Bharat Petroleum [BPCL] Customer Care
Bharat Petroleum Corp. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
3967
COMPLAINTS

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp. Ltd.

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Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344
[Helpline]
up
260
down
108


Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...

Customer satisfaction rating
2%
Complaints
3967
Pending
0
Resolved
63
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bharat Petroleum [BPCL] related photos (226)

Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] — leakage of gas

 ms8june on Jul 22, 2017
Leakage of gas
My bharat gas consumer no. 72123319. Name of distributor: dhruv lpg distributors e-38, nr. Police stn new ashok nagar, mayur vihar ph-1 delhi - east 110096.
My regulator is not functioning and therefore whenever regulator is switched on, leaking of gas is taking place.
Please solve.

Manoj chauhan
D 301 gali no 14,
New ashok nagar
Delhi
9811094935...
Complaint comments  Read comments Complaint category Appliances

Bharat Petroleum [BPCL] — non-receipt of subsidy from bharat gas bpcl

 Arun Khadilkar on Jul 21, 2017
This is to inform you once again that i have not received the subsidy of bharat gas. The details are as under -
1) order no.236825 dt.12.02.2017 and cylinder delivered on 14.02.2017. Consumer no.14328, dgcc no.10522831.
2) order no., 45582, dt.10.06.2017 and cylinder delivered on 13.06.2017. Consumer no.14328, dgcc no.10522831.
It is also pointed out that the aadhar card is also linked with the bank since many years, but still i am getting the subsidy of the gas.
You are once again requested to release the subsidy immediately....
Complaint comments  Read comments Complaint category Banks

Bharat Petroleum [BPCL] — deactivate give up subsidy

 Sunil Adake on Jul 20, 2017
I am sunil kumar adake from maharashtra as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. Pls inform further what can i do to cancel the give up subsidy. Consumer name -23936, aadhar no. 7476 1239 9794, contact no. 9860005517, e mail - sk_a01@yahoo.com. Consumer type: domestic, distributor: kulkarni gas, palus, dist - sangli, state - maharashtra. Pin : 416310....
Complaint comments  Read comments Complaint category Employees

Bharat Petroleum [BPCL] — service charges of mechanic incase of gas leakage complaint and so are parts price

 Rupal Gala on Jul 19, 2017
I want to know what is the mechanics service charge called from the bharat gas incase of a gas leakage complaint.. I had called for a mechanic and he has charged me 200 /-for a 3 stove burner gas service... He replaced some back valve of hose from where was the leakage.. He charged me 250/-extra for that replaced part... When i enquired in market the same part was available for 60/- only.. He just randomly removed a part from his bag and fixed it... N told me the cost is 250/-... No mrp of the part was mentioned anywhere it was not packed and no information about the cost of valve is printed on...
Complaint comments  Read comments Complaint category Products & Services

Bharat Petroleum [BPCL] — delay of more than a month in receiving refill

 Tbanerjee4 on Jul 19, 2017
Everytime we book a cylinder we are told by the agency that there is supply shortage. It takes more than a month for the cylinder to come. Agency says problem is only for their agency. Kolkata bharat bhawan no. Goes unanswered. Starngely on contacting national helpline, they say that the booking i'd via sms is updated with status that payment not received!!...
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — lost my petro card, requesting for duplicate

 bharat2801 on Jul 18, 2017
Hello sir/madam,

I will use my petro card regularly filling petrol in bharat petrol pumps and that will be always in my car, unfortunately lost that one surprisingly. I have lost my petro card bearing no: cu0100884292. Requesting to issue me duplicate card at an early date other wise i will lost my all petro bonus points. My user id: bharat2801

Thanking you
Bharadwaja...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — non-receipt of gas subsidy of bharat gas cylinder of bpcl

 Arun Khadilkar on Jul 17, 2017
This is to inform you once again (I. E. More than 15 times) that i have not yet received gas subsidy. The details are as under -
1) order no.236825, dt.12.02.2017 and cylinder delivered on 14.2.2017, cm no.289463, consumer no.14328, dgcc no.10522831
2) order no.45582 dt.10.06.2017 and cylinder on 13.06.2017, cm no.59070, consumer no.14328, dgcc no.10522831.
In spite of several complaints, i have not received the gas subsidy of the above-mentined bookings.
You are requested to look into the matter and transfer the subsidy to my bank account immediately....
Complaint comments  Read comments [1]Complaint category Banks

Bharat Petroleum [BPCL] — bharat petroleum lpg subsidy

 GaneshKamat on Jul 17, 2017
Now days we have observed that consumer of bharat petroleum against lpg they are not receive time subsidy. Today morning i have dial to m/s j b jag & sons at alibag (02141221333) for my consumer no as 37988 lpg gas subsidy. Assign staff is told me that you have again require to submit adhar card copy, lpg book copy etc. I am very surprise for the same because more than 5 times we have given to them. Also they are given us acknowledment copy. Then why again require for the same? I have already given the same to state bank of india, alibag branch. They also link my adhar card. For same. Upto last...
Complaint comments  Read comments Complaint category Products & Services

Bharat Petroleum [BPCL] — I am not getting lpg subsidy though aadhar details is given to both icici bank and sai bharatgas services

 vikram bhosale on Jul 15, 2017
My consumer number is 83667790 and i am holding my gas account in sai bharat gas, chandan nagar-pune.
Other details is my i have linked my aadhar number to above gas agency and to my icici bank as well but still it is showing error that aadhar number is not shown in npci database. Myself has updated my aadhar details to my bank account.
Please look into this matter and resolve this asap. And make me eligible for getting lpg subsidy....
Complaint comments  Read comments Complaint category Banks

Bharat Petroleum [BPCL] — Otp usage limit exceeded contact administrator

 Jatin Vaghsiya on Jul 12, 2017
Hi, i have applied for a new connection on dated 5-07-2017 through online (Ebharat). I submitted docs at gas agency. I am not able to get the one time password in my registered mob number or my mail. I got the message like otp limit exceeded. So kindly check my concern. Req id: 39378117

Please help me out...
Complaint comments  Read comments Complaint category Government Organizations

Bharat Petroleum [BPCL] — Bpcl gas conception transferred but showing multiple connection.

