Bharat Petroleum [BPCL] Customer Care
Bharat Petroleum Corp. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
4412
COMPLAINTS

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp. Ltd.

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Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344  [Helpline]
up
457
down
184
up
230
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121

Phone:
Phone:
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159
down
78

Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...

Customer satisfaction rating
2%
Complaints
4412
Pending
0
Resolved
108
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bharat Petroleum [BPCL] related photos (381)

Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Gas — gas subsidy bharat gas not available

 Manorama Misra on Sep 18, 2019
Sir
I got new gas connection of Bharat Gas in the end of 2018.
My connection LPG ID is[protected] and I am not getting my gas subsidy in my Ban Account detailed below:

Manorama Misra
Saving bank Acc No. [protected]
IFS - IOBA0000669
Indian Overseas Bank
Aundh Branch, Pune 411007

Please arrange to deopsit Gas subsidy since December 2018 in the above account which is linked with my Adhar for Gas Subsidy.

Thanking you

Manorama Misra...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — gas service delay

 Kiran Gunaki on Sep 16, 2019
I have booked the gas in bharat gas consumer no. 53352534 to basaweshara bharat gas agency, yelahanka old town, bangalore -64 on 03.09.2019, the booking no. Being but till today have not received the gas cylinder. Every time i or my wife rings up to the agency they reply that it will be delivered tomorrow. It has become a story book name if tomorrow comes....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — payment still pending

 srohan10 on Sep 15, 2019
I have paid the bill amount of ₹581 through UPI with IVRS for gas refilling.
But the payment status of my order is still showing pending.
I paid from Phonepe app and their customer service saying that the transaction is successful.
Money is deducted from my account already.
Customer ID : [protected]
Order No : 82424
Registered Mobile No : [protected]
Email ID : [protected]@gmail.com...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — worst customer service and staff rude behavior

 Vidyashri Hegde on Sep 14, 2019
Shreevari bharat petroleum gas agency located at vidyanagar hubli, one of the worst gas agency in hubli. I had never expected if we order gas through online will take more than one month. Still i have not received gas. Giving fake promise to the customer that tomorrow we will supply gas. If we go and ask they will tell "gas stock is not there, delivery boys are not there. Today your area service is not there". One of their staff behavior is very very rude. He doesn't know how to treat their customers. And telling that u can go and complaint any where. Wow such a customer service i had never ever...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — customer services and staff rude behavior

 Vidyashri Hegde on Sep 14, 2019
Shreevari bharat gas hubli 580021, is one of the worst gas agency /distributor in hubli.1 month i had ordered gas cylinder till now i have not received gas cylinder. Giving fake promise that tomorrow we will provide. One of their staff behavior is very rude. Not at all giving respect to customer telling that you can complaint anywhere, i don't care. Such a worst customer i never ever had seen....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — black marketing of cylinder is done by ambica gas agency

 kanisk7051 on Sep 13, 2019
This is to report black marketing of gas cylinder is happening.
i booked cylinder on 5th September which is delivered to me on 10th September.but when i get subsidy 2 times then i check there is 2 deliveries are showing one on 9th and one on 10th.
i took one cylinder on 10th September.
so i think one cylinder is sold out on 9th which is officially mine.
but they sold it and delivered to me on 10th September.
so as a good citizen of india i do not want to get wrong money and subsidy.

consumer no 53346...
Complaint comments  Read comments [1]Complaint category Other

Bharat Petroleum [BPCL] — with out bharat gas connection person gas delivery in (black sales0

 A. MUGUTNHAN on Sep 13, 2019
Iam mugunthan a from chennai my consumer id;60443494, distributor name - nobel gas agency, no.75 annai theresa street, golden george nagar, mogappair, chennai-600107, mob - [protected], iam booking gas dt - 12/09/2019 and still not recd gas but my rented home they dont have bharat gas connection they new for chennai but for cash they will deliver the gas ifs i ask deliver boy and distributor they said no stock stop like this sales i have all proof my number [protected] plz help and do the needful...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — bharat gas cylinder

 Sachin H Deokar on Sep 13, 2019
My Bharat Gas Consumer Number is 31656036

I have taken connection from Maruti Bharat Gas, Tingre Nagar, Pune. I have booked request for refilling my Gas Cylinder on Monday. Till Friday I am following with this agency for refilling of my Gas Cylinder but every day they gave me assurance that today it will come, today it will come.

When today I fed up with this and asked for Bharat Gas Customer Care head number they denied to provide the same. More over today they told me that your connection is transferred to some other agency which I was not informed or intimated. As...
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — poor service

 traja_1959 on Sep 12, 2019
Dear Sir/Madam,
My name is Rajapalanivelu T. My gas consumer number was 1170 before 3rd September, 2019 and it was changed to 37209599 thereafter. I booked for my second cylinder on 22nd August, 2019 and on 3rd September I received a message stating that my gas booking order has been cancelled and I have to visit their office for further details. When I inquired through phone, A person from their office diverted me to go to another gas agency stating that my connection was shifted there. But they checked and said that my name was not found in the list. The next day again when I went to Pranav...
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — not receiving of l. p. g. subsidy and not registering my phone number on my consumer number by the agency.

