Bengaluru Metro Rail Corporation [bmrcl] — Complaint regarding the staff

Here in National college metro station, Bengaluru. Staff at ticket counter never attends/interacts the individuals properly, either they would be gossiping, looking into the mobile phones for minutes, always argues on returning the change amount, even though they have it, due to these behaviour and carelessness of staff always I'll have to wait for longer time on ticket counter and missing scheduled trains... Very disappointed with this behaviour please take action as soon possible.