 Ruddh Veer Lhawad on Jul 11, 2017
Dear sir,
I am aniruddha meena having consumer id 63892965.
I have been transferred my gas connection from sambalpur odisha to chennai but problem raise when i come to chennai and i have visited sri sathya sai gas service.
When they have put my tv no. And distributer code in system that showing kyc not submited or multiple connection.
But i don't have multiple connection.
I have visited bpcl distributor 4 time but no solution.
Please help me
Thanks and regards
Aniruddha meena
M. No. 9692019991
Tv no. 8009644596
Distributor...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — Gas Consumer No 65034921

 rbmyadav on Jul 10, 2017
आदरणीय, श्रीमानजी,
मै मुकेश यादव Gas Consumer नम्बर 65034921 LPG ID नंबर 10000000065034921, शिकायत दर्ज करवा रहा हू, पिछले 7-8 महीने से सब्सिडी का एक भी रुपया मेरे बैंक खाते में नहीं आया है, इसलिए श्री मान जी से निवेदन है कि जल्दी इस समस्या का समाधान करें, क्योंकि...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Non receipt of gas cylinder subsidy

 Prakash K A on Jul 10, 2017
Consumer no: 68736634, aadhar no: 521981854273,
Bank a/c no: 348502010007757 - union bank, opponakkara street, coimbatore, tamil nadu.
Bank account & aadhar linked with gas agency.
Till 16.05.16, subsidy amount received through the above bank. But after words the subsidy amount was sent to a different bank, where i am not having an account at present. For the past 5 cylinder's subsidy is pending for me.
I would like to have the subsidy amount to be sent to union bank account number mentioned above....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Misbehaving of route boys

 Pathan Noor Ahamed Khan on Jul 9, 2017
Respected sir, I S. Babu Sait, consumer no. 2705, Nirmala gas agency, kurnool city, land line number.08515-240667, I received my gas as on 06/07/2017, but the route boy used vulgar language and take Rs. 40/- excess amount and they told you have complaint any where, please take these types of boys for immediate action and action will be taken some time in agency also. I am awaiting your valuable reply as soon as possible. Thanking you sir/mam yours sincerely
S. Babu Sait
Cell; 9391230025...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — Not getting subsidy.

 prakash15662105w on Jul 8, 2017
Respected sir,


I m prakash dhondu gayakwad using bharat gas, consumer number is 73870896 for last 1 and half yr... But till now i did not get subsidies. As i complaint to agency fm where i drown they suggested to link adhar so linked even then i did not get.

In view of the above i would like to request u to deposit/return my balance subsidies.

Thanking u an anticipation...

Yours faithfully.
Prakash gayakwad...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — For subsidy issue

 sainathsamarth on Jul 6, 2017
I am shobha lohokare . I have not recived subsidy in my account . I am from mumbai . My gas agency name is anand gas service . Kurla west mumbai 400070. Consumer no 3960. My mob .no is 8652023914. I have already all prosses my saving ac at dena bank.i also submitted aadhar card in bank.i visit anand gas agency 5 times but they are not solve my problem.Please send my subsidy in my account .
Thanking you....
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — Delay in refill supply

 Nitest on Jul 6, 2017
I had booked gas 4 days ago but so far I have not received feedback.I got the message of the booking but delivery has not yet received the message.Does It Keep Your Bharat Gas Service.Until yesterday I did not get the cylinder, I will disconnect and will file a case against you.so please call my number and give you proper response
Kindly look this case...
Complaint comments  Read comments Complaint category Education

Bharat Petroleum [BPCL] — Gas refill

 satwant kour on Jul 5, 2017
My name is satwant kour my agency is excel gas service vashi my consumer no is ev4422 i had tried to book the gas from agency but they told to book on mobile no 9420456789 wherein i had been directed to contact agency my mobile no is 9820262698. It is happning since last so many years. The agency staff is harashing me i am a senior citizen. My mail id is jksatwantkour@gmail.com...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Asking delivery charge Rs.50 to Rs.100

 മനോജ് ജൂഡ് on Jul 3, 2017
My consumer number is 22869, Sreeraman nair K., Residing in Trivandrum, I am keeping gas connection with venus gas peroorkada, trivndrum. The delivery boy is asking 50-100 rupees as delivery charge for each cylinder. I complaint this to the Manager so many times. But there is no action has been taken yet....
Complaint comments  Read comments [1]Complaint category Other

Bharat Petroleum [BPCL] — Regarding delivery address

 rachana saini on Jul 2, 2017
Dear sir i have sifted my home at new location, though agency will remain same, i want to update new delivery address please do the needful as soon as possible
customer number-80346827
s v no- 4080696367...
Complaint comments  Read comments Complaint category Gas Stations

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