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Bharat Petroleum [BPCL] Complaints & Reviews

www.bharatpetroleum.com

1.8

Updated: May 16, 2026

Complaints 6088

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2104

Unresolved

3984

So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Bharat Petroleum [BPCL] reviews & complaints(6088)

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Address: Bengaluru

I am writing this from Bengaluru, One distributor named " NARESH BHARAT GAS" We were forcefully migrated to this distributor 2 years back. From the time we are migrated we are facing problem every time to get refill of cylinder.
He never pics any calls or never call back, not even deliver cylinder unless we give compliant to helpline number.
Even he give delayed delivery.
Never seen such a worst distributor. How he is...

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Address: Sea castle bunglow Agashi Virar West

I am writing to formally lodge a complaint against Sadguru Krupa Bharat gas agency regarding the recurring delay in delivery and a serious case of fraud involving my booking ID.
Despite booking my refill on [16th March 2026] (Booking Ref No: 66139, I have not received the cylinder even after 30 days. Upon following up with the agency, I received no satisfactory response.
Furthermore, I have discovered a highly concerning discrepancy:br...

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I booked LPG refill cylinder from Sairam gas agency on 4 March. 2026 OTP was received on 6th March 2026 But the cylinder was delivered only on 8th March 2026.On enquiry with the dealer on 6th March as to why cylinder was not delivered, he replied that OTP is valid for two days.
Our usual gas usage is, 60 days per cylinder but this cylinder gas got exhausted in just 15 days. The delivery men give the cylinders to hotel, collect them...

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Address: M/S. Radha Agencies, GST Road, near MTC bus Depot Signal, Thambaram (West). Chennai-600045

To,
The Territory Manager (Retail),
Bharat Petroleum Corporation Limited (BPCL),
Chennai Territory Office.
Email: [protected]@bharatpetroleum.in / [protected]@bharatpetroleum.in
Date: April 06, 2026
SUB: FORMAL COMPLAINT:
Staff Misconduct, Harassment, and Refusal to Issue Bill by the staff of M/S. Radha Agencies, GST Road, near MTC bus Depot Signal, Thambaram (West). Chennai-600045
Ref:...

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Dear Sir /Madam,

I would like to lodge a complaint against Vaneeta Gas Agency, Jinti Tal Patan (Distributor Code: 203011) regarding a serious issue we are currently facing.

Consumer Name: Parvati Shankar Pawar
Consumer Number:[protected]

We have not booked a gas cylinder recently, but we have come to know that the agency is allegedly supplying cylinders to other people through unauthorized...

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Address: SB BARVE MARG SANTACRUZ CAMPUS NEAR MUMBAI UNIVERSITY MUMBAI MAHARASTRA 400029

I am going to fill petrol in my bike and i said fill RS . 150 then he ask online or cash so i tell online then he start scam and speaking with me he fill 50 rupees first then tell me i fill 50 then I said 150 then he fill again 50 then i tell how much you fill he telling 150 first - 50 then second -100 he scam me 50 rupees they i call his manager he did, nt responce me i call him thay my experience it scam all they day in 1 year theay scam...

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Address: B 902 Olive orchard , Chaudhary park , kala khadak road , walad

Incident Summary: Wrong Fuel Filled – Request for Compensation
Date of Incident: 28th July, approx. 8:00 PM
Location: Shree Murari Petroleum, Wakad, Pune – 411057
Case Number: 09535417
Owner: Mr. Sanjay Patil – [protected]
Manager: Mr. Pavan Jadhav – [protected]
BPCL Executive Contact: [protected]

Timeline of Events
28th July – Approx. 8:00 PM
I visited the Bharat...

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Address: Villeparle west

Website: Bharat Gass

Hi Bharat Gass,
I applied for a new gas connection and submitted all the required documents on the portal. Despite completing the necessary formalities, I have not received any update regarding the approval or status of my application.
I kindly request you to look into the matter and provide me with an update at the earliest.
My application reference number 91890752.

Looking forward to your response....

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Address: velachery

Am BPCL consumer with consumer id 40941.
On every delivery of cylinder, I used to get message saying cylinder got delivered, but actually it not delivered by delivery person.
I usually get call from him saying he would deliver within couple of days, but he doesn't keep his word, I need to call him multiple time and argue with him.

