Bengaluru Metro Rail Corporation [bmrcl] — Unacceptable behaviour by the staff - Mamatha

The service provided by Mamatha at Yeshwanthpur was horrible today. I went to collect a token for Jayanagar station and I had missed to bring my wallet. So I asked her for a token and scanned on Google pay and kept it ready. She made a big ruckus that I scanned without her permission and got into an unprofessional argument. Please note, I had only scanned and did not even send money yet. I was waiting for the amount to be disclosed by her and then obviously inform her and send the amount.
Overall it was an unacceptable behaviour and service!
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Bengaluru Metro Rail Corporation [BMRCL] customer support has been notified about the posted complaint.
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    Bengaluru Metro Rail Corporation [BMRCL] Phone
    +91 80 2296 9300 [Public Relations]
    +91 80 2296 9396 [General Manager(Land Acquisition)]
    +91 80 2519 1091 [Complaints]
    Bengaluru Metro Rail Corporation [BMRCL] Address
    3rd Floor, BMTC Complex, K.H.Road, Shanthinagar, Bengaluru, Karnataka, India - 560027
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