Bharat Petroleum [BPCL] Customer Care
Bharat Petroleum Corp. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
3859
COMPLAINTS

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp. Ltd.

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Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344  [Helpline]
up
399
down
165
up
190
down
105

Phone:
Phone:
up
130
down
72

Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...

Customer satisfaction rating
2%
Complaints
3859
Pending
0
Resolved
83
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bharat Petroleum [BPCL] related photos (284)

Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] — about aadhar updation in bharat gas petroleum

 Bipin506 on Oct 21, 2018
Sir,
I Sarveshkumar Agarwal updated my ADHAR in bank on 2nd Oct-10. But still my subsidy is not coming to account by saying that my Adhar is inactive since last month. After biometric updation Still they saying go to bank & update ur Adhar.
Please do something in that. Regarding this I complaint to Bharat gas but still they are saying go to bank and update your Aadhar.I am tired of this now, please help me...
Complaint comments  Read comments Complaint category Products & Services

Bharat Petroleum [BPCL] — subsidy not received

 Satish Sachdev on Oct 20, 2018
Iam a BPCL cooking gas customer having consumer no 7493. Our dealer is Aashirvad gas service Panchkula.Subsidy not recd videLPG cylinder supplied vide cash memo no 85520due to Aadhar deactivation in d bank. Now I got the Aadhar linked to my Panjal National Bank A/c no [protected].Hence, I request you to transfer subsidy amount of RSVP 398.51 to my bank A/c mentioned above n oblige....
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — subsidy amount not return bank account [Resolved]

 Shubham Kumavat on Oct 20, 2018
My LPG subside amount not return my bank account.its is my mistake LPG subside opted out my self and this problem face near about 6 month and comunication bharat gas agency but this agency not solved my problem...please solved my problem...

My Name- Tara Chandra Pal
Agency Name- M/S Narayan Bharat Gas Jharsuguda, orissa
My Consumer Number[protected]
My Register Mobile no-[protected]...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — for deactivate the opt out subsidy

 NAND kishornand625 on Oct 18, 2018
I complaint to bharat gas through online complaint no.3447797 regarding reverse from none subsidy in lpg to subsidy category. I have opted out of subsidy by mistake through online when i was trying to know about subsidy. Click the wrong option by mistake, but now i want to get subsidy. Please look into the matter and resolve my issue.
Name-naval saw
My consumer no.[protected]
Cons. Mob. No.-[protected]
Distributor name - sri sai bharat gas gramin vitrak, teus, barbigha (Sheikhpura), mob. No.- [protected] pin-811101...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — I am complaining about your service.

 Anjalimp on Oct 17, 2018
I am writing this complaint against your refill cylinder delivery service.

I am send a request for refill a cylinder on 16 - Oct -2018 in morning 8:45 AM and I am paid also but till date 17-Oct -2018 I am not getting cylinder.

I called so many time Bharat Gas Agency on Number[protected] and she told me don't worry today itself your cylinder will delivered but I am not getting, Now suggest me what should I do because tomorrow 18-Oct-2018 on holiday....
Complaint comments  Read comments [1]Complaint category Other

Bharat Petroleum [BPCL] — mechanic extorting money

 Vaijesh Shinde on Oct 17, 2018
Consumer no. 62271
Mechanic extorting money on behalf of changing valves of 3 months new bajaj cook top,
Concluding it as faulty.
We repeatedly inform mr. Gotra pratap (Mechanic) that it's a new cook top, please check for any other fault, but he was very sure to loot money from us 650₹.
So i decided to repair it with warranty private showroom mechanic. Which was simply done with just cleaning a line.
Today i visited shri sairam gas agency kamothe bharat gas office, where he arrogantly reply that, we do only this, and not ready to accept his mistake. I have paid...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — gas subsidy is not getting credited

 dileeponline.in on Oct 16, 2018
Hi Team, From 6 billings, my Gas Subsidy credit is failing. I approached Gas dealer, they are saying the ADHAAR is already mapped, reach out bank. Bank people also telling, ADHAAR is already linked to account. Eventually I am not getting credited with. Please look in to this concern and help me in getting the benefit. thanks,...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — sir i have made a mistake, i select opt out of subsidy by mistake please

 Ravi017 on Oct 16, 2018
Sir, my name is ravi kumar, i have made a mistake, i select opt out of subsidy by mistake please i regret you to cancel my request. My detail about connection is mentioned below:
Consumer no : 87861983
Consumer name : ravi kumar
Aadhaar number :[protected]
Distributor code : 135063
Distributor name : sitaram bharat gas gohad pin code 477116

Ravi kumar
Gram-bhyani gohad
Pin code 477116
Mo. No.[protected]...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — subsidy not credited in bank account

 Swapnil Borkhade on Oct 16, 2018
Hello sir my father name is janardhan borkhade i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : allahabad bank, account number : [protected], branch:- hingna road, nagpur maharashtra
Adhaar number :[protected]. So please update my account in npci. Thank u sir...
Complaint comments  Read comments Complaint category Banks

Bharat Petroleum [BPCL] — gas cylinder not delivered at home but status marked as delivered and subsidy transferred

 malhotraraghav87 on Oct 16, 2018
Hi Sir

I requested a bharatgas refill cylinder(with Agency:Rashmi Bharatgas, K R Puram bangalore) with booking reference number:39580 .

The cylinder is not delivered to me but I received the message that its delivered and the subsidy also transferred to my account.

