Bharat Petroleum [BPCL] Customer Care
Bharat Petroleum Corp. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
3910
COMPLAINTS

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp. Ltd.

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Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344
[Helpline]
up
249
down
101


Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...

Customer satisfaction rating
2%
Complaints
3910
Pending
36
Resolved
58
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bharat Petroleum [BPCL] related photos (222)

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Bharat Petroleum [BPCL] Customer Care related pictures (222)

Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] — Pathetic service & rough (bhaigiri) language with customers

 Anil godhade on May 24, 2017
Sir,
I mr. Anil J Godhade complaining in writing about Shree Balleshwar petroleum on pali khopoli road dist. Raigad, today 24/5/17 wednesday I was travelling towards khopoli I went to above said petrol pump for filling diesel in my vehicle mh 04 BQ 0304 I was treated very badly by their worker . I quit from there without filling diesel . This was the first time that I got treatment like this on BHARAT PETROLEUM, I fill regular diesel or petrol only from ur organization pls take care of ur customers.

yours faithfully

Anil Godhade
mob no. 9322884463...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Gas — I want to avail subsidy cylinders

 അജയകുമാർ പുരുഷോത്തമൻ on May 24, 2017
Respected sir
I am ajayakumarp a consumer of bharatgas. By my mistake i am wrongly clicked opt out of subsidy i am not getting any subsidy then. I kindly request you to deactivate opt out of subsidy i want to avail subsidy cylinders. So please deactivate from out of subsidy
Consumer name ajayakumar
Consumer no.43323981
Lpgid 9947560090
Consumer type. Domestic
Distributor code.187587 sree theertha pradayani bharatgas. Karthik building kannamangalam p. O. Chettikulagara alappuzha kerala pin 690106 phon 0479 2348195/ 0479 2348196...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Non-receipt of gas subsidy of bharat gas cylinder

 Arun Khadilkar on May 23, 2017
This is to inform you that previously I had made more than 10 complaints in this respect, but no action is taken. You are once again requested to look into the matter. The details are as under - Order No.236825, CM No.289463, Consumer No.14328, DGCC No.10522831, order dated 12.02.2017 and delivered on 14.02.2017. Till today, I have not received subsidy in this respect. My mobile No. 9930476519. Afterwards, I booked a cylinder on 09.04.2017, order No.6693, and delivered on 11.04.2017 and I received subsidy of this cylinder. But the subsidy of cylinder delivered on 14.02.2017 is not yet received....
Complaint comments  Read comments Complaint category Banks

Bharat Petroleum [BPCL] — Local lpg cylinder distributor do not supply cylinder on time

 nishantmech on May 22, 2017
Dear sir,

My self customer of lpg domestic cylinder in pimpri pune maharashtra, do not get cylinder on time even booking the cylinder twice time, our cylinder booking is back marketed to local hotel, we domestic user are suffer due to no availability of cylinder,
Request your audit to this distributor in pimpri goan name as sandesh gas agency....
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — Non-receipt of lpg subsidy from april 2017.

 Sasidharan D. Nair on May 22, 2017
Previously I was receiving the subsidy regularly in my A/c No. 000110310000027 with Bank of India, Mumbai Main Branch, Fort, Mumbai-23.
I have closed this account on 22nd March 2017. I am not receiving my subsidy amounts from April 2017. However, I am getting SMS that the subsidy amount is transferred to my bank account. I have not yet received my subsidy amounts of Rs.253.28 for April 2017 and Rs.159.22 for May 2017.

