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Bharat Petroleum [BPCL] Complaints & Reviews

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Updated: Feb 3, 2025

Complaints 6075

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2101

Unresolved

3974

So far, so good. Bharat Petroleum [BPCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Petroleum [BPCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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delay in refill supply of domestic gas cylinder

Distributor added One more cylinder added without knowing customer

Refund amount not received till now

Amount debited from my account but not credited

Most useful reviews

DELIVERY BOY ASKING EXTRA MONEY

imposing 150 rs as mandatory inspection fee.

REPLACEMENT OF REGULATOR

bharat gas online payment failure

Featured stories

Fraud transaction refund

Fuel quantity fraud

Faulty cylinder, automatically getting drained but charged for reduced GAS!

Bharat Petroleum [BPCL] reviews & complaints(6075)

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Dear Sir,

I am writing to bring to your attention an issue regarding my recent LPG refill booking. I booked an LPG refill on January 29, 2025, with the booking reference number 150041. On January 31, 2025, I received a message from JX-BPCLIN stating that my Bharat Gas cylinder was delivered on the same day. However, I have not yet received the cylinder.

I kindly request you to check and confirm the actual status...

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Address: 267/2117, MOTILAL NAGAR NAGAR - 1, ROAD NUMBER - 7, GOREGAON WEST, MUMBAI - 400104

Gas leakage and pipe issue
consumer number - 23677

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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Address: BARGARCHUMUK

Dear Sir/Madam,

I am ( Con no.[protected] writing to bring to your attention an unfortunate incident that occurred today. The gas delivery boy behaved rudely toward my wife, Manira. Additionally, he did not offer the option for online payment and refused to wait for even a short time. As a result, he took the cylinder back without delivering it.

This kind of behavior is unacceptable, and I request that appropriate...

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Address: Hyderabad

I have applied for a new connection on dated 02-Jul-2024 through Online(ebharatgas). I submitted online docs and Verification is completed. But I am not able to do the payment. After entering req Id and birth day, getting the message like "maximum OTP limit Exceeded". So kindly check my concern. Req Id: 89876938 dated 02-Jul-2024...

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Hi, The same amount has been deducted multiple times .i.e i got my diesel refilled from Bharat Petroleum located on Shanti Path Road Delhi on 6th Apr'23 amount Rs 2330.12, the exact same amount got deducted again on 24th Apr'23 . another transaction of Rs 2688.6 was done in 14th Jun'23, this amount got deducted 4 times again on 3rd Jul'23, 11th Jul'23 & 20th Jul'23

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

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Every time I raise a request for cylinder refill, I get the notification that the cylinder is delivered. But I never get the cylinder without making 4-5 follow-ups and complaints with BPCL. I have raised the complaint every time with BPCL, will be evident from the records. Only after raising the complaint I get the cylinder.

My distributors name is "Manav Enterprises, No 114, Shantha Residency, Bengaluru" - Pathetic service....

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History:
I had BharatGas subscription and I submitted my request to close the account on March-2020, submitted all the accessories and got my deposit money back along with a document (I can't find this document after 4 years). And I left the country after that.

Incident:
I started recieving messages regarding the refill booking and being delivered. I got suspicious so I recollected my credentials and logged into...

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I with my husband visited at BPCL petrol pump (Shree Radharani) situated at budge budge M G Road, Kolkata 700137 to refill the petrol on 13.04.2024 at 6.44 PM approx in the evening. Arter refilling we went for making online payment. At the desk there were 3 QR code for payment. They have not said that on which we have to make payment. We made the payment on the QR code which was kept on the desk. After making payment machine speaker also...

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Address: GREENFIELD COLONY, FARIDABAD, HARYANA

Good Morning

Sir, I booked my domestic gas cylinder on dated 26/03/2024 Vide my booking reference no 113043. And I have waited for more than 2 weeks and we have not received my gas cylinder till now. While trying to reach out to the Gas Agency, they have been turning me around. I tried to contact the owner of the Gas Agency in Greenfields and I was provided 2 numbers vis a vis for Mr. Yadav and some other person. They informed...

