Be Safe Kit — online fraud product never delivered

Address:	ADDRESS Hindustan Chemical Industries Gotri Road , Opp Vinayak Society, Alkapuri, Vadodara, Gujarat 390007
Website:	besafekit.in

I ordered 4 bottle of dettol sanitizer worth rupees 1100 and my ordered number is 2182 and placed on 4th april,
At the time of order it's mention in its site that's this order will be deliver in 4 days till now almost month about the finish but their is no news of my order.
They have customer care email service which never reply thier courier service have customer care chat system and mention to be active between 8 am to 6 pm but when ever try in this time frame it's generate message that try again later wow great you keep trying from 8 am to 6 pm but nothing happen. One more intresting thing is their refund policy you need to refund it to the person ones he deliever to you the goods so no person will ever come for delievery so their is no chances of your money will get back

I don't understand in the time of extreme emergency when hygienic good become life saver if they couldn't able to deliver good at a time so why they make customer fool, it is not fair to play dirty game for money at the cost of people lives.
Shame on you