Bharat Petroleum [BPCL] Customer Care
Bharat Petroleum Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
3841
COMPLAINTS

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp. Ltd.

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Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344
[Helpline]
up
225
down
90


Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...

Customer satisfaction rating
1%
Complaints
3841
Pending
36
Resolved
54
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bharat Petroleum [BPCL] related photos (219)

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Bharat Petroleum [BPCL] Customer Care related pictures (219)

Bharat Petroleum [BPCL] Complaints & Reviews

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BPCL — Lpg subsidy issue

 ramlakshmi on Apr 22, 2017
Name:s. Ramalakshmi c. No-55189468 adhaar. No-593326013656. Mobile-9003765001. Bank a/c no.0662053000005601. Bank-south indian bank palladam. T. N.
We are received gas subsidy properly every time till last month end. But this time we have received sms for subsidy transfer from bpcl side after 2 days from when cylinder had delivered. But still not credited on bank a/c till now. We are waiting last 10 days. So please resolve our issue. Our mobile no - 9003765001....
Complaint comments  Read comments Complaint category Government Organizations

Bharat Petroleum [BPCL] — Subsidy not received in my bank account

 1gauravsharma on Apr 21, 2017
Dear sir,

My consumer cx19954640,
Sb no. 400000039958520 date 12/03/2015,
Bank a/c no. 10168467334
Mob no. 7691914477, 9685386065

I have not recived a subsidy in my bank a/c when i had complaint in my distributer than he said you will select a option of subsidy donate but i remember i had not to select it's option. I am a retierd person.

So plz give me my gass subsidy. As soon as posible in my bank a/c....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Mental torture regarding gas transfer

 anujgupta1601 on Apr 21, 2017
Hi

My consumer number is 56800452.
I shifted my home recently, my gas distributor was chand Bharat gas (code 113527). I submitted all documents to him to get the transfer papers. He transferred my connection to incorrect distributor (Shanti Gas service). When I visited with all documents to Shanti Gas service, they said I need to get my gas transferred to Aravali Gas service. They also mentioned if I pay 150/- they will transfer it within 1 day. Below are my queries:
1. Why did Chand Bharat gas transfer my account to incorrect distributor?
2. Why should I pay...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — My LPG gas subsidy not receive in my bank account

 Pratima singhal on Apr 23, 2017
My consumer number is 5761. I am a Bharatgas costumer and my name is Laxman singh . My gas subsidy is not receive in my bank account. However, all documents related to gas agency already submitted.I have already complained to distributor not any action taken. When, i complained to distributor then they are give not any solution.what i do my gas subsidy not received in my bank account....
Complaint comments  Read comments Complaint category Banks

Bharat Petroleum [BPCL] — Bharat gas/ delivery boy denied to replace empty cylinder from inside

 Manish Kumawat1 on Apr 20, 2017
Dear bpcl team,

This is chandra shekhar verma from jaipur. Yesterday morning gas delivery boy reached home for deliver gas silender and he said apke gate main under aane ki jagah nahi hai apko gas chiye to khali silender de jao or bhara hua le jao". His name hanuman said this same words to my mother and wife and they are not able to take heavy weight.
Jis gate se two wheeler normally aa jaa sakte h us gate se under aane se mana kar diya or gas silender wapis le gaya. He was also doing rude behavior with our family members.

Here is the detail for your reference:
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Bharat gas not delivering at our area.

 dev karayat on Apr 19, 2017
Dear sir,
(Sri jwalaji gas service. Devalchour haldwani.)

Last 1 month we are not find your bharat gas vehicle at shreepuram /suyal colony in haldwani (Infront of nagpal bick showroom) bareilly road haldwani.
Plz. Arrange vehicle for this location,
We have to booked gas 3 time but not recd. Gas from to till. Your gas vehicle term of this area on every wednesday but not deliver gas this area from long time.
O plz. Do need full as soon as....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Non Delivery of Refilling Gas

 Arun Kumar Mandal on Apr 17, 2017
Dear Sir,
I booked my cylinder 08/04/2017 with consumer number 8229, booking reference no:- 3190, Distributor cleared Booking upto no:- 27032017, Medchal Modern Gas, but after booking of gas I called as on14th April to Medchal Moden gas gearing land line number 08418-223900, One madam was pickup my phone call and told me you may received your gas today, but i don’t know they informed there delivery person or not. My wife wait for gas on that day up to evening but could not receive. The next day i called as on 15th April again i called same land line number and the same madam was pickup...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Bharat petrol bunk cheated on quantity on diesel

 Sam Samy on Apr 16, 2017
Bharat Petroleum — Petrol Pump staff cheating on quantity of fuel
This complaint is about Bharat Petrol Pump in Madhuravoyal, Anantha Agencies, Chennai - 95.

