Bengaluru Metro Rail Corporation [bmrcl] — For not receiving cash or UPI for making recharge

Address:

#60, 1st C Main, Bandematta layout, KS town, Bangalore-560060

As per new rule of metro, for making recharge ATM card or Phone pe is mandatory, but today in Kempegowda metro station they denied to accept UPI transaction and they said because of server issue, as there is some issue in UPI server i requested them to recharge through cash but they said they cant do that and i have to recharge only through ATM card or it cannot be done, other than this there are lot problems in metro regarding metro card... As per my Knowledge under government and Public sector metro should be user friendly for Publics but here in metro thats not happening at all... More over staffs are not at all trained well and they dont know how to react publics quiries and No Manager or Incharge will not come to solve queries worst public transport sector i have ever seen in my life