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Bharat Petroleum [BPCL] Complaints & Reviews

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Last updated Apr 13, 2024
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Bharat Petroleum [BPCL] reviews & complaints(6068)

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Every time I raise a request for cylinder refill, I get the notification that the cylinder is delivered. But I never get the cylinder without making 4-5 follow-ups and complaints with BPCL. I have raised the complaint every time with BPCL, will be evident from the records. Only after raising the complaint I get the cylinder.

My distributors name is "Manav Enterprises, No 114, Shantha Residency, Bengaluru" - Pathetic service....
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I with my husband visited at BPCL petrol pump (Shree Radharani) situated at budge budge M G Road, Kolkata 700137 to refill the petrol on 13.04.2024 at 6.44 PM approx in the evening. Arter refilling we went for making online payment. At the desk there were 3 QR code for payment. They have not said that on which we have to make payment. We made the payment on the QR code which was kept on the desk. After making payment machine speaker also...
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bnand1967
Apr 8, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in refill supply of domestic gas cylinder

Address:GREENFIELD COLONY, FARIDABAD, HARYANA

Good Morning

Sir, I booked my domestic gas cylinder on dated 26/03/2024 Vide my booking reference no 113043. And I have waited for more than 2 weeks and we have not received my gas cylinder till now. While trying to reach out to the Gas Agency, they have been turning me around. I tried to contact the owner of the Gas Agency in Greenfields and I was provided 2 numbers vis a vis for Mr. Yadav and some other person. They informed...
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Praveenwalia59
Mar 29, 2024
Mar 29, 2024
This thread was updated on Mar 29, 2024
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COMPLAINT AGAINST DM & SONS petrol pump

Address:[email protected]

Sir I have filled petrol on 28 Mar 24 at 0645 hrs from D. M & Sons Petrol Bunk
Old Airport Road; Kodihall in my NTORQ @ Rs 99.88 for 5.38 ltrs wherein the tank capacity is 5.8 ltr. The gentleman kept on half pressed the nozzle in place of auto cut system.
I told him not to do so but he kept on doing so. I have made payment through my credit card. The details are as under
Rs.533.36 spent on your SBI Credit Card ending...
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D
Dicksgas
Mar 16, 2024
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Overweight empty gas cylinder

The empty cylinder weighed 16.8 kg against 14.1 kg painted on it ....
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A
Feb 15, 2024
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Bpcl

Address:Gajanan colony thathwade 411033 sr 25/1

The service is not good. The car does not come for 2 days. The customer has to go to the office location. The service is very dirty...
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abhijitganguly
from Mumbai, Maharashtra
Feb 7, 2024
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Unable to use my Petro Card Petro Card CU2000261519 - CA0028547172

Address:Dr Abhijit Gangopadhyay

I am a holder of Petrocard - BPCL issued in my name as A.Gangopadhyay. I was away from my home in Navi Mumbai for two years. After my return, the Petrocard is not accepted at the petrol station of BPCL. I have a balance amount deposited against my Petrocard. Please help me activate so that it can be used. Regards, E-mail ID - [protected]@gmail.com
Dr Abhijit Gangopadhyay Mobile - [protected] / [protected]...
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tarsemgarg_gmshomes
from zirakpur, Punjab
Feb 6, 2024
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Fraud transaction refund

DEAR SIR,

A Fraudster has made a transaction of Rs. 30371.91/- through razorpay portal from my credit card ending no 9077 on dated 24.01.2024 to your company. There may ne any of your employee involved in this fraud with the fraudster Please refund this amount to the original payment method. I have also made the cyber crime complaint against this regard. Please refund the amouint as soon as possible. If you have any query...
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A BPCL PETROL PUMP NAMED OM LALITA PETROLEUM IN MUMBAI (BORIVALI WEST) NEAR LINK ROAD ARE TRYING TO FOOL CUSTOMERS WITH THEIR JUMP START PETROL MACHINES.

If the machines are calibrated by Gov of India respective petroleum authority then meter should ideally start from 0 and so on, but this petrol pump machines start from 0-4, 0-6, 0-7 sometimes.
The petrol pump workers who fill the petrol are telling customers that...
+3 videos
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Victor Sam Mathews
Jan 30, 2024
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Refund of payment

Address:Victor Sam Mathews, Kidangethu, Thiruvanchoor Kottayam Kerala 686019

Amount of Rs 910.0 against Bank ref no. 873948 is refunded on 26/01/2024. You may check the details under payment history section of Hello BPCL.
BPCL

Above is the SMS message I received from BPCL through SMS. No amount been credited to my account and the distributor is asking for their payment from me. Distributor: Arun gas Kottayam
Hence please update me on this urgently.

email [protected]@gmail.combr...
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rajing2402
from Chennai, Tamil Nadu
Jan 28, 2024
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Unethical behaviour for not tipping during air refill in tyre.

