Be10x — Mastery Class

I recently purchased the mastery class where they promised me a 5year subscription of MS Office and 2 year subscription of chatGPT 4.0 which I did not get access to despite filling several forms and writing emails. Nobody is picking up my call, while Priti from finance called me every hour when I had to make the second instalment. The level of the content is also very basic and is not meeting the promises. I would like a refund of 14396 paid towards it.
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https://www.consumercomplaints.in/be10x-ai-mastery-program-from-two-famous-iit-k...

Even my issue is shown as resolved when its not

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