Bengaluru Metro Rail Corporation [bmrcl] — Poor Service

Dear Concerned,
Today i was travelling from Vijayanagar to Baiyapanahalli and i was told to give Rs 40 for the fare is actually Rs 38 and untill i demand / urge the ticket counter person was reluctant to give the change as if i could go away with it

Complaint to CC but of no use as Mamatha was quoting that she was there for almost 6yrs and taking things easily and reluctant to give the complaint register

One more Supervisor who was there was also of no use

Later spoke to Deepashree where in she was not interseted to talk nor meet

Hope concerned to view this seriously as we suspect something going on at the ticket counter