BeautyKafe Online Shopping — no delivery of product

i had ordered fpr 3 bottles of marks and Spencer foam bath of 500 ml on 18th December, today is 30th December and i have not received it yet, whenever i call the customer care they say it will come within a few days but their is no proper response on top of that they take orders for the product they dont have and show it in stock they have made lot of alteration in the product but still their is no response from the company, please take a strong action against the site as it is violating the rule of e-commerce by showing the product list without availability. on top of that they dont have any business ethics
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BeautyKafe Online Shopping customer support has been notified about the posted complaint.
 
5 Comments

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hello
why ur site is not working from last 20 days. i have made an order 20 days ago, after that its not working, and there is not any response from ur site. Ur contact num is out of service. Reply me otherwise i will file complain against u in consumer court.
my log in mail id is
[protected]@gmail.com
[protected] is the order number
in the picture below u can see that this product is available to buy but once u pay and buy and after long time of frustration and when u call them they say it is out of stock. beauty kafe does not call the consumer calls.

this is a copy of order date and details

Hello Shashank,

We really apologise for the inconvenience caused to you. Due to unforseen circumstances there was a delay in your order and same was dispatched on 27th Dec via ONDOT courier service.

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