Claimed

Berger Paints Complaints & Reviews

www.bergerpaints.com

1.2

Updated: Mar 31, 2026

Complaints 253

Resolved

54

Unresolved

199

So far, so good. Berger Paints is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Berger Paints will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Berger Paints

Having problems with Berger Paints?

File a complaint and get it resolved by Berger Paints customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Berger Paints

Berger Paints reviews & complaints(253)

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: jalandhar

Dear Sir/Madam,

I am writing to formally lodge a complaint against Berger Paints regarding extremely poor customer service, negligence in handling my concerns, and an unresolved pending issue.

Despite multiple attempts to communicate through emails and other channels, I have not received any satisfactory response from the company. My emails have either been ignored or addressed with delayed and inadequate replies,...

Helpful

Found this helpful?

Write a comment

My project details are given below
LD[protected]
[protected]

I am extremely disappointed and dissatisfied with the work done. Few points I want to highlight

Cracks and heavy undulation visible post painting done.
I had to tell the workers to check for cracks, damps etc.
None of the XP tools were used during work
Items were not cleaned post work completion
Re-work has...

Helpful

Found this helpful?

Write a comment

I raised a warranty complaint on 13/10/2025, regarding paint quality issues with Long Life 10 (exterior) and Easy Clean Fresh (interior), including color shading, bubbles, water marks, and peeling.

A Berger Paints representative inspected the site and confirmed the issue, assuring that the required paint would be provided as compensation under warranty. However, after several follow-ups, I received Easy Clean instead of Easy...

Helpful

Found this helpful?

Write a comment

From
Jamal V P
Vakkathikkallil House
East Marady P.O.
Muvattupuzha, Pin 686673
Ernakulam District,
Kerala
Email: [protected]@gmail.com
Phone: [protected]

To
The Customer Care Manager
Berger Paints India Ltd.

Sir,

My name is Jamal V P, residing at Vakkathikkallil House, East Maradi P.O., Marady, Muvattupuzha, Kerala State. I...

Helpful

Found this helpful?

Write a comment

I had booked painting from berger paints and work started on 26th Sep 2025. The Contractor Mr. Chetan took 21000/- as advance of the total bill of 51000/-
He completed 1 room without proper cleaning and just did a re paint on top of the current one without proper cleaning and completed in 3 days.
He started the second room and till date i.i. 09-Oct-25 the 2nd room is not completed properly. Upon complaining to the berger team...

+2 videos

Helpful

Found this helpful?

Address: India

I had my whole house painted by Berger appointed painter - part of their express paint service. Other than poor timeliness / professionalism of painter the biggest problem has been the appearance of a dust like layer all over walls painted.

00120901 Berger complaint number

- the contractor has seen this issue.in one wall he has tried to repaint and still problem recurs.
- the Berger executive - Raju...

Helpful

Found this helpful?

Write a comment

Address: 203 OM VASTU ASHA NAGAR THAKUR COMPLEX KANDIVALI EAST

The work done at my flat done 15 days back. The work done was not satisfactory. There are lot of painting defects. Also defects of painting are reoccurring again and again. I raised the complaint with your advisor Mr Pravin mobile no [protected].

But he has not able to provide solutions nor is supporting me. I am attaching herewith photos of defects for your reference. Accept early support from you

My name is...

Helpful

Found this helpful?

Write a comment

I had formally made a complain on the subject mention above. The complain no given to me was SR[protected], accordingly an executive was sent to review and verify my complain on 4th November 2023 and collected the details. Unfortunately no further update is received from your end till date.

Ashok Soram
Rukminigaon, Guwahati....

Helpful

Found this helpful?

Write a comment

Dear Concern,

As I have requested for painting at my home with your company, but I am not satisfy with the work done by your vendor ..
Coz the vendor given by your sales person is not listening any of my words and arguing, he use that colors that available with him .
They have not done water proofing on the walls as they have taken all the charges in advance only first 5 % taken by your Executive rest all payment...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Done waterproofing last year but it should be renamed as berger waterleaking, nothing happened and i wasted my rs 38000, i wanted refund as the berger paint quality strength is zero, no meaning of 5 years warranty as paint strength is zero....

Helpful

Found this helpful?

