Amazon has already sent that money to bank of india but bank of india is still not processing to transisct that received money to my bank account. It's a kind manipulation

                City-ranchi, state-jharkhand

                (I have also attached email snapshot of amazon which i got)
                +1 photos
                Bank Of India customer support has been notified about the posted complaint.
                Jun 14, 2017
                Updated by Rashud
                By mistake I have returned debited on[protected] its[protected]
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                  P
                  Prasanna Samant
                  from Mumbai, Maharashtra
                  Jun 10, 2017
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                  Customer service

                  Address: Sindhudurg, Maharashtra, 416523

                  Respected authority,

                  Im trying to contact your toll fre and landline number, ivr says your call is being transferred to executive and the call gets disconnected. Im having some queries regarding my rmn and your customer support is not supportive at all.
                  For such small query if i have to visit your branch then what's the use of having 24×7 customer support?

                  Prasanna samant...
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                  Balu vankudoth
                  from Manthani, Telangana
                  Jun 9, 2017
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                  Website: www.consumercomplaints.in

                  Respected sir
                  I md sulthan my saving bank ac no-[protected] dilsukhnagar branch iam operate my atm card on dt. 31march 2017 withdrawal 18000/-atm id-ahy8033 but iam not receved any cash. I complaint in home branch many times. But they could not rectify the above issue and they also getting cctv puteage and they told me you just complaint on boi complaint desk. So please do the nessasory action on above complaint.
                  Thanking you.
                  Bank Of India customer support has been notified about the posted complaint.
                  Sir my star token account is blocked because of this I can't access my internet banking also
                  Plz provide me suggestions
                  Bank of India Sonarpura branch varanasi
                  [protected]
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                    J
                    jigar.1611
                    from Solapur, Maharashtra
                    Jun 9, 2017
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                    Address: Surat, Gujarat, 395006

                    I am jignesh kumar d paladiya.
                    Cell no:[protected],
                    Email id :jigar.[protected]@gmail.com

                    I have a ppf account with the bank of india surat varaccha branch.
                    I tried to deposit cash in my ppf account in the bank, they said they will not accept cash, in response to which i took a cheque, but they refuse to accept cheque from a different bank.
                    Hence i decided to transfer my ppf account to a different bank.
                    On approaching the bank on the procedure, no guidelines was given to me,
                    They mentioned that they do not have a form and form will be needed from baroda branch and would take 2-3 days, after which, when i went, they was no form available yet, they kept on calling at a different time. I kept going to the bank with the expectation to get the form, but it was disappointing as they kept prolonging the date and the time.

                    I would request you to take immediate action, this has caused a lot of inconvenience to me, resulted in a waste of time, and yet no response.
                    I would have never expected the bank staff to be so irresponsible. The manager also was of no help.
                    I belong to a working class background, working in mumbai, i have to take a leave from my job which i cannot keep on taking very often for this matter.

                    Kindly let me know.
                    You can contact me on my cell phone.
                    Awaiting to hear from you.
                    Bank Of India customer support has been notified about the posted complaint.
                    Sir my star token account is blocked because of this I can't access my internet banking also
                    Plz provide me suggestions
                    Bank of India Sonarpura branch varanasi
                    [protected]
                    The reference number for the refund is 1145622.
                    Please check this reference no i had received refund from Amazon but it didn't reflected on my BOI account refund amount i had received on 22nd may Rs.1399
                    My Bank account details
                    account no..[protected]
                    Customer id .[protected]
                    ifsc code. - BKID0004860
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                      V
                      Vaibhavb900
                      from New Delhi, Delhi
                      Jun 9, 2017
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                      Address: 110094

                      On 7th June 2017, 3 consecutive transactions occurred in my Bank of India account amounting to Rs.24998. The ATM card services were not activated and even the PIN envelope is seal packed to date.
                      I also don't have Internet banking.
                      The transactions were completely unauthorized and amount was debited using mPESA and IDEAMONEY.
                      Kindly look into this fraud case.
                      +2 photos
                      Bank Of India customer support has been notified about the posted complaint.
                      Jun 09, 2017
                      Updated by Vaibhavb900
                      Kindly mail me back to get more information towards solving the case.
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                        M
                        manisinha21
                        from Murwara, Madhya Pradesh
                        Jun 8, 2017
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                        Address: 491001