You are requested to transfer the above amounts to my Savings A/c No. 0249101134169 with Carara Bank, Dombivli (West) Branch, IFS Code No. CNRB0000249 and continue...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — Bharat gas deactivate my give up subsidy.

 nynyy on May 20, 2017
I am sandeep kumar maurya from uttar pradesh as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. Pls inform further what can i do to cancel the give up subsidy. Consumer name -82710967, aadhar no. 8740 1824 3152, contact no. 8090863383, e mail - sandipmaurya832@gmail.com...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Not receiving subsidy amount from june 2016

 Sanjayk9431 on May 20, 2017
Consumer number- VK 13617
Sir I'm not receiving my subsidiary amount from june 2016.Last subsidiary amount received in may 2016. Please take further action as soon as possible. I also complain on our tool free number but they only show sympathy and no any solution came.
Another issue, My Aadhar card number is not link with the our website, and our agency M. S GAS GHAR CHANDAUTI (Distribution code-117699) not showing any responsibility. So please take action to solve my problem as soon as possible....
Complaint comments  Read comments Complaint category Home & Garden

Bharat Petroleum [BPCL] — Connection transfer but not get connected

 Kabiraj Dayamoy on May 19, 2017
Dear sir,
I am Dayamoy Kabiraj consumer of BPCL. I would like to inform you and register my complaint. 31st march 2017 I transferred my connection from Delhi to west Bengal (Consumer number which was 34507522 Shyamji Enterprises). I submitted BPCL transfer letter submit in my local distributor (IOC) But still I haven't get a connection yet. Now I am facing a lot of problems without cooking gas. When they make a letter they mistake SV Number not correct that's why I couldn't get the connection. I called so many time to shyamji enterprise but they didn't pick the call and I send my brother...
Complaint comments  Read comments Complaint category Products & Services

Bharat Petroleum [BPCL] — Diesel adulteration

 Shashanksinghal on May 18, 2017
I got diesel filled in my car from ring road petrol pump at south ex, after driving few kilometeres I had a loud sound in my car, after taking it to my regular mechanic he checked its diesel filter in which quality of diesel was poor and had traces of dust visible. I have heard similar complaints from my friends and family lately. It's a rising cause, I request you to keep a check on your petrol pumps....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Money is deducted. Not refunded.

 surajsajan on May 18, 2017
Thank you for using State Bank Internet Banking. Your Transaction Ref No IGABIDGTF4 for Rs.700.15 on 18-May-17 10:40
I want the money refunded to my account.

Gas agency is telling we are helpless. There are so many people who did online payment in February, did not get the money back....
Complaint comments  Read comments Complaint category Banks

Bharat Petroleum [BPCL] — Petrol price in nashik

 Adwait Supriya Agashe on May 18, 2017
Today i found ur petrol pump vinod auto selling petrol at rs. 76.03 as against rs.73.97 in nashik city. I want to know what action ur going to take against this dealer. On 16 may petrol became cheap by rs.2.16/- however when i told his employee he said price is increased by rs. 2/- per liter last night. I showed current price to him on my smart phone. But he ignored it. So i am lodgeing the complaint....
Complaint comments  Read comments Complaint category Business & Finances

Bharat Petroleum [BPCL] — Don't receive any responses about complaint no-1905304

 Bijay Krishna Das on May 18, 2017
Dear sir what is position of my complain no 1905304 please contact to me responsible author...
Complaint comments  Read comments Complaint category Business & Finances

Bharat Petroleum [BPCL] — No action on complaint no 1906630

 karbaa on May 20, 2017
No action has been taken till now.
No any one call me to solve the problem.

My consumer no- 9457, Distributer name- Sainik Gas, code- 112364. Barracklore, W.B
My complain was that, my Aadhaar no 586949502946 has been linked with another consumer no 1769 erroneously by Distributer on last yr Jun 2017 and all the subsidy not been credited after that.
Despite my repited request no action has been taken for that.
Big question is, any responsibility are in this oil coy or not ? After all, will my complain be solve or not ?
Why spending huge money for...
Complaint comments  Read comments Complaint category Government Organizations

