Beautify Yourself — Delivery issue/ refund issue/ cheaters

Address:	delhi
Website:	www.beautifyourself.co.in

I have ordered 1 top and jacket from beautify yourself on 23rd april 2020 and made the payment through google pay a/c. that lady said she will deliver the products when lockdown issue resolved for shopping site. and courier service will get start. after that she has not provided me any order no. or something. i have waited for almost 4 months after that i text her msg, she was not replying so i don't have choice rather than commenting on her post on insta, so i started commenting. hence she replied and said she will provide order id. she provided me the id but it was not found in courier service. so i texted her. from that time onward she is not replying to my single msg on insta, whatsapp, mail. and not ready to refund my money. i reported on her instagram but there is no solution found for complaint. please help me