Best Undertaking - Transport (bus) Division — Bus conductor's rude behaviour | |||||
Bus Route No. 246 from Borivali to Kandivali. (Transport Reg No. MH01 LA5970. BEST Bus Internal No. 3213). Date 2.3.2016, time 18.35 hrs. I travelled from Don-Bosco School to Hanuman Mandir. Being a Senior Citizen, got in the Bus from Front Door. Conductor who was on the back side, came towards front side only after Charkop Bus Depot. I asked for the ticket but was surprised that he asked my explanation as to why I didn't bought ticket earlier. I told him that he is supposed to come forward and I was waiting for him and when he came forward at the first instance, It is me who asked for the ticket. He started arguing unnecessarily and misbehaving. Surprised upon his Rude behaviour ! My ticket No. [protected]. 11282202/03/16 18.34.57. Best should appropriately advised the Conductor concerned and develop its Staff, particularly this Conductor about behavioural aspect while dealing with Passengers, specially with Senior Citizens like me. Was this information helpful? | |||||
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