Best Bus — B.E.S.T. Undertaking Frequency of Bus - AC 461

Address:	400060
Website:	www.bestundertaking.com

I take the AC 461 from Kanjurmarg to Jay Coach. And I have lot of grievances to share.
1. The frequency of bus is 40 mins. Although every driver or conductor I have interacted with says otherwise. (20 mins) But I am forced to stand and wait at the bus stop for that duration.
2. The AC doesn't work to it's full potential (whenever it is working)
3. The pace of the bus is so slow as compared to AC 422 or any other normal bus. It takes twice as time for the same distance. If the same is complained to the driver, they give the excuse that they cannot do much about it as the vehicle is running on diesel. I fail to understand how this is justified when another AC bus of same make and model is always running faster.
4. Leakages during monsoon season. Most the seats which are near window are leaking during monsoons, making it inaccessible to sit.
Is there a regular maintenance that i being performed in these AC buses. Plus there is an increase in the fare every 6 months. In last three years it has soared from Rs35 to Rs80 for the same distance.

Troubled Mumbaikar