Best Bus — Regarding frequency of bus

Address:

400078

Dear Sir/Madam,
Pls take kind attention to this matter seriously, yesterday on 16 June 2016 evening around 4.45 Pm i was waitng for bus no 522 at bhandup station that i had to get down for sector 15(maratha bhavan)vashi bus stop bcoz i have an meeting with my client around 6 pm.but from eveng 4.45 pm to 7.10 pm only 1 bus no 522 arrive but for only upto airoli.This is ridiculous when there are some other people who want to travel by same bus and the information i got from them is some of them travel daily basis from bhandup station to juhu nagar but that people also told me that we never found this bus 522 on time, some times we wait for 2-3 hours and finally we have to travel by auto or taxi and pay 15-20 times more fare than bus.
So, its my humble request to you that pls find an solution for it and increase the frequency of this bus.
And one more question i want to ask to B.E.S.T. chairman and mayor of municiple corporation, mumbai is who will bear my loss bcoz that client refuse to meet me again for what i loose my 1 cr business deal.
One copy of this letter i m sending to PMO office and CM office.