Betway India — Amount debited from bank account but not get credited into Betway

S65169502&S64500336 these are transaction Id of payment done on October 29th of 2021 from my bank account to Betway account(kannanaswathi) . Amount is debited from my bank account but not reflecting into Betway account or not even credited back to my account .Please do the needful to credit my amount 1250&1500.
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