Bharat Petroleum [BPCL] Customer Care
Bharat Petroleum Corp. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
4405
COMPLAINTS

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp. Ltd.

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Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344  [Helpline]
up
449
down
183
up
223
down
120

Phone:
Phone:
up
151
down
77

Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...

Customer satisfaction rating
2%
Complaints
4405
Pending
0
Resolved
106
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bharat Petroleum [BPCL] related photos (363)

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Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] — manish bharat gas demand extra money to deliver cylinder

 jyoti9812 on Jun 13, 2019
I book cylinder past four day till now they don't delivered cylinder.
they ask for extra money(Rs-100) to delivered cylinder to the registered address.if i not paid that amount they Refuse to delivered cylinder.
my consumer no[protected]
bharat Agency code - 185115(Manish Bharat Gas).
Manish bharat gas Mob- [protected]
my cont no -[protected]
[protected]...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Bharat Petroleum [BPCL] — cylinder delivery

 gvshanks on Jun 13, 2019
Bharat Gas Cons No:43755930
Reg Mobile No: [protected]
Booking done on 7/6/2019
My cylinder was delivered on 12/6/219 5PM and not on 10/6/2019 as mentioned by you that too after several phone calls to the vendor.
The subsidy amount was credited to my account on 12/6/2019 at around 11 AM, before delivery was effected. Obviously, the delivery on 10.6/2019 was some one else's delivery.
Please note, I need the cylinder first and the subsidy later.
I am a senior citizen living alone and not exactly in good health and could do well without such harassment.
Complaint comments  Read comments Complaint category Movement & Delivery

Bharat Petroleum [BPCL] — delivery not in timing..

 Bira Kishore on Jun 12, 2019
My gas book no is :1502
My Name is Bira Kishore pati, we are getting Bharat gas supply from M/S Varsha Enterprises, Jharpada, Bhubaneswar, Odisha 751006.
I booked for the new refil on date 2nd june 2019 and booking no. Is 31660 and cash memo no.35775 generated on 4th June 2019 but still I haven't get supply.
This situation have faced every month.I have complained to our suppliers but he have not responding me.This type of problem facing other customers also in my area.Kindly requesting you shortout our problem as soon as possible either you suggest me or how I transfer my gas...
Complaint comments  Read comments Complaint category House, Apartment Rental

Bharat Petroleum [BPCL] — deactivation of give it up subsidy

 Mkarvanje on Jun 11, 2019
I am Mahesh m karvanje from ghansoli Navi Mumbaias a consumer of Bharat gas. By mistake I am wrongly clicked Give up Subsidy April 2019.i am not getting any subsidy then.I kindly request you to deactivate give up Subsidy.I want to avail subsidy cylinders.so this is humble request to you please deactivate from out of subsidy.I given request letter Consumer Name.Maheah m karvanje, Consumer No.62863186, Email: [email protected], Distributor:Vighanhar gas services, koparkhairane, Navi Mumbai 4000709...
Complaint comments  Read comments Complaint category Employers

Bharat Petroleum [BPCL] — deactivate my give up subsidy request.

 Stephen Karuppasamy on Jun 10, 2019
I am Stephen a consumer of Bharat gas. By mistake i am wrongly clicked opt out of subsidy. I am not getting any subsidy then. I kindly request you to deactivate opt out of subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy.
Consumer Name: Stephen K
Consumer No: 97218944
LPG ID:[protected]
CONTACT NO:[protected]
E mail: [email protected]
Consumer type: Domestic
Distributor: RADHA GAS SERVICE, 1356 - THADAGAM ROAD - 641 002
GAS Agency Phone No:[protected]...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — request to cancel refill

 asrk1 on Jun 10, 2019
I have wrongly booked Refill acknoledgementy ID [protected] -& order No. 19914 today, i.e. 10/06/2019 through my registered mobile no [protected]. My consumer no 13620. Please cancel the refill booking immediately. Also request kindly refund my payment. My mail id is [email protected] my mobile no [protected]...
Complaint comments  Read comments Complaint category Home & Garden