                        Respected sir.
                        I am manikant sinha
                        Mere debit card se jab bhi swap karta hun petrol bharte hai to mera exta paisa kataa hai. Agar mai 210rs. Ka swap kiya to 221.24rs. Kata hai. Esha her bar horha hai. Bank me koi respone ni complaint kiya to bank wale iske bare me koi information ni de rahe hai esha kyo ho rha hai or petrol shop me jao to wo bhi ni information de pate unke account me exact 210rs. Hi jata hai. Plz mujhe solution do esha kyo horha hai. Mai bhot pareshan hun is wajah se extra rupees kyo kat raha hai mere account se.
                        +2 photos
                        Bank Of India customer support has been notified about the posted complaint.
                        Jun 08, 2017
                        Updated by manisinha21
                        bank of india main branch durg chhattisgarh se account hai mera.
                        Sir my star token account is blocked because of this I can't access my internet banking also
                        Plz provide me suggestions
                        Bank of India Sonarpura branch varanasi
                        [protected]
                        Sir me call kr rha hu custmer ko.pr koi atend nhi krta call.bs wait pr rho.muje pese refund nhi mile uske liye hee call kr rha hu.bad bank not help for custmer

                        Extra paise katana debit card se swap karne par - Comment #2757725 - Image #0
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                          Bhavesh Urf Ladwa
                          from Mumbai, Maharashtra
                          Jun 7, 2017
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                          Address: Mumbai City, Maharashtra

                          Respected sir,
                          My self bhavesh ladwa
                          As on friday i. E 2/6/2017 around 9.00pm i was gone to atm of axis bank and my 3000rs as been deducted from my account and yet not received.
                          As i have gone to nearby branch from my home location they had tld me within 3days it wll be autoreversal in your account.
                          Please give us the update asap.
                          Or else can i send my account no for further details.
                          My card no is [protected] i am saving avvount holder.

                          Regards
                          Bhavesh ladwa
                          Bank Of India customer support has been notified about the posted complaint.
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                            M
                            mehul2123
                            from Ahmedabad, Gujarat
                            Jun 7, 2017
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                            Address: 380026

                            I am an account holder of bank of india, ctm char rasta branch, ahmedabad. My branch is not ready to give me my own subsidised amount of bajpayee bankable yojna. And manager not even telling me the reason of it. Even manager said that you all takes loans for subsidy. Staff behaving so rudely to customers. My branch made a policy when i took msme loan and till today i dont have any papers of my policy. Please reply as soon as possible.
                            Bank Of India customer support has been notified about the posted complaint.
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                              S
                              Sagar jalani
                              from Jaipur, Rajasthan
                              Jun 6, 2017
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                              Address: Jaipur, Rajasthan, 302006

                              I am writing this email after getting seriously frustrated with the service level of your esteemed banks` mi, road (Jaipur) branch. I have been following up and getting laid back since last 2 years now in accordance to the theft that happened in my account via a bank of india atm. Noticeable that i have a saving account in your bank in the name of sagar jalani ([protected]) which is a saving account.

                              The following theft was taken place on the aside mentioned dates and after consistent follow ups with the bank and the senior officers the result were in vain.
                              Date amount
                              1.8.2015 10000
                              22.8.2015 10020
                              22.8.2015 10020
                              22.8.2015 5020
                              24.8.2015 6020
                              24.8.2015 420
                              Total : 41500

                              Further i did not even get a message for the payment deducted via the routine mobile banking. And the same should be understood to be fault of bank as the customer was not even informed. I got the pass book entry done on 28.8.2015 (As per my normal routine) and the team at the boi office took the things casually. Pfa the report that the police officer gave me.

