Bharat Gas — Complaint against your Noida Agency Chitra Gas SErvice

Address:

Gautam Buddh Nagar, Uttar Pradesh

Dear Sirs, My consumer Number is 62664431. I have booked a cylinder for refilling on 28th Feb 2015. Since the above agency never do door deliver I went to his shop today to get delivery, but he says the stock is finished and your booking stands cancelled!!. He charges Rs. 30-40 extra from every consumer. This despite the fact he never gives door delivery and we have to spend extra in bringing filled cylinder home. We are fed up with this agency. Kindly do something about it and ensure that I get my booked cylinder at my home. I have tried your phone number, but nobody picks up phone. So is my gas agency, they too never answer the phone calls. Have you all got some training from Bharat Gas to deal with customer complaints and advised you not to pick up phones, perhaps the best way to deal with consumer complaints. What for you are paying commission to your agencies if they cannot discharge their responsibilities? If situation remains same, I will have to take up the matter with Oil Ministry and also highlight the atrocities of your gas agency through newspapers and other social media. I need an answer as to why your agencies are behaving like this treating the consumers like dogs!! What do you mean by category? what I should opt here? there is no category as 'domestic gas service'. and you need me to select a category. Some drunken fellow has created this site for you.