Bharat Petroleum [BPCL] Customer Care
Bharat Petroleum Corp. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
4200
COMPLAINTS

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp. Ltd.

FacebookLinkedInYoutube
Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344  [Helpline]
up
426
down
174
up
201
down
111

Phone:
Phone:
up
145
down
75

Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...

Customer satisfaction rating
2%
Complaints
4200
Pending
0
Resolved
93
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bharat Petroleum [BPCL] related photos (324)

Bharat Petroleum [BPCL] Complaints & Reviews

Sort by:

Bharat Petroleum [BPCL] — lpg is not on time delivery/poor assistance

 suma.grk on Jan 16, 2019
Respected Sir/Madam,

Am SUMA K an customer for BPCL LPG From minimum of 4+ years.
Currently residing in Hunasanalli, BANGARAPET taluk, Kolar District, PIN-563114

On dated 16th Jan 2019 at 09.51 I have booked a cylinder through ebharath gas Android application, when I tried to make payment through UPI, its failed But I went directly at store asked for gas cylinder delivery, they refused due to payment was not done so can't issue cylinder.

Around 11 o a.m clock I tried to contact customer care of BPCL and I got the fresh link for payment option,...
Complaint comments  Read comments Complaint category Products & Services

Bharat Petroleum [BPCL] — not received yet my gas subsidy yet

 Shrihari Shejole on Jan 16, 2019
Respected Sir,
NPCI why can not release my payment regarding gas subsidy linking to bank mapper.
Subsidy transfer to my active bank account has fail. due to bank linking problem to NPCI.

The account no [protected] is already linked with Aadhar. Bank have attached herewith CBS enquiry screenshot of the same mail to me by bank .

This is for your information please.

NPCI Cant Link to my bank account why...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — id 2203685 bpcl subsidy transfer less than actual

 Sandura devi on Jan 15, 2019
Dear sir, as per above id 2203685 bpcl in which i sandura devi cons no 43254467 registered a complaint to transfer rs.303/- instead of rs 189/-to my bank a/c. Tell me how many several days it will take as i have to book my next cylinder with bpcl.
Waiting for your reply to book my gas. Bank transaction 030299 bpcl transaction ref no.6521340, cc aviewne transferans ref no (Protected) refile id (Protected) order no.237967
Thanks...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bharat Petroleum [BPCL] — delinking of aadhar number

 tvspavankr on Jan 14, 2019
Sir
My old bp gas lpg id is[protected]
I am transferred to jaisalmer my lpg connection changed to indane gas.
But my aadhar number could not be linked to indane gas and i could not get subsidy as aadhar number not delinked ti earlier bp gas. After many mails and queries, still matter is not resolved.
Please resolve.
Please delink aadhar. Please resolve.
Please delink aadhar. Please resolve.
Please delink aadhar. Please resolve.
Please delink aadhar. Please resolve.
Please delink aadhar. Please resolve.
Please...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — not getting subsidy from last three times

 India_Hoda on Jan 14, 2019
I am not getting my subsidy from last three times however my bank details and aadhaar already updated in agency. My aadhaar is also active and linked with bank. I also provided bank details to agency. Agency person has no clue why i am not getting subsidy. Customer care also not able to help. My lpg id is[protected]. Could you please resolve this issue asap....
Complaint comments  Read comments [1]Complaint category Banks

Bharat Gas — cancel the give up subsidy.

 97914683 on Jan 13, 2019
I am shambhu kumar from gurugram from haryana as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy decmber 2018. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer name : shambhu kumar consumer no. 97914683 lpg id:[protected] contact no. [protected] email : sk349536@gmail.com...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — online recharge not credited to my petro card

 snaveen295@gmail.com on Jan 13, 2019
With reference to the above i am using petro card id no. Cu[protected] for fuel purpose frequently at bpcl outlets in bangalore. I have on line recharged rs.2000/- on 01/012019 but not credited to my card but i was shocked to see that statement showing downloaded a copy of the same is enclosed for your reference kindly resolve the issue at the earliest.
Regards
Naveen. S...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — money deducted twice status pending

 2665& on Jan 11, 2019
I have booked bharat gas lpg cylinder on 23/10/2018 and made online payment using sbi debit card. Amount ₹ 704.71/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed....
Complaint comments  Read comments Complaint category Other

Bharat Gas — gas booking but not delivered yet. i m booked 23 days ago gas booking cleared but not home delivered. they said always denial mode.

 ashishchouhan0 on Jan 11, 2019
I m ashish kumar chouhan. My bharat gas consumer id is 91265280. I booked gas from sharma gas agency but they r denial mode they always said i have not delivery man or u pick itself. I m not satisfied their service. No good service and always late delivered. I call for enquiry many time but they not answered. Service man r not answered why they r always late delivered....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — subsidy transfer less than actual

 Sandura devi on Jan 11, 2019
Sir, cons no.43254467 of sandura devi as per order no.237967 dtd. 19.12.18 inv no.261014 19.12.18
Payment of rs.799/- done through ba nk transactions 030299 bpcl transaction ref no.6521340, ccaviewue transaction ref no.[protected], refil id[protected] subsidy rs.303.36
Today 11.01.19 i received sma subsidy rs.189.24 dtd.09.01.19 for cash memo 283482
Please transfer the difference between subsidy to bank as early as possible, thanks rathi gas service sec 37 faridabad agency...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bharat Petroleum [BPCL] — subsidy complaint

 Rajesh sitaram moundekar on Jan 11, 2019
Dear sir,

I am rajesh moundekar. My consumer no. 97212742.
I have opted out of subsidy by mistake trough online. I was trying to join dbtl but click the wrong option bymistake.
But now i want to get subsidy & join dbtl.
And i have not received my subsidy of dec.18.

