Bharat Petroleum [BPCL] Customer Care
Bharat Petroleum Corp. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
4245
COMPLAINTS

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp. Ltd.

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Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344  [Helpline]
up
436
down
178
up
209
down
116

Phone:
Phone:
up
148
down
75

Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...

Customer satisfaction rating
2%
Complaints
4245
Pending
0
Resolved
100
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bharat Petroleum [BPCL] related photos (346)

Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] — gas cylinder delivered 7 days later

 Sanjay DS on Mar 22, 2019
Hello, we have ordered online Bharat gas cylinder on 16th Mar. Order no. 329073. Gas agency is Gujar enterprises Bhosari Pune. Total price was 693 Rs.

On 20th Mar I recieved SMS as subsidy transferred. I called their agency number and asked when they delivered gas as still we are waiting for it. Agency asked to delivery boy and he said that reaching in 10 min to deliver.

On 20th Mar delivery boy reached in 10 min to my address and called me sir it's locked. I asked why you come as you said delivered already.

Being 21st Holiday . Another delivery boy came...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — bharat gas delivery boys are charging & demanding money for delivery cylinder

 raj24jun on Mar 21, 2019
Dear sir/madam, our gas agency address is : sathia agency, mamathambi maraicar street, karaikal -609602

Bharatgas - tel :[protected],[protected],[protected].
Cylinder delivery guy demands money every time to deliver a booked cylinder, every time he is asking rs - 50 extrta amount, worst think today he deliverd the cylinder & he deamands rs 150 extra.
In my home my mother she is not aware the bill amount she gave rs-880.
Bill amount is 730, he asked 880, so 150 extra amount he taken.
Please help to take immediately action for this agency & delivery...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — bpcl petrol pump water mixed petrol

 Govindaraj 123 on Mar 19, 2019
I have filed Petrol for Rs.500/- on[protected] from Annai agency, Velachery Main Rd, Shanthi Nagar, New Kunagkurichi, Gowrivakkam, Sembakkam, Chennai, Tamil Nadu 600073. After filling the petrol I drove for approx 3 Kms and suddenly my car started giving trouble and then it completely off. I had taken to the car to datsun service station on Guindy Chennai, they have checked and told that the petrol is contaminated and mixed water in it. please refer the attached image which is given by car service center, because of that all three ignition coils are failed, the cost of three ignition coil and part...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Gas — charging more money while delivering the cylinder

 ranjithvan on Mar 19, 2019
Hi sir, i have booked a cylinder from ebharat gas through online on 27 feb 2019. My ebharat gas connection is located at 8-1-299/1/a/10, madhura hills, shaikpet opp. President function hall, hyderabad, telangana 500008. The cylinder was delivered after 9 days and they have charged more rs-80/- extra while delivered. This is the second time they have chared more. When i asked them they are simply saying the gas cost got increased. If they deliver cylinder within 2 to 3days the cost will be same. But they are delivering after 7 to days because of collecting more money. Please takcare of this....
Complaint comments  Read comments [1]Complaint category Other

Bharat Petroleum [BPCL] — meter not turned to zero and cheating for rs 240/

 [email protected] on Mar 18, 2019
I paid Rs 1600 for petrol in my car on 17 Mar 2019 from Sapru Car Care, sector 47, Gurugram. Sales man did not turn meter to zero before filling petrol in my car. I objected immediately at the time of starting that meter is already showing reading of 240. But he said it was 2.40 and not 240. In the mean time during argument, sales did not stop and completed filling petrol till meter reading to 1600. I had getting fuel filled in my all three cars from this pump but this time I caught them cheating. He probably did this because I was busy on my mobile. I raised complaint in register. Snap shot of...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — undo the request of opt out subsidy

 Mahadev Roy on Mar 18, 2019
Sir i am a consumer of bharat gas and on 15 march when i book my cylinder than by mistake i click yes on scroll of honour option.
But i do not know what is that but later i see my subsidy is not credited
So sir i pleased you sir please return my subsidy because it is done by mistake.
Please sir
Consumer no 57322946
Name krishana kant
Dgcc no 12098751
Telephone no [protected]...
Complaint comments  Read comments [1]Complaint category Utility Services

Bharat Petroleum [BPCL] — cylinder not delivered & without permission the distributor change

 vcjha on Mar 18, 2019
Cylinder not delivered
Hi,
I am VIKASH C JHA consumer no 61983334 have Bharat gas connection with JKM BHARATGAS (197003) . I booked gas cylinder las last month 20/02/2019 almost one month completed but cylinder is not been deliver and I get a delivered massage & one other things is Without Permission The Distributor Change The Connection RATHI GAS To JKM BHARATGAS (197003) I also call and complaint on customer care & JKM agency but not further action on the same.

