Best Bus — no professionalism

Address:Malwani Depo, 400095

459 Bus (8730 MH-OI I. 9868) that starts from outside Malvani Depo (morning 8:30 onwards)

1) Bus never arrives on time have to wait for 30 mins
2) Even after standing in long queue the bus driver / conductor allows his friends (some group o[censored]ncles who are totally fit to maintain the queue and catch bus) to break the line and get into the bus
3) driver / conductor Make the bus wait for their known people.
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Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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I complaining of BEST bus number 5035; i get into the bus at 9.30 in the morning from front door ; driver stop instantly as it is a starting point. it affect our office timings. also it happen because of at bus stop auto rickshaw stands, they were standing without permission.
PRACHI

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