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Bharat Petroleum [BPCL] Customer Care
Bharat Petroleum Corp. Ltd.
| Webpage: | www.bharatpetroleum.com |
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura Ahmedabad Ahmedabad District Gujarat India - 380014 |
| Landmarks: | Near S P Stadium Road |
Customer Care Phone Numbers and Contacts
Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874
Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874
Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970
Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894
Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304
Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801
Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483
LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646
Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671
Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611
Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509
View More Information... +91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970
Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894
Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304
Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801
Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483
LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646
Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671
Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611
Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509
Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Bharat Petroleum [BPCL] related photos (277)
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Bharat Petroleum [BPCL] Complaints & Reviews
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Bharat Petroleum [BPCL] — subsidy not be received | ||
Ra Ranjita Devi on Jun 18, 2018 | ||
Respected This is to inform you that since November' 2017 am not getting subsidy in my account, when i visited to the agency they told me that subsidy not be transferred in Canra Bank account. As per my thinking there is no condition for any user related to bank.Request you to please do the needful and transfer my complete subsidy to my account. consumer no. : 66516564... | ||
 Read comments |  Gas Stations | |
Bharat Petroleum [BPCL] — black cylinder by distributor. | ||
Kr krantik31@gmail.com on Jun 17, 2018 | ||
Hi bpcl team, I am very upset to the distributor. This is happening second time with us. I am the consumer and my agency name is komal gas agency noida. I have not booked the cylender for filling but today we received the subsidy msg. I have done the complaint earlier but this is doing fraud with consumer again and again. Govt gives 12 cylendre in a year. But due to this fraud we could serve only 8-10 in year. See below the msg. (Subsidy amount of rs. 204.95 is transferred to your bank a/c by bpcl under dbtl scheme for lpg cylinder delivered by cash memo 61852... | ||
| Read comments | Gas Stations | |
Bharat Petroleum [BPCL] — npci inactive | ||
Kk KKarthick07 on Jun 14, 2018 | ||
Dear sir/madam, As i am requesting you to rectify the NPCI inactive issue, my aadhaar no:[protected] link with sbi using biometric and also received the authentication success massage is receive to mail id.before opening ac in sbi, salary ac is maintained in south indian bank now i closed the account same as npci is inactive.The sib employees advised to submit the aadhaar again to active bank account but i am also open new account again i got same response npci status checked in udai aadhar mapping INACTIVE, I cant receive subsidy amount please resolve .my cantact no[protected]. Mail:karthickkpl533@gmail.com... | ||
| Read comments | Utility Services | |
Bharat Petroleum [BPCL] — collecting 30 rs as extra delivery charges and delivering on the road not house | ||
Sa Sahilsamar11 on Jun 13, 2018 | ||
Samridhi gas agency sarmera, nalanda (Bihar) is charging 30 rupees for giving cylinder. They are not delivering to house. People has to come to nearest road and from there they have carry by their own. On asking question about this they tell that we will not deliver to your house and will take money otherwise you will not get cylinder. Kindly see this as serious concern because untill you will take step to rectify this, these people will never change... | ||
| Read comments | Gas Stations | |
Bharat Petroleum [BPCL] — gas not delivered | ||
R R T YADAV on Jun 8, 2018 | ||
I have booked for gas with booking no66901 on 06june 2018 and i was informed that cash memo 109208 was generated on 04 june18 but agency did not deliver gas cylinder so far. Such thing had happened twice with me earlier also. Pl intervene in this matter and warn asoka gas agency aliganj lucknow for not repeating such undesirable happenings. Kindly intimate me reasons for delaying delivery once memo generated. 08-6-18 ram tirth yadav... | ||
