Bharat Petroleum [BPCL] Customer Care
Bharat Petroleum Corp. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
4394
COMPLAINTS

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp. Ltd.

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Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344  [Helpline]
up
383
down
156
up
185
down
101

Phone:
Phone:
up
125
down
70

Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...

Customer satisfaction rating
2%
Complaints
4394
Pending
0
Resolved
81
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] — damaged cylinder nozzle

 bhalchandra ghanekar on Aug 15, 2018
I received new cylinder which nozzle is damaged & it is also observed that regulator is not fitted properly to the nozzle. It is also observed that whenever i get the new cylinder i get gas leakage noise. It happened due to its rubber 'o' ring of nozzle. Pl. Take care about that 'o' ring replaced as early as possible.

Pl. Give me replacement new cylinder against damaged nozzle cylinder as early as possible....
Complaint comments  Read comments Complaint category Appliances

Bharat Petroleum [BPCL] — non supplying of lpg refill cylinder

 georgekbabu on Aug 14, 2018
I booked lpg refill cylinder on 5.8.2018 vide booking reference no. 34363. My consumer no is 30907524. On 12.8.18 i got a sms stating that your lpg cylinder delivered on[protected]. On[protected] again got a sms mentioning that subsidy amount of rs 291.48 is transferred to my bank a/c by bpcl under dbtl scheme for lpg cylinder delivered by cash memo 36461 of[protected].in this connection, it is inform to you that i have not received the refill cylinder from my supplier. I tried to contact the supplier several times through their telephone no.2656772 but they are not attending my call. Kindly look into...
Complaint comments  Read comments Complaint category Other

Bharat Gas — gas not devilry

 jibananandakar on Aug 14, 2018
Honorable sir/madam,
My consumer number of gas is[protected] and m/s. Sheetal bharat gas distributor at keshab nagar 6th lane, po-lanjipalli, berhampur, dist:ganjam, state: odisha is my distributor. I am facing regular problem in receiving gas after booking. I have booked gas on 27.07.2018. My booking number is 7532. But till today i. E. 14.08.2018, i have not received any cylinder.

Please i am waiting for your response
Thanking you
Jibanananda kar
Shaktinagar 6th lane
Berhampur-760001
State: odisha
Dist: ganjam
Mobile:[protected]
Complaint comments  Read comments [1]Complaint category Other

Bharat Petroleum [BPCL] — bharat petroleum [bpcl] aadhar card already link with bank & lpg distributor but not active in npci thus subsidy not received

 Hemang S. Pandya on Aug 13, 2018
Dear Sir, My Name - Hemang S. Pandya I have Complaint on Dated - 17.07.2018 & 03.08.2018 But Till Time I Have No Massages of BPCL or Distributer.. Kindly Check Your end till my Subsidy Not Received at my Bank A/c. or Aadhar Card also Inactive in NPCI. Plzzzzzz. Help on This Matter. For Attached file For Your Ref.
Mob. - [protected] / [protected]...
Complaint comments  Read comments Complaint category Government Organizations

Bharat Petroleum [BPCL] — not providing petrol according to price

 padma kbv on Aug 10, 2018
They r not providing proper quantity of petrol according to the prices or the limited litres this may be a kind of cheating can't do this everytime if it happens all the time then the people who buy are in loss this a serious issue and if we ask for proper petrol quantity according to prices then they are fighting without showing any respect... I request please look into this matter...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Bharat Petroleum [BPCL] — missguided about gas subsidy

 Surender126102 on Aug 10, 2018
Sir नमस्कार
मुझे भारत गैस से एक बार भी सब्सिडी नही मिली है जब में भारत गेस वालो के पास जाता हूँ तो कहते है कि मेरा आधार कार्ड बैंक एकाउंट से लिंक नही है लेकिन जब में एक्सिस बैंक में जाता हूँ तो वँहा बतलाया जाता है कि मेरा आधार कार्ड लिंक...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — cancel opted out of subsidy request

