Bengaluru Metro Rail Corporation [bmrcl] — Mandatory metro card

Address: 349, 12th Cross, 2nd Block Vishwapriya Nagar Off Begur Road

Dear sir/madam,

It's really unfortunate that a metro card is mandatory and there is no way one can surrender the card and get the refund of the card charges. Occasional travellers are forced to pay 50/ card charges.

Kindly consider the following:
1. Allow tokens as a means of convenience for occasional travellers
OR
2. Waive off 50/ card charges.

If possible respond to this complaint or suggestion
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Bengaluru Metro Rail Corporation [BMRCL] customer support has been notified about the posted complaint.
 
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    Bengaluru Metro Rail Corporation [BMRCL] Phone
    +91 80 2296 9300 [Public Relations]
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    Bengaluru Metro Rail Corporation [BMRCL] Address
    3rd Floor, BMTC Complex, K.H.Road, Shanthinagar, Bengaluru, Karnataka, India - 560027
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