Pls help me to resolve this issue asap.

Regards
Vikash Chandra Jha
[protected]...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — gas delivery problem

 sureshamit1985 on Mar 15, 2019
Dear sir, i have booked my gas 9-3-2019, by online and done the payment online also, but nobody deliver the gas till now, my id is[protected]. Gajraula gas service delivery is poor please ensure the proper delivery. Delivery persons are provided the gas to out side agencies with additional cost immediately. Black marketing is on top rather than actual consumer supply. Please do the needful.
Thanking you
Suresh chandra sharma
C. Id[protected]
Gajraula gas service
Gajraula, amroha...
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — lpg home/reactivation

 Mukund Gadekar on Mar 15, 2019
Dear sir/madam,
My name is sandip r. Rajguru, my consumer no. Is 104079, my register mobile no is[protected],
My distributor name was h. M. Gas centre, & distributor code was 112248,
Bopodi, poona, maharashtra.
My lpg connection is deactivated & want to reactivate it, but unfortunately distributor is closed their agency. & i could not found which is my ne distributor, even i called on help line but they cant help me on this matter because they couldn't found distributor record,
I request you to please find out any solution that i can get my lpg connection...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — domestic gas not delivered, home without food

 ajaysingh25 on Mar 14, 2019
मैडम जी,
मेरा भारत गैस कनेंक्शन श्री विनायक गैस सर्विस (वितरक कोड 133708) से है । मेरा कनेक्शन नंबर 2128 है,
मेंने गैस बुकिंग 05/03/2019 को करवाई थी परन्तु आज तक गैस डिलीवर नहीं हुई है ।
निरंतर कॉल करने पर भी एजेन्सी का कोई रेस्पॉन्स नहीं मिला...
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — register new connection online with document

 Naveen28vikram on Mar 13, 2019
I already registered request for a new bharatgas connection. Request id is 66775075 dated 07-mar-2019. And same is under document verification process even after 6 days.

I visited the saraswati bpcl dealear for the new connection according to them we have to take gas stove also as mandatory and without that they will not give the connection pls confirm the procedure to the staff to avoid the hassle to consumer.

I need help to process the connection on priority as i recently shifted in lucknow...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — fraud

 ravicky on Mar 13, 2019
Mera naam ravi kumar he or mera registered mobile number [protected]
Hai.. Maine 23/02/2019 ko gas booking kiya tha jiska booking number 105535 he us time mera booking ka cash memo 660 around tha, but mujje yah cylinder bahhut mushkil se 12/03/2019 ko delivered huya pr mere pass jo msg tha delivered ka wo 10/03/2019 ka tha or jo slip thi wo 701 rs ki thi, or jab maine book kiya tha us time 660 rs aisa kyo... Plz thoda clear krenge., ke booking time pr diye huye price se delivered time pr jyda hota he kya...
Complaint comments  Read comments [1]Complaint category Food

Bharat Petroleum [BPCL] — my cylinder is not delivered in true weight

 Bin Piyee on Mar 12, 2019
Dear sir/madam,

This is with reference to my gas connection no: 7302988 lying with alok gas agency, najafgarh, delhi phone:[protected].

