Bengaluru Metro Rail Corporation [bmrcl] — Metro card

1)Namma metro android application does not tell the user "BEFORE" recharging that recharged money will be LOST if card is not used after 1 hour and before 7 days.

2)This is year 2021. Even my mobile SIM card updates balance as soon as I recharge. They don't ask me to call after 1 hour and before 7 days to get the money I paid.

3)It should be really easy to return the money as the transaction is done via bank and the transaction information stays as long you need it. Unless BMRCl is a cunning fox giving irrelevant reason to steal money from people you should return the money. Yes I use the term "STEAL" because you certainly aren't giving anything in return for the money that was credited to your account.