 Jaya Bhuyan on Sep 10, 2019
Sir, i got a connection from bharat gas under ujjawala yojana. My consumer number is[protected]. My first problem is my ph number is not registered by the agency in my mention consumer number. I have been complaining so many times in this matter on the agency. But the agency is not responding my problem. My second problem is i am not able to getting my l. P. G. Subsidy on[protected]. I have been complaining this subject on bharat gas online complaint portal. My complaint number is -4695675. But they are failed to solve my problem. So i kindly request you to solve my problem immediately....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — gas cylinder delay/delivery to someone else

 Shridhar Thakur on Sep 4, 2019
Sir
My gas cylinder was booked on 20th aug and i made complaint of non delivery on 31st. My complain number 4671805.
Later i made enquiry of my request on 4th september and the customer representive said the complain number is closed with comment that delivery has been done.
But i have not received it yet. I asked him to refer it to higher authority.
I am not getting what is going on such a poor transparency. It seems some racket is working amf without any information, my complaint is closed. Still i am waiting for the gas cylinder.
A paid (Availing subsidy) consumer...
Complaint comments  Read comments [1]Complaint category Utility Services

Bharat Petroleum [BPCL] — deactivate my give up subsidies

 Philip Lakra on Sep 3, 2019
Dear sir

My name is philip lakra son of mr marcel lakra who is a consumer of bharat gas on behalf of whom i'm writting this application

My dad is 60 + and a retired person who is living along and his all the expenses are been bested by me

By mistake i am wrongly clicked give up subsidy august 2019 from then my dad is not getting any subsidy. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor and also...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — de activated opt subsidy option

 yadagiri panuganti on Sep 2, 2019
Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT (Out of Subsidy)
Consumer no:222991
Consumer Name: Panu ganti.Padma
Consumer Id:54876965
Distributer Name: Prethi gas agency A/c Ananth gas...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — new gas connection online document verification pending from last 2 weeks.

 Nidhi Johnny on Aug 31, 2019
Hi,

I have applied for new bharat gas connection in bangalore electronic city phase 2 area. The name of the distributor is shree raksha gas agency-560099. From last two weeks the status is showing documents under verification. No action has been taken by bharat gas customer care. My new gas connection id is: 69843602

Please resolve this issue asap.

Bharat gas customer care please take some strict action and verify my documents. What is the use of online system if it is taking weeks just to verify the documents?...
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — cylinder not delivered till date

 mausam rani on Aug 30, 2019
Cylinder not delivered
I, makhan jha, consumer of jai harsh bahuguna gas agency address of the agency is shop no 12&14 black h362 sector 22, gautam budh nagar up 202301 had booked my refill on 27th aug, 2019. And trying to call the agency but no one is picking up the call and not get any kind of information from the agency side and in 1 or 2 days my running cylinder will be over too i did a online payment to through app my consumer no is 38592959
Refill id is [protected]
And the order no is 64951...
Complaint comments  Read comments [3]Complaint category Gas Stations

Bharat Petroleum [BPCL] — lost my bharat gas consumer id, and other papers.

 vvishnucharan on Aug 28, 2019
I have shifted to kharghar now, and require a new bharat gas connection.
I am a bharat gas customer. I lost my bharat gas connection related papers during my shifting. I do not remember my consumer id. However, my mobile number is registered with bharat gas department. This may be used by bharat gas to share a retrieve my consumer details.

Request bharat gas to retrieve my information from my phone number.

Request bharat gas to mail me on [protected]@gmail.com. I shall share my phone number with the company....
Complaint comments  Read comments [1]Complaint category Utility Services

Bharat Petroleum [BPCL] — my cylinder was black marketed

 Keshav9211 on Aug 26, 2019
I had booked a cylinder and service provider sold my cylinder to anyone else.
I recieved subsidy in my account but have not recieved my cylinder. Message I recieved is below:

Subsidy transfer has been initiated to your bank a/c by BPCL under DBTL Scheme for LPG cylinder delivered by cash memo 98431 of 07/08/2019....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — non delivery of refill since past 3 weeks

 Neilbg on Aug 25, 2019
I had booked my refill on 4.8.2019 and received booking no.36835 and was to receive delivery on 7/8 but to no avail. Nowhere 14/8 and 21/8 have gone but no delivery effected. Repeated calls to your gas agency only assurances. The van driver has given delivery 500 mts from my house but refuses to deliver to me. Repeated calls go unanswered....
Complaint comments  Read comments Complaint category Government Organizations

Bharat Petroleum [BPCL] — name correction reqd

 Maxy Anthony on Aug 24, 2019
Dear sir/madam,
My full name is maxy anthony thaivalappil and i am residing at vennoorpadam, annamanada panch, thrissur, kerala

My gas connection is from govind bharat gas agency at koratty, thrissur. Some 1-2 mths. Back i visited the agency as
I wanted a name correction as my name was appearing as maxy anthony with surname missing i. E. Thaivalappil was missing from the name and appearing as thaivalappil house in the address section.

When i checked with the staff how it happened they shared it was taken from the previous tv issued from hp kumar gas...
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — bharat gas distributor not providing cylinder after booking .

 Arvind kumar 9794 on Aug 23, 2019
Dear sir, my name is arvind kumar and i have a gas connection with company bharat gas limited from chinhat lucknow. Distributor chinhat bharat gas, my copy number is 63136307 the gas cylinder company is not delivering the cylinder to my house when talking in the company, the company avoids please look in this matter and help us thank you in advance...
Complaint comments  Read comments [3]Complaint category Gas Stations

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