Bharat Petroleum [BPCL] — About new lpg gas connection

 ganesha kottary on May 17, 2017
1) with in how many days, a new connection should be provided by the dealer to the customer?
2)what are the conditions to give a new gas connection ?
3) what are the proedures/steps followed to give anew gas connection ?...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — LPG

 prativasaha on May 17, 2017
Sir,
I have booked a gas through auto booking system of bharat gas on 14.05 17 vide no. 9105. Today it is 17 of may but till date no gas delivered. I have contacted office but they have asked me to call delivery boy. But delivery boy is also asking me to call office. I have asked them why gas has not been delivered as challan has been generated but no answer received from them. I have repeatedly asking them to help me out as i have two small kids and burnt patient at home but they have misbehaved and cut the phone. They don't received phone also.

I request you to help me out...
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum — Petrol price

 Bhumit Pipalia on May 17, 2017
As Petrol prices are revised in bi-weekly, the last price revised was on 16th May, 2017. According to the revision, petrol price in Mumbai should be Rs. 74.53/liter. However, a Bharat Petrol Pump in On S.V.Road, Goregaon West is charging petrol at 76.92/liter.
After communicating with the Manager of the petrol pump, he told me that petrol price were revised again and the latest were effective from 17th May, 2017 mid-night. He also added that petrol price changes daily now. However as per the news, daily price change of petrol is not applicable in Mumbai.
When I told him this, than...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Petrol cheating at bharat petroleum fuel station, sardar patel rd, gandhi nagar, besant nagar, chennai, tamil nadu 600020 [Resolved]

 Saikiran Radhakrishnan on May 16, 2017
On Sunday 14th May 2017, I was about to fill petrol for 100 Rs. and asked whether card would work at Bharat Petroleum Fuel Station at Sardar Patel Rd, Gandhi Nagar, Besant Nagar, Chennai. They say they accept cards only 150 Rs. and above. So I filled petrol for 150 Rs. I was in a hurry, So I left the place. After leaving the place, I could notice in meter that the petrol filled is very less about Rs.100. They have cheated me of Rs.50...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Subsidy amt.340.48 for lpg. Failed, cash memo no. 123342.

 sikdarrajesh on May 16, 2017
Dear BPCL,

I have not received my gas subsidy in my SBI bank account -AC.No. 30692364228. Cylinder was delivered on 24/03/17 time 5:13:56 pm. Subsidy amount of Rs. 340.48 for LPG also transfer by you vide cash memo no. 123342 has failed, but due to some technical reason my adhaar card is delinked with my account number, so applied for new addhaar card and got the new addhaar no. also I linked with account number and with Arun gas agency Ravinagar branch Nagpur.Request you to resend my subsidy amount of Rs.340.48 for LPG in my bank account. Email ID: sikdar.rajesh@rediffmail.com
Complaint comments  Read comments Complaint category Car Service Centers

Bharat Petroleum [BPCL] — Management fraud

 Gokul Rao on May 15, 2017
Dear sir/ madam I am Chennai while traveling to Tirunelveli I am more than 5 years customer of BPCL regularly filling deisel & petrol TVS bunk located vannarapettai, Tirunelveli. Last time I filled deisel 4ltrs. But it shows low I asked that service boys they told me we don't know anything. I strongly told them I will compliant your management then finally they all accepted them fault and told me what they are doing fraudulent. All servants forcing to give daily Rs.200/- supervisor 2nos. Are there and manager also doing some Frau activities like testing petrol so manager also support supervisors.
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Complaining about fraudulent transaction

 connectrajiv on May 14, 2017
I purchased Petrol from Anand Filling Station Babba Kharak Sing Marg New Delhi 110001. on 14th may 2017 for RS. 1000. However​ my card was swiped for Rs 1500.00. In hurry I didn't see the charge slip and left Petrol pump. However I came to know at home when I saw the charge slip. I am particular about taking Petrol bill which is for RS.1000.00.

Please look into this matter seriously, since these pump boys must be fooling many in a day....
Complaint comments  Read comments [1]Complaint category Gas Stations

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