Address:No. 3, Indira Nagar, Agaram Main Road, Chennai - 73

On January 27, 2024, around 3:30 p.m., I went to refill air in my electric vehicle at Bharat Petroleum. The staff filled the air according to my tyre pressure preference. When I was about to leave, he demanded money in a rude manner. I asked him whether the air pump was free or not. He replied that he could not do it for free for all the people coming here to refill. If you want to have it for free, then go to a puncture shop and refill the...
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I have registered for connection. My request I'd 88277425. I paid online an amount of Rs 5017. Amount deducted from my account. My status on one page showing payment failed. When I retry it says pending payment request against your kyc waitlist I'da...
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Pravat0224
Jan 27, 2024
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Petrol pump sales executive misbehave very badly

Address:At-giringaput , po-mendhasal , dist-khorda

Helo
Sir/mam
I am mr.pravat ku sahoo. May 26 january 9.40pm se 10.10pm ke bich mendhasal gurudev petrol pump ko petrol bhar ne gaya tha.. lekin wo petrol pump may petrol rehekar v wo mujhe mana kardie.. aap cc camera se v chek kar sakte hain....
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dp5469
from Delhi, Delhi
Jan 14, 2024
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Cylinder not deliver

Address:Raghav Bharat Gas Agency Dadri

Dear Sir/Mam,
I am facing problem of gas cylinder delivery since last six months. I have complaint many times but there is no result. There is no response after many of follow ups on daily basis. My current booking Date is 06.01.2024 after 8 days there is no delivery of cylinder & no any response from Raghav Bharat Gas Agency Dadri. Kindly give us right suggestion & provide us solution . Regards Dhanajay Pandey Consumer No. 33011511...
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Chavananil
from Kalyan, Maharashtra
Jan 14, 2024
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Delivery boy asking extra money for gas cylinder delivery

Consumer Number:[protected]
DGCC No:- 640696

Matoshree Gas Agency is my dealer.

Today 14/01/2023 received Gas Cylinder Delivery and delivery boy asking extra money for delivering.
After refusing the money he started unwanted fuss....
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Raji@001
from Chennai, Tamil Nadu
Jan 9, 2024
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Toilets facility not available locked

Address:Kodungaiyur siddco main road chennai ( 600051)

Hello sir
Swamy agency petrol Bunk
Bpcl
Dealers code is, 143522
Chennai 6000118
Complaints
Any time locked only toilets facility
Pls takes the immediately to action to the petrol Bunk owner sir pls pls pls sir 🙏...
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Vijaykumar Laxman Vastava
Jan 5, 2024
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Not Receiving Phone Call and No Help available

Address:Shreenath Tower CHS LTD, A/705, 7th Floor, Barave Road, Godrej Hill , Kalyan

I am from Kalyan, Distinct-Thane, Maharashtra
My distributor name is Vijaykrishna Gas Service located at Kalyan West
Distributor Code ; 112306
When i call on number given by them they never respond. Given numbers are 2208262, 2205577, 2202596, [protected], [protected]

I want to book my cylinder online, till time i always book online but now it show your number is not register with us and when i register new...
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Subhabandhan
Dec 27, 2023
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Connection name change request

Address:Sandapara,Belpahari, Jhargram,721501,West Bengal

Dear Sir/Madam,
I Subhankar Dey consumer of bharat gas.Consumer id[protected].I want to change my connection to my father's name but my account status is showing block due to multiple connection in my aadhaar in my BPCL app.In this situations i unable to book bharat gas cylinder for my family.Kindly unblock this account urgently & change the connection to my father's name.

Thanks & regards,
Subhankar Dey
[protected]...
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Address:Bharat petroleum CoCo pump Chindamani Madurai Ring road Madurai Thoothukudi Hwy Chindamani Tamilnadu 625009
Website:No one working here has come and there is no proper response, then even though this bungalow has water, it will not be given.

When I asked if there is an alternative, I said no, why can I check, when I asked why I can't check, there was no correct response....
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Nakul Swarnkar
from Pune, Maharashtra
Dec 7, 2023
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While making payment for new connection getting maximum OTP limit exceeded

I have applied for new Bharat gas connection. This is the request I'd : 86030224

However, My upload documents are processed successfully but while making a online payment, it doesn't allow and gives me an error with maximum OTP limit exceeded.

Due to this issue I am not able to make payment.

Request you to please check this on priority basis and let me know....
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