Bharat Petroleum [BPCL] Customer Care
Bharat Petroleum Corp. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
4320
COMPLAINTS

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp. Ltd.

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Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344  [Helpline]
up
371
down
151

Phone:
Phone:
up
118
down
67

Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...

Customer satisfaction rating
2%
Complaints
4320
Pending
0
Resolved
76
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bharat Petroleum [BPCL] related photos (277)

Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] — subsidy not be received

 Ranjita Devi on Jun 18, 2018
Respected
This is to inform you that since November' 2017 am not getting subsidy in my account, when i visited to the agency they told me that subsidy not be transferred in Canra Bank account. As per my thinking there is no condition for any user related to bank.Request you to please do the needful and transfer my complete subsidy to my account.
consumer no. : 66516564...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — black cylinder by distributor.

 krantik31@gmail.com on Jun 17, 2018
Hi bpcl team,
I am very upset to the distributor. This is happening second time with us. I am the consumer and my agency name is komal gas agency noida. I have not booked the cylender for filling but today we received the subsidy msg. I have done the complaint earlier but this is doing fraud with consumer again and again. Govt gives 12 cylendre in a year. But due to this fraud we could serve only 8-10 in year.

See below the msg.

(Subsidy amount of rs. 204.95 is transferred to your bank a/c by bpcl under dbtl scheme for lpg cylinder delivered by cash memo 61852...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — npci inactive

 KKarthick07 on Jun 14, 2018
Dear sir/madam,
As i am requesting you to rectify the NPCI inactive issue, my aadhaar no:[protected] link with sbi using biometric and also received the authentication success massage is receive to mail id.before opening ac in sbi, salary ac is maintained in south indian bank now i closed the account same as npci is inactive.The sib employees advised to submit the aadhaar again to active bank account but i am also open new account again i got same response npci status checked in udai aadhar mapping INACTIVE, I cant receive subsidy amount please resolve .my cantact no[protected].
Mail:karthickkpl533@gmail.com...
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — collecting 30 rs as extra delivery charges and delivering on the road not house

 Sahilsamar11 on Jun 13, 2018
Samridhi gas agency sarmera, nalanda (Bihar) is charging 30 rupees for giving cylinder. They are not delivering to house. People has to come to nearest road and from there they have carry by their own. On asking question about this they tell that we will not deliver to your house and will take money otherwise you will not get cylinder.
Kindly see this as serious concern because untill you will take step to rectify this, these people will never change...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — gas not delivered

 R T YADAV on Jun 8, 2018
I have booked for gas with booking no66901 on 06june 2018 and i was informed that cash memo 109208 was generated on 04 june18 but agency did not deliver gas cylinder so far. Such thing had happened twice with me earlier also. Pl intervene in this matter and warn asoka gas agency aliganj lucknow for not repeating such undesirable happenings. Kindly intimate me reasons for delaying delivery once memo generated.
08-6-18 ram tirth yadav...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — refuse to accept rs. 10 coin

 Chinmaya Ranjan Sahoo on Jun 5, 2018
I chinmaya ranjan sahoo, jagatsinghapur, odisha. On date - 29/05/2018. Time-10:35 am. Go to urmila filling station, rahama (Bharat petrol pump) for filing petrol. Fill petrol for rs. 100 and give rs. 50 note & rs. 10 coin * 5 no's. & petrol sales boy accept rs. 50 note & refuse to accept rs. 10 coin & said that this not valid. According to rbi rules, those who refuse to accept indian currency can be liable for action under section 124a (Sedition) ipc.
We captured a video of that moment....
Complaint comments  Read comments [2]Complaint category Other

Bharat Petroleum [BPCL] — poor customer service

 Samar Anand on Jun 4, 2018
My name is anand from chennai, i was waiting patiently to fill the petrol from the bharath petrol bunk in alwarpet, he is just showing his anger fro no reason and did not even respect me, did not even respecting the customers properly in that bunk i have no idea what the manager of that bunk is doing without checking all the issues. I filled petrol for 200 rs in card, that person who was standing there is not ready to fill petrol to me, because i was going to pay money by card and also was using some bad words. I want you to take action against that petrol bunk. Please sir....
Complaint comments  Read comments [1]Complaint category Other

Bharat Petroleum [BPCL] — facilities towards patient satisfaction

 Chaitanya Pal on Jun 2, 2018
I am having bharat gas consumer no.33461 at versa gas. I have booked for refill on dated 9.05.18 vide refill no.20685 and received sms for generating m. R. No. 28729 of rs.675/- on dated 24.05.18, then m. R. No. 32071 of rs.675/- dtd. 29.05.18 and then mr. No.32943 0f rs. 724.50 on dated 01.06.18.in spite of generating so many money receipts still i have not received my refill yet though it's almost one month is approaching from the date of booking. This type of problem is not happened this time, it is a regular problem for every month. To getting a refill from the said agencies i have to wait a...
Complaint comments  Read comments [2]Complaint category Gas Stations

Bharat Petroleum [BPCL] — connection blocked

 Mttu on Jun 3, 2018
Bharat Gas home connection Blocked
I M SHUSHILA DEVI WO AMRIT LAL ASHRAFPUR KICHHAUCHHA AMBEDKAR NAGAR DISTRIBUTR JAISWAL BHARAT GAS

BHARATGAS CONNECTION AT CONSUMER NO WAS[protected] DISTRIBUTOR CODE WAS- 179228(DOMESTIC GAS SERVICE)

