Barclays Bank — Credit card written off bank says matter resolved but not | |
To Director, Consumer compalints.in Subject: regarding the cheating by barclay card service call center about barclay card payments issue Dear sir, I, (Mr. Jagadish aiholli.) hereby informed that my barclaycard no is [protected]. I had received call from 022 code for payment issues. Many times such calls are coming but due to charges, The worst system and service eversince i have heard is followed by barclay card. They ask me to make my payment through a cheque in the name of "barclaycard plc" and the ccno behind and to put in a rusted trash box like drop box situated in some petty shops in pune. Even though i made a payment which was reflected in my bank account but was not accounted in barclay's card account. The very fine next day people from so called barclaybank's customer service asked about the outstanding which i made. They irritated me to the core by calling more than 10 times a day followed by an sms stating that i have not paid my due. Those person who asks me, never update what i tell in their system and so for every call i have to tell the whole story with proof. I also sent many mails clearly mentioning to cancell my card to barclaycard.[protected]@barclays.net.in on wednesday, 18 june, 2008, 2:50 pm and on monday, 23 june, 2008, 4:50 pm Till now i dint get any response from their side but could get irritating calls and sms. After a long struggle i somehow made to understand an collection executive about my issues. That fine gentleman is no position to explain how we could resolve the issue Its easy for me to take them in consumer court with my valuable evidence which i gonna do it within few days. I am requesting you to please cancel my barclaycard i am not interested in it at the cost they are asking for &i will not pay any charges. Thanking you, Yours faithfully, Mr. Jagadish aiholli Was this information helpful? | |
Barclays customer support has been notified about the posted complaint. | |
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