Bengaluru Metro Rail Corporation [bmrcl] — Security staff behavior and train cancellation and refund

Address:

Whitefield metro station, bangalore

This happened on 16.10.2023 at 10:50pm
The security didn't incharge me that te train was cancelled until I boarded and waited for 5mins and his superior comes and tells me that my train is cancelled and it's not his problem that the security didn't tell me that the train was cancelled and tells me to literally get out and I didn't even get any refund and they didn't even try to resolve my problem and the incharge scolded the security that he did this because he's from North india and the local person don't do anything like this, he was shaming the security because he's a North indian and the whole security team did it! Please make sure this never repeats to anyone and i don't even care about the money I just wanted them to be respectful they didn't give me respect when I talked to them in hindi although I know kannada and I'm a telugu person, they respected me after I told I would complain about this and I was talking in English. This has to end now!