Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Customer Care
Brihanmumbai Electricity Supply & Transport Undertaking
Customer satisfaction rating: 1%
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279
COMPLAINTS

Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Customer Care

Brihanmumbai Electricity Supply & Transport Undertaking

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Address
Shahid Bhagat Singh Marg, Cusrow Baug Colony, Apollo Bandar, Colaba
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Phone:
+91 2222 85 6262
[General Manager]
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+91 22 2287 3961
[General Manager]
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Additional info
Brihan Mumbai Electric Supply & Transport Undertaking
Electric House, BEST Marg, Colaba, Mumbai - 400 001
Tel: +91 22 2285 6262 ext : 395/396

Public Relations Officer
Tel:
+91 22 2284 1255
+91 22 2281 6656
+91 22 2279 9395

Customer satisfaction rating
1%
Complaints
279
Pending
0
Resolved
3
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Brihanmumbai Electricity Supply & Transport Undertaking [BEST] related photos (12)

Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Complaints & Reviews

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Best Bus — less bus frequency

 affy11 on Sep 13, 2017
I am a residence of jijamata nagar worli 400018.
My son and some residence of jijamata nagar goes to shardasharam vidyamandir boys high school dadar at 6:30 am in the morning. While going my son and some other students go to doordarshan bus stop because of less bus and late buses of bus no. 164
It is a severe delayed of bus due to my son and some other students reaches late. I m giving a severe complaint because from one week my child and some other students got punished in school.
This is happening too much and from jijamata nagar, worli to shardasharam, dadar their is only...
Complaint comments  Read comments Complaint category Education

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — bill amount has been deducted from my account

 mansooramd on Aug 28, 2017
Dear sir,

I paid online rs. 4050/- via net banking for electricity bill from www.bestundertaking.net

Kindly follow detail of bill and payment,

* bill detail*
Mumbai:- 400008
Road:- sir j. J. Road
Bldg name:- united apartment

Consumer no:- 844280096*
Consumer name:- shirin mansoor ahmed shaikh
C. A. No:- 2393350
Bill amount:- 4050.00


* payment detail*
Payment mode :- online
Payment gateway :- net banking
Bank:- state bank of india
Amount paid:-...
Complaint comments  Read comments Complaint category Utility Services

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — best bus no mh 01 la 6286 reckless driving

 Akashdas93 on Aug 19, 2017
Best bus in mumbai near ball showroom mahalaxmi. The driver is extremely rash. Does not respect pedestrian crossing. Was about to hit and run while crossing road. Thinks himself to be goon here and nobody can touch. He would kill me.. Just got saved by an inch. This guy is a ruthless and a dangerous driver. Please investigate and kindly take necessary measures so that fellow citizens are safe on mumbai road.
This driver is dark in complexion, with beard and a scar on face.
Incident timing is around 4 on mumbai near mahalaxmi swaminarayan temple....
Complaint comments  Read comments [1]Complaint category Public Transportation

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — excess bill complaint

 Mitsi Mary on Aug 18, 2017
This is regarding consumer account no 801069077*7 for the month of aug 2017.

Request to kindly look into this matter if there is any problem in metre or anything else.

We request you to kindly send someone to check the metre as the bill amount is around 2500 for residential category.

We are not using washing machine or a/c. This is the only month we are getting this problem....
Complaint comments  Read comments [1]Complaint category Home & Garden

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — problem faced during travelling

 aisha choudhery on Jul 31, 2017
Today i took a bus from my college toward the station and bus was over crowded, i saw the bus and decided to leave that bus but suddenly i saw that driver is allowing people to get in from front door also as the bus was over crowded, i too got in the bus. After getting in i was very uncomfortable to stand but still in that huge crowd i was searching for the conductor to give me a ticket, he was at the end of the bus, i was waiting for the conductor to come but he was not able to come, i too was not able to reach him. Mean while ticket checker got in from the front door where i was standing, i saw...
Complaint comments  Read comments Complaint category Public Transportation

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — electricity bill for july excessively high

 Chachab on Jul 27, 2017
Dear sir
Re:consumer no.862545008, meter no.101576.
Sub: monthly electricity bill drd.20//7/2017 excessively high.
Ref: my letter dtd 24/7/2017.

