[Resolved] Berger Paints — Complaint Regarding warranty claim - fungus on walls

Sep 20, 2022

Address:

Kannur, Kerala

I used Berger paints to paint my house 3 years back. I had preferred your brand over Asian paints even though it was more expensive since you provided us with a 10 year warranty. But my walls were covered in fungus just after 6 months and complaints were send right away.The paints were purchased from Safiya paints in Pilathara, Kannur District, Kerala. Till date the issue has not been resolved and I am extremely disappointed in your service. I Hereby request you to do the needful As soon as possible.

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Oct 22, 2022

Complaint marked as Resolved

Berger Paints customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2022

Berger Paints Customer Care's response Dear Valued Customer,

Please accept our sincere apology for the inconvenience caused. In reference to your comment, I would request you to share your local contact number at which our team should get in touch with you.

You can directly write to us at [protected]@bergerindia.com.

We look forward to hearing from you and address your complaint.

Kind Regards,

Consumer Relations Team
Berger Paints India Ltd.