I had booked gas cylinder with the name of savitri devi saxena by phone and the distributor delivered within one week of booking he delivered wrong weighted cylinder and the weight of the cylinder is not in true weight like new cylinder and he does not change the cylinder one and half month is completed for delivery but no response by the distributor i am very disappointed

This problem is everytime when we booked the...
Complaint comments  Read comments [1]Complaint category Products & Services

Bharat Petroleum [BPCL] — corruption cheating with customers ,no response

 Parivesh Khandelwal on Mar 12, 2019
No.8/2 B Bhavani Road, Village, Hebbagodi, Bengaluru, Karnataka 560099
I purchased new gas connection from shree raksha gas agency.They charged full amount and provided damaged gas burner with different company warranty card inside the the packet.The delivery boys charged extra 180 rs for installation and had not tell us the burner pipe had broken. When I talked to customer care they helped me and told me that mechanic would come in 30 mins.This is the case of blast because we don't have any idear about pipe had broken.The mechanic as well as the delivery boy checked the gas but they didn't...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — I want to stop my give up subsidy [Resolved]

 Tuhin Sinha Roy on Mar 12, 2019
I m smt. Manda bala sinha roy from sonarpur. Kolkata (700150) west bengal.
I downlod the bharat gas app but somhow i wrongly selact give up subsidy option... I have no idea about this option before... When i go to bank after 4 month to check my account i found no subsidy was credited to my account couse of this give up system... And i feel so upset so sad cause we r so poor... I need to stop this give up system from my account... Pls hep me out sir... I need my subsidy money. Ph no ([protected]/[protected])...
Complaint comments  Read comments Complaint category Government Organizations

Bharat Petroleum [BPCL] — my give up subsidy (bharat gas) deactivate pls

 Tuhin Sinha Roy on Mar 12, 2019
I m smt. Manda bala sinha roy from kolkata (700150). West bengal. I m a bharat gas holder. When i downlod the bharat gas app i wrongly press give up subsidy opt... Then i cant understand what it is... But aftr 4 month when i update my bank pass book then i saw no subsidy are credited to my account... I feel very sad.. Cause i m very poor person... I want my subsidy back... Plss help me sir... I do wrong thing cause m not knw about it. My baharat gas rejisterd ph no is ([protected]). Help me plsss. My consumer no is[protected]. And distributer is. Jay bharat gas distributer (Uttar balia). Po-garia....
Complaint comments  Read comments Complaint category Government Organizations

Bharat Petroleum [BPCL] — not yet received the refill of cash memo no. 3000097662

 Hardik Keshor on Mar 12, 2019
Dear sir,
I have booked gas refill vide phone on 2nd march, cash memo no. [protected] has been generated. But we have not yet received the gas refill. Kindly look into the matter. Our consumer no. 13763, we have registerd at townhall office jamnagar. And also agency person are not picking up the phone. Nobody is giving proper answer at agency. Kondly look into the matter as we are suffering without gas refill...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — de-activate by wrong booking opt scroll of honour.

 [email protected] on Mar 12, 2019
We are regular customer of bharat gas as per booking we are booked opt (Out of subsidy) by mistake.
Kindly note below following details of my connection.
Name: devendra anand patil.
Consumer no.[protected]
Distributer name: j. B. Jage & sons alibg
Distributer contact: [protected].
I request you kindly de-active by wrong booking opt school of honar....
Complaint comments  Read comments Complaint category Job & Career

Bharat Petroleum [BPCL] — delayed delivery more than 2 days

 Pooja Kirpekar on Mar 12, 2019
I booked a refill online on 9th march 19 morning. Expected that gas refill will be delivered till 11th march 19. But when enquired getting unsatisfactory answers like it's mrach end will take 2 more days. Also the helpline numbers provided are continuously busy. Totally disappointed with the service and the answers getting regarding delayed delivery. Don't know what prioritization and what waiting list they are maintaining. Seems to be suspicious as they are always giving such answers like we don't have stock and having waiting list.
Distributor name: shriram gas agency, anandnagar, pune...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — subsidy opted out by mistaken using app

 Kayal Venkat on Mar 11, 2019
Dear sir / mam,

Please help me in deleting the opt out subsidy for consumer id : 51556993 as i have by mistakenly opted it out. I didn't find anywhere how to reactivate or activate for subsidy.

My details are
Consumer i'd : 51556993
Mobile : [protected]
Name : anjalai e
State : puducherry
Dist : puducherry
Distributer name : visweshwar bharatgas agencies...
Complaint comments  Read comments Complaint category Gas Stations

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