In response to my complaint made online by email letter dtd.24/7/2017 for excessive billing, a man from best had come to my premises today on 27/7/2017 at about 1.30pm. As i am out of mumbai, my man who lives in the same building asked him his name & cell phone number which he refused to give, he was also offered to talk to me on the phone to which he said not necessary. He said to my man that he had gone up to the...
Complaint comments  Read comments Complaint category Utility Services

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — rash and dangerous driving by best bus driver. bus no mh 01 la 5799

 thomas jacksonn on Jul 27, 2017
At around 1740 hours on 26/07/2017, was driving from chakala towards ghatkopar on the andheri - ghatkopar road, and just near saki naka a best bus number mh 01-la-5799, driver name not known, was driving very rashly and negligently, he missed banging two vehicles before he brushed against my car on the left rear side, thereby damaging the left rear side, pushing in, and paint badly damaged. I got down and accosted him, and he was very aggressive, saying its not his mistake. I called the local traffic police from the sakinaka junction, and he advised me to file a complaint against the driver.
Complaint comments  Read comments Complaint category Public Transportation

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — rash driving by best driver

 thomas jacksonn on Jul 27, 2017
At around 1740 hours, was driving from chakala towards ghatkopar on the andheri - ghatkopar road, and just near saki naka a best bus number mh 01-la-5799, driver name not known, was driving very rashly and negligently, he missed banging two vehicles before he brushed against my car on the left rear side, thereby damaging the left rear side, pushing in, and paint badly damaged. I got down and accosted him, and he was very aggressive, saying its not his mistake. I called the local traffic police from the sakinaka junction, and he advised me to file a complaint against the driver.

I...
Complaint comments  Read comments [1]Complaint category Public Transportation

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — electricity bill dtd 20/7/2017

 Chachab on Jul 24, 2017
Consumer no.862545008. Meter no.101576
Dear sir
I was shocked to receive huge electricity bill in respect of the consumer no.862545008 meter no.101576 for rs.18510/- because
The premises is kept locked and unused for the last over 10 years. Even the grounds of eviction of my tenant was non-user of the premises. The tenant also agreed the non-user of the premises and the court was pleased to pass a decree on 9/3/2009. Thereafter the premises is in my possession & the same is locked unused. I am paying the monthly standing electricity bill meter charges of about rs.350/- every...
Complaint comments  Read comments [1]Complaint category Utility Services

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — unable to pay best bill online as payment web page does not work

 Akmi on Jul 23, 2017
My ca no. Is 1568685 for the electricity connection of best, mumbai. My pin code is 400025 and the connection is in the name of the manager, reserve bank of india.

For the past many days, i have been trying to pay my latest bill online but without success.in the process, i also missed the last date for payment of my bill. Earlier, the payment page was not opening up. Today, the page opened but after feeding the ca number, i get an error message that "your consumer number is not currently available in the system for this purpose. Please contact customer care'"

Please...
Complaint comments  Read comments [1]Complaint category Utility Services

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — bus not stopped at bus stop only slowed down

 sunaina_ebrahim on Jul 23, 2017
On 20.07.17 route No.103
(MH 01 LA 5459) had arrived at fanaswadi after almost an hour at 12:05pm.But the bus had only slowed down n not halt though there were about 15 passengers including kids, senior citizens n a handicap making it fatal to get into bus. The conductor was arrogant and driver didn't bother to answer. bus halt at following stops after hearing passengers complains. Both of them tried to escape camera, however picture of bus number was taken successfully....
Complaint comments  Read comments Complaint category Public Transportation

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — route - 33/83/84/28

 Kalpesh4p on Jul 21, 2017
To,
Best authorized person

I have been traveling from prabhadevi to laxmi industrial estate (Andheri w) for more that 6 year. I regularly board the bus around 8:45am to 9:00am at prabhadevi to reach office by 10:20. I have group of fellow travellers at the same time who daily struggling to reach their work place on time. As you are aware that we have only one direct option to the destination i. E. Buss no. 33. But after such a long wait for years. We are suffering the frequency of the bus. We regulary opt for other route buses i. E. 83/84/229/241/28 but non of them arrive...
Complaint comments  Read comments Complaint category Public Transportation

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — 328 bus from marol depot

 Imran Khebesiya on Jul 20, 2017
The frequency of bus no 328 is not at all good it is never on time passengers have to wait for 1:30 hrs for one bus some time it doesn't come only 2-3 buses get cancel in morning and evening which are pick hours for office goers. Either close the bus no 328 or get a solution to this neither these depot officer s do something from both depot that is from versova and marol they dont have answers to why bus is delayed they say bluntly on face of passenger go complain to best what we can do if bus is late...
Complaint comments  Read comments Complaint category Public Transportation