Bharat Gas — distributor asking charges for transfer of gas connection

 krenu on Jun 12, 2019
Dear Sir, I have requested to transfer the Bharat Gas connection from my husband to my name in Delhi. For this, I have submitted relevant documents i.e the form to transfer and KYC, etc. to the concerned gas agency. They are now asking for Rs 1000/- as fee to transfer gas connection to my name whereas as per my knowledge and as checked on your website, there is no fee for transfer. Please look into the matter, as this is unnecessarily causing a delay in this process. I will be grateful to you....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — regarding subsidy opt in

 Elakkiya Rajendran on Jun 8, 2019
I am vijayalakshmi R and customer of Bharat Gas. My consumer no is 76089775 and my reg mobile no is [protected]. I have mistakenly given the option opt out of subsidy through online. so please revert it to opt in.can you please cancel the opt out request and kindly help to get my subsidy amount through bank.And one more request we didn’t get the subsidy amount till now scheme has implemented but all the booker cylinders have been registered to my account....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — deactivation of opt out subsidy for kashinath bhor

 Kashinath Bhor on Jun 8, 2019
Sir, my name is Kashinath Bhor, I have made a mistake, I select opt out of subsidy by mistake.
Please I regret you to cancel my request. My detail about connection is mentioned below:
Consumer no : 95071013
Consumer Name : Kashinath Bhor
Distributor Code : 112241
Distributor Name : Gujar Enterprise
Bharat gas distributor, P-130, M.I.D.C. Bhosari, 411026...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Gas — deactivate of give up subsidy

 Pawarpratik on Jun 7, 2019
DEACTIVATE GIVE UP SUBSIDY
I am Ramdas Daduram Pawar a consumer of Bharat Gas. By mistake, I am wrongly clicked opt out of subsidy. I am not getting any subsidy then. I kindly request you to deactivate opt out of subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy.

Consumer Name: Ramdas Daduram Pawar

Consumer No. 170594
Contact No. [protected]
Email : pratikpawar01786[email protected]
consumer type: Domestic
Distributor Code :110892
Distributor : ANAND GAS SERVICES...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — receiving unwanted messages

 ramisetti shankarraro on Jun 6, 2019
1) Your Smartfleet A/c No. FA[protected] made purchase of Rs. 20000 (Qty. 281.21 in Ltrs. of DIESEL) fuelled @ Rs. 71.12 thru. Card No. FC[protected] in Vehicle No AP07TF2468 on 05/06/19 Time 07:50 at RO UMA MAHESWARA AGENCI, Guntur. Your Txn.ID is[protected].CMS WALLET Closing balance Rs. 4410.58. Thanks - BPCL
2) Dear N PRAKASH, you have deposited INR 20000 at 07:43 PM on 05/06/2019 against FA[protected] Loyalty Number. Thank you.

I R Sankar Rao receiving two types of massages like above regularly sine 18 months, and people are calling me by name N Prakash and that distrubbing...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Bharat Petroleum [BPCL] — subsidy failed

 Sushil Patane on Jun 6, 2019
Hi sir, i am Sushil Vitthal Patane transfered my bharat gas connection from pune to Banglore and revived the connection and two cylinders on 1st june 2019. But my subsidy got failed saying that update my aadhaar card with bank.i have already linked my aadhar card with my bank account.My consumer id is 89391850.kindly look into the matter and help me out.thank you in advance.