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Address: [email protected]

Sir I have filled petrol on 28 Mar 24 at 0645 hrs from D. M & Sons Petrol Bunk
Old Airport Road; Kodihall in my NTORQ @ Rs 99.88 for 5.38 ltrs wherein the tank capacity is 5.8 ltr. The gentleman kept on half pressed the nozzle in place of auto cut system.
I told him not to do so but he kept on doing so. I have made payment through my credit card. The details are as under
Rs.533.36 spent on your SBI Credit Card ending...

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The empty cylinder weighed 16.8 kg against 14.1 kg painted on it ....

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Address: Gajanan colony thathwade 411033 sr 25/1

The service is not good. The car does not come for 2 days. The customer has to go to the office location. The service is very dirty...

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Address: Dr Abhijit Gangopadhyay

I am a holder of Petrocard - BPCL issued in my name as A.Gangopadhyay. I was away from my home in Navi Mumbai for two years. After my return, the Petrocard is not accepted at the petrol station of BPCL. I have a balance amount deposited against my Petrocard. Please help me activate so that it can be used. Regards, E-mail ID - [protected]@gmail.com
Dr Abhijit Gangopadhyay Mobile - [protected] / [protected]...

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DEAR SIR,

A Fraudster has made a transaction of Rs. 30371.91/- through razorpay portal from my credit card ending no 9077 on dated 24.01.2024 to your company. There may ne any of your employee involved in this fraud with the fraudster Please refund this amount to the original payment method. I have also made the cyber crime complaint against this regard. Please refund the amouint as soon as possible. If you have any query...

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A BPCL PETROL PUMP NAMED OM LALITA PETROLEUM IN MUMBAI (BORIVALI WEST) NEAR LINK ROAD ARE TRYING TO FOOL CUSTOMERS WITH THEIR JUMP START PETROL MACHINES.

If the machines are calibrated by Gov of India respective petroleum authority then meter should ideally start from 0 and so on, but this petrol pump machines start from 0-4, 0-6, 0-7 sometimes.
The petrol pump workers who fill the petrol are telling customers that...

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Address: Victor Sam Mathews, Kidangethu, Thiruvanchoor Kottayam Kerala 686019

Amount of Rs 910.0 against Bank ref no. 873948 is refunded on 26/01/2024. You may check the details under payment history section of Hello BPCL.
BPCL

Above is the SMS message I received from BPCL through SMS. No amount been credited to my account and the distributor is asking for their payment from me. Distributor: Arun gas Kottayam
Hence please update me on this urgently.

email [protected]@gmail.combr...

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Address: No. 3, Indira Nagar, Agaram Main Road, Chennai - 73

On January 27, 2024, around 3:30 p.m., I went to refill air in my electric vehicle at Bharat Petroleum. The staff filled the air according to my tyre pressure preference. When I was about to leave, he demanded money in a rude manner. I asked him whether the air pump was free or not. He replied that he could not do it for free for all the people coming here to refill. If you want to have it for free, then go to a puncture shop and refill the...

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I have registered for connection. My request I'd 88277425. I paid online an amount of Rs 5017. Amount deducted from my account. My status on one page showing payment failed. When I retry it says pending payment request against your kyc waitlist I'da...

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Address: At-giringaput , po-mendhasal , dist-khorda

Helo
Sir/mam
I am mr.pravat ku sahoo. May 26 january 9.40pm se 10.10pm ke bich mendhasal gurudev petrol pump ko petrol bhar ne gaya tha.. lekin wo petrol pump may petrol rehekar v wo mujhe mana kardie.. aap cc camera se v chek kar sakte hain....

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Address: Raghav Bharat Gas Agency Dadri

Dear Sir/Mam,
I am facing problem of gas cylinder delivery since last six months. I have complaint many times but there is no result. There is no response after many of follow ups on daily basis. My current booking Date is 06.01.2024 after 8 days there is no delivery of cylinder & no any response from Raghav Bharat Gas Agency Dadri. Kindly give us right suggestion & provide us solution . Regards Dhanajay Pandey Consumer No. 33011511...

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