Bennett, Coleman & Co. Ltd. — non delivery of newspapers

Address:

400067

Sir/madam,

Kind attention to mr yadav & ms chaugule

I don’t want any apologies rather i would say that i need the appropriate steps which you people has taken since my request mail dtd 06.01.19

Till date i am only getting dates first it was 16.02.19 then it’s was another 5 days followed with another 3 days as per the last mail received from your side.

I think with this the one year subscription will come to an end & i have to plead you people for the hard copies.

Is it the way you treat your consumers???

Despite you being in the service industry till date i haven’t received any confirmation mail or any call from your side rather it’s me i am following up each & everyone because i had paid you from the hard earned money.

I had spoke with mr sagar (Toi) representative in my current over phone 📱 +91 [protected] who had assured me that soon it will be done. Whereas i tried your senior mr vishal (Toi) representative but he dared to respond his phone for which he takes reimbursement from toi +91 [protected]

This proves the professionalism & callousness in the entire team of
M/s bennett, coleman & co. Ltd.

Now i want to tell you that either you made provision for extension of my period for the number of days i haven’t received the copies since 06.01.19 or refund my subscription amount for the following lead no:- [protected] & [protected]

If the action is not taken immediately i will move through proper channel quoting all the above names.

A line of confirmation within 24 hrs is awaited immediately.

Regards
Dhruba debnath
M:[protected]