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — complaint about best electric bill

 Manish c y on Jul 19, 2017
Sir i paid electric bill using online banking. Money is deducted from my account and billing status is paid but this month i got this month bill as well as previous month bill. I have transaction id
1 bill : indbip01071717182525/bestmu
2 bill : indbip01071717182506/bestmu
I went to my bank branch he said to me that you mail on best he will help you....
Complaint comments  Read comments Complaint category Other

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — Rude driver & conductor caused me beaten by public

 Santosh Kokare on Jul 9, 2017
Sir,
On 8/6/2017 i got up into the, route no. 6 bus at CSMT stop at abt. 14:00 hrs. Running Towards north mumbai, from first door as usually no driver stop such entry from front door & also there were no rod downed there by driver & as nobody was getting down from this front door. But for no reason driver arrogantly stopped me & other also. So I get down. But afterward, at the same time he allowed a lady from front door so I asked him now how he allowed the lady. He very arrogantly & rudly replied me she is a pregnant lady. The way he replied me really was very bad & that is the reason...
Complaint comments  Read comments Complaint category Public Transportation

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — Update the bill for june 2017

 kiran1983 on Jun 21, 2017
My consumer no:- 5551950977 and 5551950059 have paid the bill on 13 june2017 of rs 1420 and rs 440/- through mobile banking for the month of may 2017 and it confirm successfully. But today i have received message through best undertaking that bill of june 2017 is rs2820/- and 920/- i think so previous payment has not been updated. So kindly make the correction and send the updated bill for the month june 2017....
Complaint comments  Read comments Complaint category Municipal Corporation

Best Bus, Mumbai — Reimbursement of fine wrongly charged

 SrivastavShashi on Jun 16, 2017
From: care
Date: fri, jun 16, 2017 at 11:44 am
Subject: complaint tp best
To: shashi srivashstav

To,
S. B. Kalantre
Sr. Administrative manager (Ticket and cash)
1st floor, traffic administration building,
Wadala depot, mumbai 400 031,
Maharashtra, india.

Complaint against the bus inspectors for extortion in the name giving ticket, and reimbursement of the fine wrongly charged by the best inspectors in bus no 14 at pratiksha nagar, sion mumbai 400 022 on june 12, at 5.15 pm.

Sir,
Complaint comments  Read comments Complaint category Public Transportation

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — I'm complain about electricity bill

 Shiv35265 on Jun 5, 2017
Please help me. I have paid my previous bill RS 760 by mobikiw in Online ( last date12/05/2017). Amount deducted from my bank account and I received the payment confirmation email & invoice by mobikiw. But I have received my present bill Rs 1730 with interest and previous bill (last date 05/06/2017). I have attached invoice & screenshot of mail of my previous bill payment and also pic of current bill & previous bill.
Customer no. 6681310255...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — Fuse off hai raat 1:30 am se till 5:30 am no complaint resolved [Resolved]

 Usman tabarak khan on Jun 1, 2017
Sir raat 1:30am se light nahi hai, phone last 25 time phone no best officer ka 02224124993, magar sirf complain lete hain aur phone rakh de rahe koi problem solve nahi kar rahe hain, raat se bol rahe gain ki gaadi aa rahi hai magar ham raat se pareshan hain, address - bhartiya kamla nagar near karbala masjid sp road, antop hill, wadala east mumbai - 400037, consumer no - 647-052-152*3, aur abhi to call ka response bhi mahi de rahe hain...
Complaint comments  Read comments Complaint category Utility Services

Brihanmumbai Electricity Supply & Transport Undertaking [Best] — Rude best conductor and change scam

 ansryl dmello on May 22, 2017
I boarded the 340 bus from vishal hall
The conductor with batch number 3983 at 8:15 pm

I gave him a rs500/- note as i did not have any change
And even explained my grievance to him
He had a bundle of rs 100 and 10 in his hand but refused to give me change and would not even hear me out. He got extremely rude and literally (Physical) pushed me off the bus even causing my cell phone to fall
And loudly kept yelling and was extremely rude and insulting
He had no right to push a girl off a bus
This poor service discourages girls like my self...
Complaint comments  Read comments Complaint category Government Organizations

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Brihanmumbai Electricity Supply & Transport Undertaking [Best]
best bus no mh 01 la 6286 reckless driving
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unable to pay best bill online as payment web page does not work

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