| Read comments [1] | Gas Stations | |
Bharat Petroleum [BPCL] — refuse to accept rs. 10 coin | ||
Ch Chinmaya Ranjan Sahoo on Jun 5, 2018 | ||
I chinmaya ranjan sahoo, jagatsinghapur, odisha. On date - 29/05/2018. Time-10:35 am. Go to urmila filling station, rahama (Bharat petrol pump) for filing petrol. Fill petrol for rs. 100 and give rs. 50 note & rs. 10 coin * 5 no's. & petrol sales boy accept rs. 50 note & refuse to accept rs. 10 coin & said that this not valid. According to rbi rules, those who refuse to accept indian currency can be liable for action under section 124a (Sedition) ipc. We captured a video of that moment.... | ||
| Read comments [2] | Other | |
Bharat Petroleum [BPCL] — poor customer service | ||
Sa Samar Anand on Jun 4, 2018 | ||
My name is anand from chennai, i was waiting patiently to fill the petrol from the bharath petrol bunk in alwarpet, he is just showing his anger fro no reason and did not even respect me, did not even respecting the customers properly in that bunk i have no idea what the manager of that bunk is doing without checking all the issues. I filled petrol for 200 rs in card, that person who was standing there is not ready to fill petrol to me, because i was going to pay money by card and also was using some bad words. I want you to take action against that petrol bunk. Please sir.... | ||
| Read comments [1] | Other | |
Bharat Petroleum [BPCL] — facilities towards patient satisfaction | ||
Ch Chaitanya Pal on Jun 2, 2018 | ||
I am having bharat gas consumer no.33461 at versa gas. I have booked for refill on dated 9.05.18 vide refill no.20685 and received sms for generating m. R. No. 28729 of rs.675/- on dated 24.05.18, then m. R. No. 32071 of rs.675/- dtd. 29.05.18 and then mr. No.32943 0f rs. 724.50 on dated 01.06.18.in spite of generating so many money receipts still i have not received my refill yet though it's almost one month is approaching from the date of booking. This type of problem is not happened this time, it is a regular problem for every month. To getting a refill from the said agencies i have to wait a... | ||
| Read comments [2] | Gas Stations | |
Bharat Petroleum [BPCL] — connection blocked | ||
Mt Mttu on Jun 3, 2018 | ||
Bharat Gas home connection Blocked I M SHUSHILA DEVI WO AMRIT LAL ASHRAFPUR KICHHAUCHHA AMBEDKAR NAGAR DISTRIBUTR JAISWAL BHARAT GAS BHARATGAS CONNECTION AT CONSUMER NO WAS[protected] DISTRIBUTOR CODE WAS- 179228(DOMESTIC GAS SERVICE) KINDLY ARRANGE TO RECONNECT & DO THE NEEDFUL. Chat conversation end Type a message... jaiswal bharatagas gramin vitrak sap code 179228 ashrafpur kichhauchha ambedkar nagar pic 224155 thana .baskhari .thaseel tanda .... | ||
| Read comments | Gas Stations | |
Bharat Petroleum [BPCL] — reg refill booking | ||
Ni nistala gopalakrishna on May 30, 2018 | ||
I have booked a refill on 27/05/2018 at 2 pm. Opted for on line payment and proceeded to pay the money. Unfortunately while making paymet through net banking the otp sent by bank was not visible in my mobile phone forquite some time as a result the payment could not be completed.. My refill delivery is pending. I am unable to re book again since system is not allowing to do so. On the other hand the bill is not getting generated at distributor end. The issue needs to be resolved urgently.... | ||
| Read comments [2] | Business & Finances | |
Bharat Petroleum [BPCL] — deposit amount refund forgery by distributor id 185904 | ||
Sa satmu022 on May 30, 2018 | ||
We transferred the domestic lpg gas connection, consumer number 72544230 on date 14 may 2018 from distrubutor adharvaah bharatgas gramin vitrak, distributor id 185904, for refund instead of giving cash they gave post dated cheque no 188154 (See attachment) dated 28-may-2018 (Post dated cheque two weeks time after transfer), now that post dated cheque also returned (As attachment) with penality of rs 177 to consumer, take serious action againt the distributor and give the refund and penality. Irrespective of giving a two weeks postdated cheque, it got return also saying overdraft account exeeded... | ||
| Read comments [1] | Gas Stations | |
Bharat Petroleum [BPCL] — scam artist at the wagholi, pune bp petrol pump | ||
De deepakb_cmplt on May 29, 2018 | ||
Respected Sir, I had gone to BP Petrol Pump Wagholi, Pune for filling petrol in my car. After filling full tank (Rs. 2780), my card was not swiping correctly in one of the machines. Since I had no cash, the attendant told me to transfer the money to his paytm using my credit card which I did. Then, he said the money was not deposited and used another card reader to take anotehr Rs. 2780 from my credit card. I have complained to the station manager numerous times and he keeps saying the person is in ICU. I also got his number from the paytm support team but the attendant is... | ||