 Kheraabhi on Aug 10, 2018
I have opted out of subsidy by mistake through online when I was trying to join DBTL click the wrong option by mistake but now I want to get subsidy and join DBTL now when I want to join DBTL through online it respond that I need not to join because I have opted out of subsidy . Please look into matter an my resolve my issue. NAME- ABHISHEK ... CONSUMER NO.79686893 ...DISTRIBUTOR NAME SACH BHARAT GAS SRI MUKTSAR SAHIB PUNJAB 152026 ... MAIL ID kheraa53@gmail.com...
Complaint comments  Read comments [2]Complaint category Other

Bharat Petroleum [BPCL] — subsidy not credited in my bank a/c for years together

 Narayanaswamy L on Aug 10, 2018
My Aadhar card No.[protected]
Registered mobile number :[protected]
Canara Bank A/C Number :[protected] of Saligramam branch

One credit dated[protected] of Rs. 88.91 was reflected

Even after many repeated Complaints at Shree Kumaran Agency, Jai nagar, Arumbakkam no output for credits of Subsidy

I am a senior citizen depending upon Pension

Do the needful at the earliest Sir pl.
L.NARAYANASWAMY
9-8-18...
Complaint comments  Read comments Complaint category House, Apartment Rental

Bharat Petroleum [BPCL] — non delivery of gas even after 27 days of booking.

 patka on Aug 10, 2018
My consumer number of gas is 2944 and Banani distributor at Suren Tagore Road, Kolkata is my distributor. I am facing regular problem in receiving gas after booking. I have booked gas on 13.07.2018. My booking number is 19965. But till today i.e. 10.08.2018, I have not received any cylinder.It is quite ridiculous for a reputed company to deliver cylinder after so many days. I tried to lodge my complaint through your customer care number but i was unsuccessful to do so as I was informed by your executive that due to problem in server my complaint cannot be registered. Please do something to reduce...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — not getting subsidy amount in my bank

 Pradeep Kardam on Aug 9, 2018
Hi

I was not getting the subsidy amount and in the portal it shows a message as "dear consumer your lpg subsidy of rs.273.45 failed, kindly provide your bank and aadhar details to your distributor also link your adhaar to your bank account” on mobile. I visited for distributor and bank but i could not found my secticification answer. Please help me to get the subsidy amount. Bharat gas agency.

Pradeep.
Ganpati bharat gas mathura.
Consumer id 89484673
Pkkardam1990@gmail.com...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — gas subsidy payment not received

 aswanthika on Aug 9, 2018
I am hemalatha from chennai my gas connection no.37747 agency name - rajni gas agency ambattur chennai - i have merged my gas connection with corporation bank ambattur branch and received gas subsidy promptly. But my gas subsidy was remitted with my new icici bank ambattur ot branch account without my knowledge subsequently that account was closed by me. Last two gas subsidy amount not remitted to my corporation bank account. Pray action to remit my subsidy amount in my corporation bank account. My contact no. [protected]. Mail id www.lathagopika@yahoo.com
Thank you...
Complaint comments  Read comments Complaint category Banks

Bharat Petroleum [BPCL] — complaint against m/s madhuraj bharat gas services nashik (189008 dealer code)

 sarujeet on Aug 8, 2018
Dear sir

I undersigned mrs. Sindhu chunilal sali bearing consumer no.45898880 having lpg connection with m/s madhuraj bharat gas services nasik. (189008 dealer code)
Last month i have applied for safe custody of connection but transfer voucher was issued to me with wrong address over it.
Last 15 days i am following with agency but he is denying to do correction in the same and asking me to bear admin charges and stamp duty for doing so.
In above mentioned case i am not at any fault but the agency owner has done entry with wrong address at their record and i am...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — my kyc form is not update by bharat gas agency

 mkrathore589 on Aug 8, 2018
Dear sir i manoj kumar rathore submitted complete form of kyc in bharat gas agency but they have not update in his system. They told me this is not possible. And my gas subsidy is hold from 1.5 years due to not updation of kyc. So you are requested to kindly help me to update my kyc in gas agency in my gas connection so that the hold subsity will process. My details as below.