Regards,
Sushil patane...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — corruption in cylinder delivery

 Shuklasangya on Jun 4, 2019
I m subhash hand shukla and my consumer number is 51105551. I have booked cylinder on 27 may and i got msg of cylinder delivery on 28 may whilst no cylinder is delivered yet.. Plz take action towards your agency named dev mogra mira road.. As i m suffering much since last four months. And make sure that next time mine problem should not be this.. Thanking you...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Bharat Petroleum [BPCL] — complaint about not receiving subsidy

 Kiran Jujare on Jun 4, 2019
I two times complaint to bharat gas through online complaint no.446605 & complaint no.459423 regarding reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to join dbtl. Click the wrong option by mistake, but now i want to get subsidy and join dbtl. Now when i want to join dbtl through online it respond that i need not to join because i have opted out of subsidy. Please look into matter an my resolve my issue. Name-ambika jujare, my consumer no.17749, distributor name - sagar entrpraises, solapur, maharashtra, mob. No.[protected],...
Complaint comments  Read comments [2]Complaint category Gas Stations

Bharat Petroleum [BPCL] — selling customer gas bookings in black market.

 Uday Nandan on Jun 3, 2019
My name is
My bharatgas consumer no. Is 32452295

I booked and paid for th lpg cylinder online on 25.05.2019, with booking reference no. 7074.

My distributor is maaruti bharatgas distributors at old bowenpally, secunderabad. Distributor's code is 199160.

I received an sms on 01.06.2019 saying the "lpg was delivered on 01.06.20019 and for any queries contact the distributor"

I called up the distributor on their phone no.[protected]. They replied that they do not have any information and will see.

Repetition: for my...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — I still not received subsidy

 Prasenjit007 on Jun 3, 2019
I am a bharat gas holder my name is sanguta poddar mistakenly through the bharat gas app i opt out subsidy and lot of time i visited my gas deler but they refused me by telling i have to wait 1 year. Now i cant wait i want to cancel the bharat gas and take a another company connection... Because bharat gas always cheated and there service is no satisfactory. My consumer no is 89104309 deler code 185468 keshri gas services and please help me to get my subsisy..
My contact no [protected]
[protected]...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — very bad service

 swakrishaaron on Jun 3, 2019
Despite paying online, the delivery person said i have to pay 25/- more as the rates have increased from 1st june. I had paid and placed order on 31st may. The delivery person was very rude in speaking and took the cylinder back.

While booking the cylinder its shows 684.50 and after payment it shows 690.40. Why the difference. Before also i received sms stating a certain amount has be refunded, but no amount was refunded. This is cheating the customer.

Consumer no: 58781840.. Email: john. [email protected] / swathi. [email protected]
Complaint comments  Read comments [2]Complaint category Other

Bharat Petroleum [BPCL] — opted out subsidy

 Jegadees Waran on Jun 2, 2019
I dont understand the word and i have yes to the opted out the subsidy the real meaning of this word after searcing the google i will get a full meaning of this word i will understand the meaning of the word i will decide to compliance in the consumer complaints website please deactivate the opted out subisdy policy and give subsidy into my account...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — gas cylinder home delivery

 Pri Kanshu on May 31, 2019
The villagers of village bir ghaggar chandimandir, (Haryana) suffer for the gas cylinder problem because gas cylinder delivery boy does not deliver the gas cylinder at home. By booking of gas cylinder we have no benefit of home delivery system. We have not benefitted to consumer right. Ladies of village and also old ladies can put the heavy gas cylinder on her head and go for buying cylinder and also come back with heavy cylinder on her head....
Complaint comments  Read comments Complaint category Products & Services

Bharat Petroleum [BPCL] — deactivate giveup subsidy

 [email protected] on May 31, 2019
I am viswanathan k a consumer of bharat gas. By mistake i am wrongly clicked opt out of subsidy. I am not getting any subsidy then. I kindly request you to deactivate opt out of subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy.

Consumer no. 53729573
Contact no. [protected], [protected]
Email : [email protected]
Consumer type: domestic
Distributor:3/1, sambathian kulam street, near vivega international matric school, cheyyar, tamil nadu 604407...
Complaint comments  Read comments Complaint category Gas Stations

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