This repeats on every cylinder booking.
On previous delivery I made...

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Dear Sir,

I am writing to bring to your attention an issue regarding my recent LPG refill booking. I booked an LPG refill on January 29, 2025, with the booking reference number 150041. On January 31, 2025, I received a message from JX-BPCLIN stating that my Bharat Gas cylinder was delivered on the same day. However, I have not yet received the cylinder.

I kindly request you to check and confirm the actual status...

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Address: GREENFIELD COLONY, FARIDABAD, HARYANA

Good Morning

Sir, I booked my domestic gas cylinder on dated 26/03/2024 Vide my booking reference no 113043. And I have waited for more than 2 weeks and we have not received my gas cylinder till now. While trying to reach out to the Gas Agency, they have been turning me around. I tried to contact the owner of the Gas Agency in Greenfields and I was provided 2 numbers vis a vis for Mr. Yadav and some other person. They informed...

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Address: [email protected]

Sir I have filled petrol on 28 Mar 24 at 0645 hrs from D. M & Sons Petrol Bunk
Old Airport Road; Kodihall in my NTORQ @ Rs 99.88 for 5.38 ltrs wherein the tank capacity is 5.8 ltr. The gentleman kept on half pressed the nozzle in place of auto cut system.
I told him not to do so but he kept on doing so. I have made payment through my credit card. The details are as under
Rs.533.36 spent on your SBI Credit Card ending...

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I have registered for connection. My request I'd 88277425. I paid online an amount of Rs 5017. Amount deducted from my account. My status on one page showing payment failed. When I retry it says pending payment request against your kyc waitlist I'da...

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Address: Jogeshganj

My name Laxmi Howli, My lpg I'd[protected]my ujjwala connection released.
Didn't get my gas connection I am being harased at office ...
Please sir arrange to give my ujjwala lpg connection...

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Address: Kovilpalayam, coimbatore

Bharat Gas distributor ID : 190333 (Meena Bharath Gas Agency)
Customer Number : 98978112

Without informing me added one more cylinder with use of my customer id, after that I asked to resolve this issue to that distributor he is arrogantly speaking and he said not possible to change cylinder numbers. so kindly anyone need to solve this issue as soon as possible. He is making disappointment to his customers . This is...

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Dear Sir/Madam,

I am writing to express my concerns regarding the behavior and demands made by the delivery boy assigned to my consumer number[protected], associated with distributor code 188486.

I have been a loyal and satisfied customer of Bharat Gas for the past 1 year and 2 months. However, in recent interactions with the delivery boy, I have experienced the following issues:

Demand for Extra...

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Address: Depot address - Rajbandh durgapur 713212. RO address - Joydev kenduli, birbhum 731124

I am a dealer of Bharat petroleum corporation ltd (petrol pump). My RO name Radhamadhab filling station(cc177434). It is located at district of Birbhum, Pin Code 731124. Our Depot address- Rajbandh, Durgapur 713212, WB.
I am unable to sell petrol because of my MPD break down and Also Leakage of pipe line since 5/6 days . I complain many times at the website, "Broma eConnect" and I have done many times of phone call in Depot. But I...

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Address: near new bus stand, hazaribagh (825301), Jharkhand

When i visit bharat petrolpump, density is showing 0 and when i asked they say rudely petrol is going to your bike tank then what is the problem...i said density is not showing...they again say ...then why are you come here...go another petrol pump...

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Address: AaSHIV SERVICE STATION, R O DWARKA PURI,DELHI SOUTH WEST DELHI -110045 (NEAR Agarsen hospital)

Dear sir,

We are filling fuel 30 may, 2023 07:56:56 am Rs 1100 G pay through payment credite card to petrol pump Bharat .

Fuel filled -846.30 rs

Refund amount -257.07 rs
(not credit amount in card )

Mention in slip but not credited refund amount till now

Please resolve the issue asap

Pl. Find the attachment of Bill

Regards br...

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Hi,
I made a transaction of Rs1106 towards refill of LPG on 4-4-2023 through the transaction ID[[protected]] through gpay UPI.Money got deducted and the receipt also shows that money has been debited and credited to the bpcl bill desk.But at the bpcl bill desk they told money is not credited.So they delivered refill through COD
.My consumer no 57820644 .

I contacted gpay several times but they couldn’t resolve...

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