Name-manoj kumar rathore
Add. H.. No. E-589. S. G. M. Nagar, nit faridabad
Gas connection no. La-22642
Lpgid[protected]
Mobile no. [protected]...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Gas — subsidy not received

 Makhan Vishwakarma on Aug 7, 2018
Hello
sir/mam i am customer of bharat gas and my gas connection no is 61941535 and my bank account no is[protected] ifsc code cnrb0006649

customer name is mehrun bee

my aadhar link with my gas connection and my bank account
but i am not received subsidy in my bank account

so please resolve my problem and give reply...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — not getting lpg subsidy

 Nitin Bhosale1 on Aug 7, 2018
My bharat gas consumer no is[protected]Sushila M.Ghatage) I am 78 yrs widow. Due to by mistake pressing of button no 5 while booking LPG my subsidy was stopped since 2016 Now please start my LPG subsidy again. My son-in law mobile no is [protected] please contact him.Thanks...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — not regular supply and not correct supply

 jothiramalingam m on Aug 7, 2018
Dear sir our village gas supply not periodically and not properly in our village.NOT any response to our complaint. They are not give any answer properly and they are want a MORE MONEY OF BILL AMOUNT.So please rectify the supply Quarry OUR VILLAGE DETAIL AVILABE HERE .SUNDARAPANDIAM VILLAGE Virudhunager district Tamil nadu Pin code 626126...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — regarding subsidy

 Pankaj kr sin on Aug 6, 2018
Hi sir/madam,
My name is pankaj kumar singh, i selescted opt out of subsidy by mistake please i regret you to cancel my request. My details about connection is mentioned below: lpg:1
Consumer no: 90043150
Consumer name: pankaj kumar singh
Distributor code:113548
Distributor name: kaushik gas agency
I hope you canceled my request and provide subsidy as soon as possible....
Complaint comments  Read comments [1]Complaint category Business & Finances

Bharat Petroleum [BPCL] — reactivation of gas connection

 SAMARJIT MARNDI on Aug 6, 2018
Dear sir,
I am a bharat gas consumer. My consumer no is 68418642. Name - mr samarjit marndi. My distributor is m/s, ganesh gas agency, rairangpur mahuldiha 757043.
Sir due to some reason i couldn't refil my a cylinder last 8 months. So that now its blocked condition. But i am going to posting from here to another place. And i can't transfer it from here because of blocked connection.

Sir i heartly request to you pls unblock my gas connection so early as u can. I will go on to my next place after 15 days later. The time is so less for me. Pls unblock it and solve my...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — name spelling correction

 bhawesh sah on Aug 4, 2018
Sir my name is bhawesh kumar sah but in gas book it is written vovesh kr sah by the supplier my consumer no is 7024. My address ~vpo :srirampur dist:kokrajhar state:assam pin:783361. I gave documents many times but till now it is incorrect. Now i am unable to do online booking and payment. My registered no is [protected] but this aircel no is now closed due to closing company i want to register a new no. Please help me....
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — gas cylinder delivery

 Ravi Bhadrike on Aug 4, 2018
Dear sir/madam,
I have received massage from your company as 30.07.2018 that ref. Your booking no. 30678 lpg cylinder was delivered on[protected]. For any queries contact your distributor.
But i was not any gas book by online portal or by mobile why i received above mention massage.
Kindly register my complaint and resolve as soon as possible.

As per govt. Rule i have opted subsidiaries 12 cylinder and i have lost 1 cylinder without any gas booking.

My detail as follows:-
Name - ravindra j bhadrike
Consumer no. -
Complaint comments  Read comments [1]Complaint category Utility Services

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