Bengaluru Metro Rail Corporation [bmrcl] — Refused to take 10 Rs coin

Address:

Prakash nagar Bangalore 560021

In konankunte metro station, around 12:00 Pm
Date : 15/11/23, the worker in ticket section time was till 1:30 Pm, two lady workers in ticket section refuse to collect 10 rupees coin As they said that coin are not allowed
And they rejected to collect atleast one 10 Rs coin, they were arguing refused to accept the coin by giving some irrelevant answer
They are not even saying any valid reasons
They are not even valuing costumer
They informed that give these coin to opposite station were u will leve
It's there responsibility to accept the coin
They are acting like As if coin are totally banned in India
Even if I ask there names of 2 lady worker they ignored to say and not even showed there ID card

According to law they should be punishable
But I file grievance against them so that BMRCL can take action for these complaints
They should repeat these with any of publics

According to The Indian Currency Act and section 188 says that Indian Penal Code (disobedience to order duly promulgated by public servants) permit FIRs to be filed against such persons, according to NCIB (National Crime Investigation Bureau). In addition, the police can be contacted right away for assistance.

Refusing to accept any kind of legal coins is a violation of Section 6(1) of the Coinage Act of 2011. The DC urged the people to accept the coins without any doubt or hesitation as the currency is legal.
I believe BMRCL will take action regarding these issues