Address: Thalikulam

Hello sir,

I am Prabhath from Thrissur-Kerala. unfortunately i am Berger consumer. i did my house complete painting through the Berger express. With the supervision of Berger team. after one year I registered the complaint with the customer support and they send the technical team and they inspected. and find out the there is fungal effected inside and outside also. Each and everything when I called customer support they said...

Helpful

Found this helpful?

Write a comment

Address: Sindgi

My self ashok sunagar iam from karanataka state bijipur dist sindgi taluka and iam berger paint dealer and my shop name is ashok Trader's and my contact number is [protected] my complaint is berger dispenser is not and mixing machine also not working and my order is not taken...

Helpful

Found this helpful?

Write a comment

On 14 feb 2021 Enquiry Lead LD[protected] i request for whitewash/painting my house C-83/42 govindpuram ghaziabad 201013. Berger paint quaution 1, 57000 thousand dated 24/2/2020 accepted by me and gave promise to complete the before coming holi means 28/3/2021. berger gave responsible to his own recognise painter Mirza shahzed Beg with mobile no.[protected] supervised by Saroj kumar thakur and phone number [protected]. i gave 50, 000 on 25/2/2021...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Lead ID LD[protected]
complaint done on - 5th feb ‘2021

Firstly, the people working were completely unprofessionals. The person incharge here ( Mr. Abdur Rehman) visited and filled the customer copy with just the services we are taking and the amount, which actually was to be filled with the details like cracks, p.h etc.
Secondly, The major issue is they assured us that these all services ( written in customer...

Helpful

Found this helpful?

Write a comment

Address: Karnataka Dist :: yadgiri

M dealer of Berger paints in Karnataka dist::yadgiri .i hv did late payment in lockdown period Bt after some days cleared all payments, after company didn’t giving any credit limit it’s getting our business problem soo gve credit limit its good for us business last year m billed well after lock down got some payments in customer because payment did now cleared all my payment in September month 2020, Bt still company didn’t giving credit...

Helpful

Found this helpful?

Write a comment

Address: JAYAN. VK customer id: LD-1704-012834 Karthikappally, Alappuzha, Kerala -690516 ph:9605720058, 9747864156

From
JAYAN. VK
customer id: LD[protected]
Karthikappally,
Alappuzha,
KERALA -690516

ph:[protected], [protected]

My newly built home painting was done by Berger in June, 2017 and the condition of the exterior and interior got worsened after around 1 year and I had complained about this to the Berger representative in April 2019 and no action was taken then.
After repeated...

Helpful

Found this helpful?

Write a comment

Sir / Madam,

Details -

Customer name : Madhukesh N P
Customer mobile number : [protected]
TRN : Berger-TRN-014371
Action Date : 16th Sep 2020
Lead ID : LD[protected]
Estimate No : 6943 - 15/09/2020
CE : Santosh Kumar D H
Manager : Dinesh
Manager No : [protected]
CE mobile : [protected]

Painting Contractor : NIJAMUDDIN J
br...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Address: House no. 286 bhoor bharat nagar ghaziabad (UP)

I had painted my house from berger express painting from contracter on last november and my living room paint peeling off.. Painter said that the paint was water proof and now it peeling off ..help me out berger paint.....

Helpful

Found this helpful?

Write a comment

Address: kissan paints and harware.m.c.road.near ambedkar circle ,mulbagal.pin 563131,kolar dist karnataka. mobile.no.8050556696

Dear sir. Iam sultan pasha having a paints and hardware shop in mulbagal town. Pin.563131 kolar dist. Karnataka.in the name of kissan paints and hardware, sir i have requested for dealership by customer care no several times and i have not recived any respons from tso and manager after that i have colectted the phone number of tso and manager then i requested sevral times to provide me dealership of berger paints. They refused me and telling...

Helpful

Found this helpful?

Write a comment

Address: 176, S.C.Chatterjee Street. Konnagar, hOOGHLY, 712235

We have raised a complain with Berger on[protected] with a complain ID SR[protected], after that we talked with Berger representative (Berger Help line) and every time they promised that they will take up the issue and resolve it by tomorrow, but it Is really unfortunate as well as painful to say even none of your representative bother to visit my place and revert. It is really frustrating that investing at around Rs.1.5 lakh on Berger...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment