Bharat Petroleum [BPCL] Customer Care
Bharat Petroleum Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
3734
COMPLAINTS

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp. Ltd.

FacebookLinkedInYoutube
Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344
[Helpline]
up
187
down
73


Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...

Customer satisfaction rating
1%
Complaints
3734
Pending
36
Resolved
53
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bharat Petroleum [BPCL] related photos (213)

Complaints with pictures are more trusted and informative    View all

Bharat Petroleum [BPCL] Customer Care related pictures (213)

Bharat Petroleum [BPCL] Complaints & Reviews

Sort by:

Bharat Petroleum [BPCL] — Subsidy amount is not getting in our bank ac

 123satish on Feb 22, 2017
Bharat Petroleum [BPCL] — Subsidy amount is not getting in our bank AC
Am amit@04 on sep 21, 2016
Dear Sir
This is not bring to kind notice that we have taken our gas no. in sep 16, Since then we are not getting subsidy amt on our bank all details have been given/provide/uploaded to all concerns still this problem.
Details: G.SATISH
Mobile No:9849532726
BPCL Consumer No:22272
Addhaar Card:977965451337
Telangana GRAMEENA BANK AC NO:790228455006 and IFSC code. SBHY0RRDCGB
Pls look into the matter......
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Delay in gas cylinder delivery

 S. Charles Manickavasagam on Feb 22, 2017
I have bpcl gas connect consumer no.8704,
Distributor name is maharaja bharat gas agency, tirunelveli, tamil nadu 627002

After 10 days of time they are not delivering my gas cylinder, demanding for delivery charges against regulations.

The delivery person always demands for some money, but the distributor said that no need to pay any money like that.

Still the problem is not resolve even after so many complaints with Bharat Gas Agency headquarters by booking online complaint and toll free consumer care phone number....
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — Non delivery of cylinder at home

 amitbura on Feb 22, 2017
Myself amit laxmipati bura holding a consumer no 41999089. With great regret i need to inform that i havent for a single time as per the booking norms. Everytime we have to personally visit the dealer location & get the same delivered that too takes time.
When everything today is going online why the hell i should suffer when i am paying for what is being served.
Is this the quality of service you are carrying out.

Request immediate intervention rather closure failing which i will have no other option than escalating it to the concern petroleum minister of india.
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Very very delay on delevery of gas cylinder every time

 chhote prasad on Feb 21, 2017
Dear sir,
I am the consumer of BPCL agency I want to say that I will book my gas cylinder 29/01/2017 but my cylinder is not delevered. I will receive my cylinder only 5 times and all times my cylinder was delevered very very delay. and this happens again and again with me. please do something about my problam. If my problam was solved then I will be very thankful to you.
consumer no.-74665347
consumer's name-Rina kumari w/o chhote prasad
address-Tekari Road, Gaya
Distribubutor's name-gaya bharat gas
pin code-823001...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Over charged during refill delivery

 prasadjavrat on Feb 21, 2017
Name - prasad narayan javrat
Consumer no - 59946108
Address - swami chaya apartment, brahman ali, roha raigad.

Dear sir/ madam,

We have been overcharged every time a delivery boy delivers refill cylinder.

Its unfair to take 680/ rs instead of 661/

If it happens next time i will take receipt of same amount and approach to consumer court....
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — Nonreceipt of subsidy amount for cmno 434638 dt. 8/2/2017

 mvenancius on Feb 21, 2017
Dear Sir,

This is for your kind information that on 8/2/2017 I got my gas refill delivered. On 11/2/2017, I received a SMS from VM-BPCLMS mentioning that an amount of 204.20 is transferred to my bank ac by BPCL under DBTL scheme for LPG cylinder delivered by cash memo 434638 of 8/2/2017, but to my surprise, the said amount is not reflecting in my bank account. When I contacted the bank, I was advised to contact BPCL. I have not received the subsidy amount. Kindly look into this and resolve the matter as early as possible. Thank you

M. Venancius...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Subsidy amount is not getting in our bank ac

 amit@04 on Feb 21, 2017
Dear sir
This is not bring to kind notice that we have taken our gas no.in april-16, since then we are not getting subsidy amt on our bank all details have been given/provide/uploaded to all concerns still this problem.
Details: nisha amit walmiki
Mobile no:9371145828
Bpcl consumer no:73667377
Addhaar card:536046372431
Bank of maharashtra ac no:68018941002
Pls look into the matter....
Complaint comments  Read comments Complaint category Products & Services

Bharat Petroleum [BPCL] — M/S Shakti gas agency stoped cylinder supply to me

 kishorrc on Feb 17, 2017
M/s Shakti gas agency insisting to inspect gas stove from them only, other wise they stop supply of gas to consumre. Same is happened with me. Is agent has authority to do so? Even they are not giving camomplaint book to consumer. Purposely they have appointed ladies staff Which is very flippant. Now I am without gas cylinder. BPCL shoud take disceplanery action against company. It is true Shri Narendra Modi alone can not improve india....
Complaint comments  Read comments [1]Complaint category Government Organizations

Bharat Petroleum [BPCL] — Sri Charan gas Agency not taking transfer documents and not giving cylinders

 gajendrapradhan on Feb 17, 2017
Hi, Last month I tranferred my Bharat gas connection (Consumer#39503815) from Bangalore to Visakhapatnam, Here I visited the nearby Bharat gas, Satya Sri Charan Gas Agency, Chinagantyada) 5 times every time they are giving different reasons even yesterday they confirmed to come today and when I went there they are saying regulatory is not avalable so we cann't give you. For your information I am a private employee for gas transfer only I have take 5 half-day leave which really frustrate me and my family. I have one kid and every day from last one month we are taking meal outside because of this...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Gas cylinder not delivered on time every time

 Mithun Karma on Feb 16, 2017
I have book gas cylinder on 8 Feb now more than one week but cylinder not delivered. It's very bad service we all time facing problem like that . my custom number is 59331410 ...
I give you office number you call there and ask what they reply 07282-232501, 09926568360. They always told come here and take cylinder we unable to deliver some time they deliver more than 15 days . it's not far but they always do that .. Please take any action......
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Not receive Subsidy in Account

 Sam Christian on Feb 16, 2017
Ve not receiving payment subsidy
in my bank account. Vallabh gas agency Halol. 389350
Customer number- 21543

Elizabeth s Christian...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Change of mobile num

 chetan211185 on Feb 16, 2017
Sir I chetan jalota I have a connection in bharat gas distributer prakash bharat gas sahibabad gzb up sir my mobile number is change and I have submitted mobile number change application form in distributer office but my mobile number is not change till now sir I am suffering from lots of problem due to LPG gas sir my new number is 7557419013 and my email id is chetanjalota21@gmail.com sir please change my mobile number as soon as possible...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Subsidies amt

 PIU ROY SINGHA on Feb 15, 2017
Bank a/c no 31015901533, con no 58214000, biplab kumar barman, ifsc code sbin0015951. After bank seedling complete, subsidies amt are not deposit in my a/c...
Complaint comments  Read comments Complaint category Business & Finances

Bharat Petroleum [BPCL] — Not receiving gas cylinder delivery after 20 days

 Pardeep Ramesh Kumar on Feb 14, 2017
I booked my gas cylinder on 26.01.2017, vide refill booking no. 99294, but i did not receiving delivery till date. i called many time on office no. 01662-278122, given on gas copy. but they did not pick up any phone call in whole day. gas delivery always delayed. very bad experience with them. I totally disappointed with this. please note it, and solve the problems...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Subsidy donfirmation not received

 likhita kadam on Feb 12, 2017
On 10 frbruary 2017, I booked LPG cylinder under subsidized connection. It has been more than 2 days, i haven't received any amount. The portal under Subsidy status showsSubsidy Confirmation not received from bank yet, even i have linked aadhar number in my bank account also.
Please note my connection is subsidised....
Complaint comments  Read comments Complaint category Banks

Bharat Petroleum [BPCL] — Complaint

 Danishms1 on Feb 12, 2017
महोदय,

मैं भारत गैस का एक ग्राहक हुँ, मेरा नाम दानीश है और मेरा LPG ID- 62367827, आधार 356744051451 व मोबाईल 7740996306 है |
मुझसे गलती से भारतगैस Mobile App में opt out subsidy पे क्लिक हो गया और मेरे बैंक अकाउंट में सब्सिडी आना बन्द हो गई है|
अत: आपसे निवेदन है की मेरे...
Complaint comments  Read comments Complaint category Banks

Bharat Petroleum [BPCL] — Non home delivery

 Murthy srinivas on Feb 10, 2017
My gas consumer number is 30388.Recently I have changed my house.To deliver to my new adress the distributor M/S.Harikrishna ent are demanding Rs.60 extra or I have to take delivery from their godown.please help...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Adress change

 MVD Manpower on Feb 9, 2017
Dear Sir,

I am a consumer of BHARAT GAS & having a GAS Connection since 2012 and connection No. 53650940 alloted the address is H.No. 117, Bagdola sec- 8 Dwarka New Delhi-110075 .

Recently i have change the my house and i went to the concerened ageny for change my address . The ageny address is SUPER CARE GAS AGENCY ( Bharat Petrolium Company ) G-1, palam Extn., sec-7 Dwark, New Delhi-110045.

I went the agency several times but they are not attend me properly and not taken my request regarding this, and they are misbeahved with me and threten.
Complaint comments  Read comments Complaint category Home & Garden

Bharat Petroleum [BPCL] — LPG home gas

 Ajay Teltia on Feb 8, 2017
Our booking no. 195586 & consumer no. 70835870 we have not received cylinder stills now....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Otp problem

 Ankush Chourasia on Feb 6, 2017
Hi, I have applied for a new connection on dated 25-01-2017 through Online(ebharat). I submitted online docs. I am not able to get the One Time Password in my registered mob num or my mail. I got the msg like OTP limit Exceeded. So kindly check my concern. Req Id: 33801367 Mob num: 7982051771...
Complaint comments  Read comments Complaint category Other

Recently Discussed

(1 minutes ago)
Mswipe Technologies
Fraud transaction
(2 minutes ago)
Airtel
DTH disconnection
(2 minutes ago)
Airtel Broadband
Broadband connection - Advocate threat calls
(3 minutes ago)
Onlineclues.com
Not helping me for return and refund of wrong items
(3 minutes ago)
Airtel
Tv id 3013043095

Featured Complaints

www.bdomains.com