                              For the whole time that has passed the staff of the bank branch is to be blamed as they simply kept on saying me that the request for the reversal is being processed. And gave me a verbal assurance of the same. Pfa the bank managers acceptance letter of the complaint lodged by me.
                              Also i had requested the bank to provide me the details as to how and where did the money move out from m account and asked for the trail of the atm pin logging and place from which the amount was taken out. All these follow ups for past 2 years resulted in vain.
                              The laziness of the staff has costed me approximately 42000 rupees and this is the saving which is hard earned penny. I need a redressal of the same before as taking this to appellate authorities will waste another couple of years.
                              Nobody at the branch is merely concerned for the customer grievance and they more of make sure that the customer is sent how for now just by giving old accustomed excuses.
                              Sincerely request you to please look in to the matter as this is too high time to close this and compensate for the same as committed by the mi road team and get the money credited in my account.
                              +2 photos
                              Bank Of India customer support has been notified about the posted complaint.
                              I am alekhya I had added 15000 to my paytm wallet yesterday transaction has been failed no money is added to my paytm wallet but amount has been debited from my bank account [protected].I called to paytm they replied that they dint receive any amount from my bank account and it's problem from from bank .please refund my amount immediately
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                                vinsss
                                from Bengaluru, Karnataka
                                Jun 6, 2017
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                                Address: Gondia, Maharashtra, 441701

                                Routinely we used to change the specimen signature of office of assistant commissioner of animal husbandry tmvpc, arjuni/mor. While submitting the specimen signature format of ddo sing and ctc to the bank and treasury, same procedure we did this time also but officer incharege on duity arrogantly refused formant of specimen signature. The same copy of specimen signature approved one month before by the officer but this time intentionally refused so, i kindly request u to solve the problem as early as possible
                                Bank Of India customer support has been notified about the posted complaint.
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                                  Kunnu1994
                                  from Pune, Maharashtra
                                  Jun 5, 2017
                                  Resolved
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                                  Resolved

                                  Address: East Singhbhum, Jharkhand, 831012
                                  Website: Www.bankofindia.co.in

                                  I have an account in sakchi branch with no [protected], yatra.com refunded an amount of 504.00rs in my a/c but still now money is not credited to my a/c, they did the transaction on 26/05/2017 but after 9 days i haven't got my money.
                                  The arn no for the transaction is 74332747147714605694579 and cheque no is 642103
                                  Please do the needful.

                                  Sent from my iphone
                                  Tell no-[protected]
                                  Jun 5, 2017
                                  Complaint marked as Resolved 
                                  I complained and mail them they immediately took action and refunded my money
                                  Bank Of India customer support has been notified about the posted complaint.
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                                    Gurdeep Singh Manchanda
                                    from Lucknow, Uttar Pradesh
                                    Jun 4, 2017
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                                    Address: Kota, Rajasthan, 324005

                                    Sir
                                    My saving account is running with ur branch iekota. With avcount no.[protected] in name of gurdeep singh manchanda
                                    I had applied for net banking service providing pin no. By more then 20 days in branch but i feel to regret to inform that i had not recd yet netbanking userid and password to go online banking
                                    So pl isaue a kit for same at ur earliest and obiligue
                                    Thanking you

                                    Gurdeep singh
                                    Bank Of India customer support has been notified about the posted complaint.
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                                      kunnu12
                                      from Mumbai, Maharashtra
                                      Jun 4, 2017
                                      Resolved
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                                      Resolved

                                      Address: East Singhbhum, Jharkhand, 831012
                                      Website: Www.bankofindia.co.in

                                      I have an account in sakchi branch with no [protected], yatra.com refunded an amount of 504.00rs in my a/c but still now money is not credited to my a/c, they did the transaction on 26/05/2017 but after 9 days I haven't got my money.
                                      The ARN no for the transaction is 74332747147714605694579 and cheque no is 642103
                                      Please do the needful.

                                      Sent from my iPhone
                                      Tell no-[protected]
                                      Jun 5, 2017
                                      Complaint marked as Resolved 
                                      Bank Of India customer support has been notified about the posted complaint.
                                      Jun 04, 2017
                                      Updated by kunnu12
                                      Please call me again
                                      Not comming one time pasword option while iam using paytm or some thing else...& other card of friend ( axis bank) is working good... but my bank is iritating me

                                      When did u solve my problem
                                      Hi
                                      Request sir,
                                      My name is shiv chsran prajapati from vilIegedungariya i have a account in bank of India at branch berasiya, Bhopal .I am requested for cheque book something two months for requested but this is not received .
                                      So I am request sir my cheque book new create now please send me now any reason it is not coming OK
                                      Thanks
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