So please look in to this matter & please resolve my issue.

Name : rajesh moundekar
Consumer no. 97212742
Contact no. [protected]
Distributor name : satish enterprises, reshimbag,
Nagpur...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — subsidy amount not credited but the message was arrived

 MurugaiahMurugaiah on Jan 10, 2019
Your kind attention is invited to the following facts for resolving my complaint: -

1. That my consumer no. Of lpg with m / s talwar gas service, c3749

2. That my lpg booking reference no. Is [protected]

3. That lpg cylinder was delivered on 05/01/2019

4. That i had received sms that under dbtl scheme for lpg subsidy amount of rs.260 is transferred to my bank account by bpcl for cylinder delivered by cash memo 99977 of 05/01/2019

5. That however the subsidy has not been transferred to my bank account as yet even after so...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — deactivate gas subsidy

 Suraj_kn on Jan 10, 2019
I am mrs sunita k sharma from airoli navi mumbai. As a consumer of bharat gas. By mistake i am never clicked give up subsidy from my side. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy.
When i visit and asked about this they told me you might be clicked 5number option while booking in ivr.....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — bharat petroleum [bpcl] error otp limit exceeded unable to do online payment

 Samreh on Jan 10, 2019
Hi,

I have applied for new bharat gas connection for which i have received an email to make the online payment against my request id no.
61653406. But whenever i try to click on payment option on eBharatgas website. I am getting an error - "otp limitation exceeded".

Please note that nowhere on the eBharatgas website mentioned about the otp generatin limitation then how will I know for the same. Kindly provide me the solution as i have been waiting from so many days for my new LPG connection.

I have visited ANITA GAS AGENCY on 08th jan 2019 where...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — complain still unresolved [Resolved]

 Ranjeet1222 on Jan 9, 2019
I have not received any money refund from bharat petroleum gas while the status is being show up in the resolve.

So refund my money because i paid twice, once in online and again time in cash when delivery was come at home.

Call is not being accepted on customer care.

Consumer no. : 2312
Order no. : 134508
Date of order ; 21/dec, /2018
Invoice number : 138310
Date of upi payment : 22/dec/2018...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum — payments have been debited from my bank, but the receiver did not get it. [Resolved]

 Ranjeet1222 on Jan 8, 2019
Sir, i made online payment of bharat gas lpg cylinder through upi online (Payment gateway ccavenue). The amount was debited from my bank account, but the indian gas site failed to pay the payment so the delivery was paid on cash.

Sir, i contacted the office of bharat gas and told them that i have made online payment has been completed, you have got money here. And then i requested them to refund my money because i paid the money while taking the gas cylinder as there was a need to pay on the invoice.

Sir, i also contacted the bank by email and going to branch, but after...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — bharat gas bharat gas - deactivate my giveup

 Srinivas Marisetti on Jan 8, 2019
Dear sir / madam
I am srinivasarao m as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I request also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer name : srinivasarao, consumer no. 99481180 lpg id:[protected] contact no. [protected] and email address : mcnu24@gmail.com
Complaint comments  Read comments Complaint category Banks

Bharat Petroleum [BPCL] — deactivate my giveup subsidy scheme

 Lakhan dhakad on Jan 8, 2019
Respected sir,

Subject:- re-start my subsidy.

Consumer no. 89155312

Consumer name lakhan dhakad
Consumer mobile [protected]

Sir, by mistake giveup my subsidy i tok need subsidy. I don't know about png consumer by mistake this option click on bharat gas website i request please sir release my subsidy.

Regards
Lakhan dhakad
[protected]...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Gas — giveitup

 Santesh Patel on Jan 8, 2019
Actually i wanted to change my bank account for lpg subsidy but it unfortunately i click on number and sent message to no highlighted on screen pls deactivate the give it up scheme for me bharatgas registered mobile no [protected]
And customer care no 63058673 actually i have registered pnb bank for subsidy but automatically after a year subsidy i receiving in union bank which is my another registered bank with same mobile no and aadhar no but union bank started charging for some services so i wanna change my subsidy receiving account pnb then i saw pahal but there is nothing i seen related...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — deactivate my subsidy

 Chaithrap on Jan 7, 2019
I wrongly selected the option opted out subsidy, so don't no how to deactivate. But i need subsidy, hereby am requesting you to deactivate my opted out subsidy. I used bharat gas app for my use, wrongly i selected the option that opted out subsidy, after that i gone to my distributor also but no result. Can you solve this, what to do.

My account details:
Customer no: 12120
Customer id : 53303975
Mobile no: [protected]...
Complaint comments  Read comments Complaint category Other

Recently Discussed

(8 minutes ago)
Real Dating
many not refund
(10 minutes ago)
Flipkart
flipkart pay later
(12 minutes ago)
Flipkart
flipkart online games fraud by company
(13 minutes ago)
Flipkart
account disabled by kept money for orders already paid.
(14 minutes ago)
Flipkart
unknown status of my order

Featured Complaints