These people are doing blackmarketing of cylinders like this. I called the toll free helpline number [protected] but they did not register my complaint and asked me to call my Agency. I have called my agency number many times but they do not pick up the call. Please take action and ensure...
Complaint comments  Read comments Complaint category Food

Bharat Petroleum [BPCL] — not getting the lpg subsidy after account change

 Mohini S Giridhar on Oct 16, 2018
Sir,
I was getting my lpg gas subsidy in one of my sbi account. But due to some reasons i had to close that account. And the new account to which i wanted the subsidy has been updated with bharat petroleum. But now i am not getting the subsidy to my new account for about 8 months. And the subsidy for about 8 months is pending.
Please provide me with the necessary instructions to solve the problem....
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — bharat gas lpg subsidy not getting

 modichetan89 on Oct 15, 2018
Bharat gas distributor saying since my aadhar is not active in bank, i am not getting subsidy. I checked with bank and they are saying aadhar and LPG both are linked. Also on bharat petroleum site it is showing all LPG and aadhar details are updated.

How will i get subsidy. I didn't got the subsidy for last two cylinders of order no # 146988 and #146989.

Consumer Number: 72940949
Mobile Number: [protected]
KYC Status: KYC Verified
Aadhar:[protected]
Bank: State Bank of India
Ac No - [protected]
Distributor Name: ARIHANT...
Complaint comments  Read comments [1]Complaint category Other

Bharat Petroleum [BPCL] — my connection is not reopened

 Indra Kanth on Oct 15, 2018
Sir
I'm not complaining against bringing systemic improvement.
I'm from ews category. Due to adhar card my delivery of cooking glass stopped. I had applied for aadhar in very beginning. But it was not delivered to my address. Whenever i went to inquiry regarding my application i was told i can't make others.
Later on i didn't said about my old aadhar then i was issued new one.
I went with all my demanding documents by bharatgas, sap code:115346, kitchen flame, cycle market, mangol puri, delhi -110083.
Receipt 5217 for open got on 17/08/2018.
Consumer no....
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — opt out subsidy not receiving money

 Vijay Stylish on Oct 15, 2018
Respected sir,
Please informe that, i am guttikonda nagamani and consumer of bharatgas. My consumer no 93275875 and my register mobile no.[protected] my lpg subside not return my bank account. Its my mistake opted out my subside. Please sir regularly return my subside my bank account.

Kindly do my request

Thanks
Guttikonda nagamani...
Complaint comments  Read comments [1]Complaint category Other

Bharat Petroleum [BPCL] — whether you paying salary to cylinder delivery boy or not

 Ezhumalai on Oct 14, 2018
Hi team,

I don't know whether you paying salary or not for cylinder delivery boys. Because they are compulsory asking minimum ₹70 to ₹100. One day a cylinder delivery boy minimum earning ₹700 to ₹1000 withoutbsalary, minimum 10 cylinder delivered. Kindly take action or please admit me too cylinder delivery boy. I am interested in this job.
Corruption occurred day by day. Kindly take corrective action. It's like worst behaviour, all bad names comes your company only not that person

Thanks...
Complaint comments  Read comments Complaint category Business & Finances

Bharat Petroleum [BPCL] — subject - i am complaining about to cancelled option out subsidy.

 Sudheer Chauhan on Oct 14, 2018
I am done option out subsidy by mistake through mobile app. But i want to cancelled option out subsidy. Please cancel the option out subsidy for customer number[protected] and distributor code-185868 and distributor name - sukanya bharat gas agency deoria -274001. Please help soon and cancel option out subsidy for customer number[protected].
Distributor code - 185868, district - deoria-274001, up...
Complaint comments  Read comments [2]Complaint category Gas Stations

Bharat Petroleum [BPCL] — subsidy transfer failed because aadhaar number in not active

 pradeep dubal on Oct 14, 2018
Hi sir,
My name is pradeep m. Dubal. I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : punjab & sind bank, account number : [protected], ifsc code : psib0000569, adhaar number :[protected].
My consumer number : 301021, sunil gas service. So please update my account in npci.

Thank you sir....
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Gas — deactivate bharatgas opt-out subsidy

 S v raveendra on Oct 14, 2018
I am seepani venkata raveendra a consumer of bharatgas. By mystake i am worngly clicked opt out subsidy.
I am not getting any subsidy then.
I kindly request you to deactivate opt out of subsidy.
I want to availsubsidy cylinders. So please deactivate from out of subsidy.

Consumer name: seepani venkata raveendra
Consumer no: 73872129
Contact no: [protected]
Email: reveendrar@gmail.com
Consumer type: domestic
Distributer: sri sujatha gas company adduroad, s rayavarm mdl...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — I can't give up subsidy

 Fazalehaquerizavi Rizavi on Oct 13, 2018
By mistake ok opt out subsidy service plz cancel this service
I request to you i cant give up subsidy
Thank you
My consumer id.68750927
Regester mob no. [protected]
Fazalehaquerizavi@gmail.com
Plz reply
By mistake in bharat gas mobile app press opt out subsidy submit button on ny small brother and i loss the subsidy
Plz restart subsidy immediatly...
Complaint comments  Read comments [1]Complaint category Job & Career

Bharat Petroleum [BPCL] — request to deactivate give up subsidy.

 Durgesh Raut on Oct 13, 2018
I am miss pushpa d raut from bargaon tq - warun dist - amravati (M h) as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy 13- oct 2018. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer name : pushpa d raut consumer no. 90730714 card sr no[protected] contact no. [protected]...
Complaint comments  Read comments Complaint category Gas Stations

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