Bengaluru Metro Rail Corporation [bmrcl] — Hurting religious emotions

Address:Metro station Kenjeri

On 8th April 2023 at 09:00 pm I was going to Yashwanthapur from Kenjeri metro station via majestic with my family members my husband, daughter and me.
I have strong beleive in lord Krishna because of which I carry young idol (laddu gopal) of Krishna along with me every time I travel. During security check I told the security team that you can check laddu gopal with hand and eyes and please don't put him in scanner however they didn't listen to me and one of the male security guard came and asked the female security guard to put it in the scanner and while requesting many times they didn't listen to me and forcefully they took laddu gopal from my hands and put laddu gopal in scanner. I was shouting and screaming but they were liest bothered about it. Laddu gopal is live person for me he is my child. I asked the male security guard to provide his name so that I can raise complaint against him but he didn't. I also told him that if it would have been some other relegion he would not dare to do this. However on top of it the lady security guard told the male security guard nothing to worry nothing will happen let her do what she wants to do. I understand the reason behind her confidence. I am not the one who will be quite. If no action will be taken against these security team present at that time there I will find out what next step to be taken.
Earlier also I have travelled in metro many times and every time they check with their hands and eyes.
They have hurt my religious emotions and I will not spare them for this. I felt as if I was in Pakistan. They should have some common sense without any reason hurting someone's religious emotions is not right at all.
It is my kind request to let me know what action has been taken against these security guard team.
Expecting a quick response from your end.

Rachna Sandeep Kumar
[protected]
Was this information helpful?
No (0)
Yes (0)
Bengaluru Metro Rail Corporation [BMRCL] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bengaluru Metro Rail Corporation [BMRCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    1%
    Complaints
    418
    Pending
    0
    Resolved
    5
    Bengaluru Metro Rail Corporation [BMRCL] Phone
    +91 80 2296 9300 [Public Relations]
    +91 80 2296 9396 [General Manager(Land Acquisition)]
    +91 80 2519 1091 [Complaints]
    Bengaluru Metro Rail Corporation [BMRCL] Address
    3rd Floor, BMTC Complex, K.H.Road, Shanthinagar, Bengaluru, Karnataka, India - 560027
    View all Bengaluru Metro Rail Corporation [BMRCL] contact information