| Address: | Baskinshop Office, 2nd Floor, Commercial Plot no. 91, Sector 72, Gurugram, Haryana, 12200, India | | Website: | www.baskinshop.com |
On 05th of September 2022, I purchased a mobile phone cover from https://www.baskinshop.com/ I paid an amount of INR 678.99 to the website and subsequently they confirmed my order through an email. Even after a week I never received an update. When I clicked on their email to check my order status, I came to know that they cancelled my order the very next day (06/09/2022) without notifying me. I never initiated any cancellation from my side. Till now they have not refunded the amount. When I checked online, I saw that many other customers have reported similar complaints about the website. Kindly look into the issue and take action.
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