KINDLY ARRANGE TO RECONNECT & DO THE NEEDFUL.
Chat conversation end
Type a message... jaiswal bharatagas gramin vitrak sap code 179228 ashrafpur kichhauchha ambedkar nagar pic 224155 thana .baskhari .thaseel tanda ....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — reg refill booking

 nistala gopalakrishna on May 30, 2018
I have booked a refill on 27/05/2018 at 2 pm. Opted for on line payment and proceeded to pay the money. Unfortunately while making paymet through net banking the otp sent by bank was not visible in my mobile phone forquite some time as a result the payment could not be completed.. My refill delivery is pending. I am unable to re book again since system is not allowing to do so. On the other hand the bill is not getting generated at distributor end. The issue needs to be resolved urgently....
Complaint comments  Read comments [2]Complaint category Business & Finances

Bharat Petroleum [BPCL] — deposit amount refund forgery by distributor id 185904

 satmu022 on May 30, 2018
We transferred the domestic lpg gas connection, consumer number 72544230 on date 14 may 2018 from distrubutor adharvaah bharatgas gramin vitrak, distributor id 185904, for refund instead of giving cash they gave post dated cheque no 188154 (See attachment) dated 28-may-2018 (Post dated cheque two weeks time after transfer), now that post dated cheque also returned (As attachment) with penality of rs 177 to consumer, take serious action againt the distributor and give the refund and penality. Irrespective of giving a two weeks postdated cheque, it got return also saying overdraft account exeeded...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — scam artist at the wagholi, pune bp petrol pump

 deepakb_cmplt on May 29, 2018
Respected Sir,
I had gone to BP Petrol Pump Wagholi, Pune for filling petrol in my car. After filling full tank (Rs. 2780), my card was not swiping correctly in one of the machines. Since I had no cash, the attendant told me to transfer the money to his paytm using my credit card which I did. Then, he said the money was not deposited and used another card reader to take anotehr Rs. 2780 from my credit card.

I have complained to the station manager numerous times and he keeps saying the person is in ICU. I also got his number from the paytm support team but the attendant is...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — having fraud business with customers

 Somnath Acharya on May 29, 2018
Sir,
Kindly see the photos and do the needful. I still not get gas cylinder and my money back. I strongly complain against forgery of abhishek ranjan, senior officer and sankar paul, proprietor of subha gas enterprise, bharat gas. I am deeply surprised that they are supported by bharat gas officials. Plz see the screenshots, and you will realize the rest....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — not giving subsidy & not updating my bank details only misbehaving

 Avhishek Agarwal on May 29, 2018
Hiii this is avhishek agarwal, residing at "birati enclave" flat no. 6, north nilachal, north extension, birati - 700051. My mobile number is [protected]. I have a gas connection with "ashadeep - distributor of bharat gas" office at 852, m. B. Road, birati, kolkata - 700051 landline number[protected]/0606. My consumer number is 77301071. The first two months i received my lpg subsidy in my bank account after that from last 4 months i didn't received a single penny of my lpg subsidy in my bank account. Everytime when i visited at ashadeep at that time they said that a we don't know anything...
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — petrol guns not working

 Arun290208 on May 26, 2018
I raised so many complaints against not working of 8 guns. The bunk person already informed to sales manager since no action was taken by sales manager to rectify the problem. I want it to be rectify immediately. And action to be taken against sales manager who is not fit for that posting. Sreeram agency madipakkam chennai-91 (Kaiveli). Please do needful at the earliest....
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — not delivering on time

 Vikash1982 on May 26, 2018
Dear sir,

I am a consumer of bharat gas megacity new town kolkata wb 700157. I am facing patahtic service, not getting refill on time after booking after multiple followup they said if you have required then come to agency will see if available. Every time they give the different reason for delaying in delivery. You can see my booking history.

Consumer no 70304941
Consumer name manisha prasad

Request you to pls intervane on the same.

Regards
Vikash sinha
M:[protected]...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — diesel filled in my petrol car

 Rajasundaram Mathavan on May 25, 2018
On 25th may at 10:30 am, i went to bharat petroleum dealer, tafcofed petrol bulk in kazhipattur village, located in old mahabalipuram road, chennai for filling petrol for my wagon r car (Vehicle no: tn 14 j 2397). Petrol boy in the outlet, even after confirming that he has to fill petrol for the mentioned amount, he filled diesel instead of petrol and once after moving the vehicle, he realized that he filled diesel instead of petrol and requested me to stop my vehicle.

By mixing diesel with my petrol vehicle, tafcofed made a huge blender and they are responsible for pushing my vehicle...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — bharat gas _ requesting for deactivate my opt out of subsidy

 tahir46 on May 25, 2018
Sir, my name is mehadi hussain ansari, i have made a mistake, i select opt out of subsidy by mistake please i regret you to cancel my requiest. My detail about connectionis mentioned below.
Consumer no: 85676491
Contact no: [protected]
Consumer name: mehadi hussain ansari
Distributor code : 112270
Distributor name: c. T parikh agencies, palghar

Looking forward a positive reply....
Complaint comments  Read comments Complaint category Employees

Bharat Petroleum [BPCL] — deactivated give up subsidy

 kcnaiya1985 on May 22, 2018
Bharat gas — deactivate my giveup subsidy.
I am krishna chandra naiya from dakshin ramdhari, baruipur 24 pargana south (W. B) as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy february 2015. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Please inform further what can i do to cancel the give up subsidy. Consumer name : krishna...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — aadya gas agencies employee misbehave with me

 नितेश कोंडविलकर (भाऊ) on May 22, 2018
When i am asking for subsidy, your agency employee misbehave with me.
When i asked m query your agency aadya bharat gas service executive said to me, "bich bich me chhapad chhapad mat kro".

Is this your hospitality?
Is the way of your iinteract with consumer.

Please find attachment.

If u ignored this complaint then am make complaint against you in consumer court.

Thanks....
Complaint comments  Read comments Complaint category Gas Stations

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