Be10x — Mastery Class

I recently purchased the mastery class where they promised me a 5year subscription of MS Office and 2 year subscription of chatGPT 4.0 which I did not get access to despite filling several forms and writing emails. Nobody is picking up my call, while Priti from finance called me every hour when I had to make the second instalment. The level of the content is also very basic and is not meeting the promises. I would like a refund of 14396 paid towards it.