Bengaluru Metro Rail Corporation [bmrcl] — Transaction on Payu error

Date of the incident: On 13 oct 2022
client number: [protected]
full description of the incident: I have transacted a amount of 200rs to metro card, But the authorized ticketing person told that transaction has declined, wherein 200rs has been debited from my account and also shows transaction successful.

transaction ID: T2210131821241830711004

-desirable resolution of the compliant: requesting for a refund (200 rs)