Bh.homevo.in — I have not received my orders even after a full payment

Address:	https://bh.homevo.in/pages/contact
Website:	bh.homevo.in

I have ordered few products from this online store https://bh.homevo.in on April 10 2022. But still I have not received my orders yet even though the order status of my both orders are showing as "Fulfilled" in their automated chat response.
I tried multiple times to reach out to them through the contact details mentioned in their site.But I did not get any reply from them.

Please help refund my money back and cancel my orders from this online store https://bh.homevo.in .