Bengaluru Metro Rail Corporation [bmrcl] — Online Top-up expired

Hi BMRL,

I had recharged INR 100 for two metro smart cards on oct-7-2023 when I tried to claim it, it says no top up found. When I checked at metro station, staff told it is expired.
Please do the refund of the amount

Details:
1.
Card no: [protected]
Paid on: Oct 7 2023 7:22 PM

2.
Card no:[protected]
Paid on: Oct 7 2023 7:21 PM

Transaction done through Paytm
+2 photos
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    Bengaluru Metro Rail Corporation [BMRCL] Phone
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