I Have Been Cheated by these people for about several times of filling the diesel for my four Wheeler
While Filling they are tring to divert our attention from the Meter as they are keeping the same Meter Reading of the Previous Filled reading they start from that Reading this is how they are Cheating

The same complaint have been experienced by my friends so please avoid that petrol pump...
Complaint comments  Read comments Complaint category Car Rental

Bharat Petroleum [BPCL] — I'm complaining about missing my gas book

 padmanaban BECIVIL on Apr 16, 2017
My mobile number for booking a gas 9025628675
i forgot my id number and my gas book
i got gas cylinder from sakthi gas agency melvisharam 6325
i living in 19, rajamanikkam street, kaspa, arcot, 632503
please provide my gas book with same id number...
Complaint comments  Read comments Complaint category Law & Civil Rights

Bharat Gas — Not getting otp on my mail

 kusha1246 on Apr 14, 2017
Hi, i have applied for a new connection on dated 07-04-2016 through online (Ebharat). I have submitted all document through online i am not able to get the one time password in my registered mob num or my mail. I got the msg like otp limit exceeded. So kindly check my concern. Req id: 36137807 mob num: 8879087250

Kushal....
Complaint comments  Read comments Complaint category Banks

Bharat Petroleum [BPCL] — About subsidy

 purushottam awasthi on Apr 14, 2017
Dear sir /madam
My consumer no. 48275055
Lpg id 1000000048275055 active OPT out of subsidy mode your website
Kindly delete OPT out of subsidy mode my consumer no. 48275055
I need subsidy
Note -I am all ready inform your distributer
But till date not helping
Regards
Purushottam awasthi
Mob no. 9454546594
My distributer code is 185642 Bawan Bharat Gas agency...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Additional amount debited from my account for petrol purchase through debit card

 శ్రీనివాసులు ఎంబేటి on Apr 14, 2017
గౌరవనీయులైన భారత్ పెట్రోలియం ఉన్నతాధికారులకు శ్రీ పొట్టి శ్రీరాములు నెల్లూరు జిల్లా వాకాడు మండలం బాలిరెడ్డిపాళెం గ్రామ కాపురస్తుడు ఎంబేటి శ్రీనివాసులు వ్రాసుకున్న ఫిర్యాదు
అయ్యా! ఎంబేటి శ్రీనివాసులు అను నేను తే 14/04/2017 ది...
Complaint comments  Read comments Complaint category Mobile Handsets

Bharath Gas — Non receipt of subsidiary amount

 rajamirth on Apr 14, 2017
Sir my self G Amirtharaj and holding bharath Gas connection my connection I'd is 73573733. After my repeated complaints to bharath gas agency regarding nob receipt of subsidiary amount. There is no any response from concern gas agency . even I linked Adhar number both in gas agency and in SBI account for subsidiary amount.
But till date I draw more than 07 cylinders. But no any subsidiary amount received till date. My details are as under
Mob. 08802227988
Email amirtharaj108@gmail.com...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — I'm complaining about subsidy..

 Rishikesh R Thakur on Apr 13, 2017
I m not recieve my subsidy in my account something 2 months.. All documents are completed in bank or your office.. so why???? I want my subsidy in my account.. So you anything do and confirm my subsidy complaint.. i requested you plz. Ok. My consumer no.. 80660407.. ok
In my society some other people's are going this problem.. so plz do something in shortly.....
Complaint comments  Read comments Complaint category Pharmacy

Bharat Petroleum [BPCL] — Subsidy not received for last 10 months

 Pallavi J. Powar on Apr 12, 2017
Consumer no. 51693282.
I have not received subsidy for last few months my bank details is already registered with you on which all the previous subsidies use to get credited now all of a sudden i am not getting any amount credited in my account. I get regular sms alerts that amount is transfered to bank account but actual when i check mybank balance i find no amount credited. Please revert
Mobile no registered with you is 7738362082
Pallavi J powar...
Complaint comments  Read comments Complaint category Banks

Bharat Petroleum [BPCL] — No supply on time

 Tenzin chokey on Apr 12, 2017
I want to inform you that t have not received gas supply on time from timarpur old Delhi since July 2016. I am very upset and dissatisfied by their service like No home delivery on time.i called so many time but they are not responding my call. I m a single mother and have four children. My husband is in army and he is out of home. I had lots of problem on gas supply. So I humbly requesting you to consider this letter as my complain and it would be grateful if you take strict action on it as soon as possible. Waiting for your kind reply. Thanking you
Your sincerely
Tenzin chozom
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Petrol Station

 niadkh on Apr 12, 2017
Location: Metro service station(Bharat Petroleum and Indian Oil Petrol Pump), Vanijya Bhavan, Kankaria, Ahmedabad-380022.
Total cheater ! first they told me to look at the start point while filling fuel and then some other guy came to talk to me and try to distract me in between. But just then I found out that the numbers on machine went from 382 to 500rs. directly !!! so when I objected that and they knew that I've seen it so for defending, he said, "Sir, nozzle is touched to it's capacity and therefore it happened(And truth was, my tank was empty at that time and it has 12 liters capacity,...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — I am complaining about misbehavior of the staff in a petrol bunk.

 139278Tarun on Apr 11, 2017
Some staff in petrol bunk near indira park, Hyderabad are misbehaving with the customers . So please take my compliant seriously. Some staff are speaking to the customers in a rash manner. And the owner is also supporting the staff. I needed a moral support from your side.so pls take this issue forward and punish the concerned staff in accordance with the law...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Gas / Gas Cylinder — Refund of booked gas cylinder

 Vijay Kumbhani on Apr 10, 2017
HI,

I have booked cylinder using mobile.

The Bharat gas has sent online payment link.

I have tried payment using my debit card.

The Money deducted from my account but session timeout occurs on online payment.

Please help me on this.

I have tried Bharat gas toll-free number but no one picking the phone.

I do not know, which guy help me on this issue...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — Bharat gas distributor

 Skashfaque9325@gmail com on Apr 10, 2017
Sir hamara consumar numbar 77774599 venkatesh bharat gas egency aurangabad Maharashtra hame mobile nombar update carna hai 9673333198 please update karo...
Complaint comments  Read comments Complaint category Other

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