| Read comments | Gas Stations | |
Bharat Petroleum [BPCL] — having fraud business with customers | ||
So Somnath Acharya on May 29, 2018 | ||
Sir, Kindly see the photos and do the needful. I still not get gas cylinder and my money back. I strongly complain against forgery of abhishek ranjan, senior officer and sankar paul, proprietor of subha gas enterprise, bharat gas. I am deeply surprised that they are supported by bharat gas officials. Plz see the screenshots, and you will realize the rest.... | ||
| Read comments | Gas Stations | |
Bharat Petroleum [BPCL] — not giving subsidy & not updating my bank details only misbehaving | ||
Av Avhishek Agarwal on May 29, 2018 | ||
Hiii this is avhishek agarwal, residing at "birati enclave" flat no. 6, north nilachal, north extension, birati - 700051. My mobile number is [protected]. I have a gas connection with "ashadeep - distributor of bharat gas" office at 852, m. B. Road, birati, kolkata - 700051 landline number[protected]/0606. My consumer number is 77301071. The first two months i received my lpg subsidy in my bank account after that from last 4 months i didn't received a single penny of my lpg subsidy in my bank account. Everytime when i visited at ashadeep at that time they said that a we don't know anything... | ||
| Read comments | Utility Services | |
Bharat Petroleum [BPCL] — petrol guns not working | ||
Ar Arun290208 on May 26, 2018 | ||
I raised so many complaints against not working of 8 guns. The bunk person already informed to sales manager since no action was taken by sales manager to rectify the problem. I want it to be rectify immediately. And action to be taken against sales manager who is not fit for that posting. Sreeram agency madipakkam chennai-91 (Kaiveli). Please do needful at the earliest.... | ||
| Read comments | Other | |
Bharat Petroleum [BPCL] — not delivering on time | ||
Vi Vikash1982 on May 26, 2018 | ||
Dear sir, I am a consumer of bharat gas megacity new town kolkata wb 700157. I am facing patahtic service, not getting refill on time after booking after multiple followup they said if you have required then come to agency will see if available. Every time they give the different reason for delaying in delivery. You can see my booking history. Consumer no 70304941 Consumer name manisha prasad Request you to pls intervane on the same. Regards Vikash sinha M:[protected]... | ||
| Read comments | Other | |
Bharat Petroleum [BPCL] — diesel filled in my petrol car | ||
Ra Rajasundaram Mathavan on May 25, 2018 | ||
On 25th may at 10:30 am, i went to bharat petroleum dealer, tafcofed petrol bulk in kazhipattur village, located in old mahabalipuram road, chennai for filling petrol for my wagon r car (Vehicle no: tn 14 j 2397). Petrol boy in the outlet, even after confirming that he has to fill petrol for the mentioned amount, he filled diesel instead of petrol and once after moving the vehicle, he realized that he filled diesel instead of petrol and requested me to stop my vehicle. By mixing diesel with my petrol vehicle, tafcofed made a huge blender and they are responsible for pushing my vehicle... | ||
| Read comments | Gas Stations | |
Bharat Petroleum [BPCL] — bharat gas _ requesting for deactivate my opt out of subsidy | ||
Ta tahir46 on May 25, 2018 | ||
Sir, my name is mehadi hussain ansari, i have made a mistake, i select opt out of subsidy by mistake please i regret you to cancel my requiest. My detail about connectionis mentioned below. Consumer no: 85676491 Contact no: [protected] Consumer name: mehadi hussain ansari Distributor code : 112270 Distributor name: c. T parikh agencies, palghar Looking forward a positive reply.... | ||
| Read comments | Employees | |
Bharat Petroleum [BPCL] — deactivated give up subsidy | ||
Kc kcnaiya1985 on May 22, 2018 | ||
Bharat gas — deactivate my giveup subsidy. I am krishna chandra naiya from dakshin ramdhari, baruipur 24 pargana south (W. B) as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy february 2015. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Please inform further what can i do to cancel the give up subsidy. Consumer name : krishna... | ||
| Read comments [1] | Gas Stations | |
Bharat Petroleum [BPCL] — aadya gas agencies employee misbehave with me | ||
नि नितेश कोंडविलकर (भाऊ) on May 22, 2018 | ||
When i am asking for subsidy, your agency employee misbehave with me. When i asked m query your agency aadya bharat gas service executive said to me, "bich bich me chhapad chhapad mat kro". Is this your hospitality? Is the way of your iinteract with consumer. Please find attachment. If u ignored this complaint then am make complaint against you in consumer court. Thanks.... | ||
| Read comments | Gas Stations | |