Bharat Petroleum [BPCL] Customer Care
Bharat Petroleum Corp. Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
4020
COMPLAINTS

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp. Ltd.

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Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344
[Helpline]
up
280
down
118


Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...

Customer satisfaction rating
2%
Complaints
4020
Pending
0
Resolved
66
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bharat Petroleum [BPCL] related photos (233)

Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] — cannot modify /add attachment for a new connection request

 Micky Andrew on Sep 20, 2017
Cannot modify /add attachment for a new bharath connection request (Request id :43074831

I have made request for a new gas connection in bharath gas agency by filling kyc online, however while adding kyc support document the website timed out, i tried to modify add attachment providing request id detail, but coudnt do that.
Please resolve this at the earliest...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — less petrol than actually asked for

 cpshah101 on Sep 20, 2017
At krupa petroleum, ahmedabad, the attendant filled petrol worth rs 200 first although i told him to fill worth 1000 rs. Later on, he filled petrol worth 800 rs even without putting meter to zero. Hence he filled petrol worth rs 800 only. I want refund of 200 rs or they should provide free petrol worth rs 200. Additionally, i should get compensation for mental harassment.

Dr chinmay shah...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — not delivering refill till now of connection no.24532

 shanbhagmr on Sep 19, 2017
Name:-manjunath r shanbhag
Gas connection no. 24532,
Refill booking no.58149 dated 13.9.2017.
Distributor name:-desai & company
Distributor address:-station road, opp. Basel mission school 580001
Distributor contact:-9844055527, 0836 2446689 & 0836 2446989

Till now refill has not been delivered to me.

Previous complaint details:-
Complaint number_2006813
Date:-02-07-2017
Description:-mr. Manjunath called for delay in refill delivery. Customer had booked the cylinder online and the booking no. Is 29372. The delivery...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — subsidy amount not received for the last one year

 A Jaleel on Sep 19, 2017
Now my connection is from bpcl. I transferred my ioc connection from kalpetta to calicut in december 2015. From october 2016 onwards the gas subsidy amount is not being credited to my bank account. When i checked online it amounts to nearly rs 2000/- but not credited to my obc acccount
When i contacted the agency @ 04952430217 and customer care @04842720915, they repeatedly instruct me to link my aadhaar with bank. I have already linked both my accounts with aadhar. Recently i have given my second bank account number (Canara) to the gas agency. But it is observed that they have not changed...
Complaint comments  Read comments Complaint category Banks

Bharat Petroleum [BPCL] — bharat gas subsidy not received last 1 year

 sarojini meher on Sep 18, 2017
On 25 june 2013, i have paid full amount rs.835- of gas cylinder, subsidy amout not yet recieved in my account, only message came from bpclpg regarding my subsidy amount has been transferred to the corresponding bank. I checked with bank and gas agency, according to them all the records are correct but the failfure from bpcl. Please check the matter and take necessary step the credit the appropriate amount to my bank account.

Consumer no.46055794
Gas agency name : sadgurukrupa bharat gas graminvitrak, (Distributor code no - 174139...
Complaint comments  Read comments [1]Complaint category Utility Services

Bharat Petroleum [BPCL] — 0.75% discount (cashback) on fuel purchase

 Umang_275 on Sep 18, 2017
I have purchased fuel 4 times on this bpcl outlet called nc desai in kalol pin : 382721.
I used 2 different debit cards for these 2 transactions. 2 times i used debit card of kotak mahendra and other 2 times i have used debit card of dena bank.
Now as per govt policy, i should have received 0.75% discount back on my account with in stipulated time frame. Today is 18/9 and i have not received any cashback till now for those 4 transactions i have done in august month.
To note that i have done many transaction on this outlet before and i used to receive cashback regularly. It is...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — cheating in quantity measure

 sudhakar naani on Sep 18, 2017
Bharat petroleum: cyberabad filling station, hitech city
(Between kphb and cybertowers road)

On the way to my office, i noticed that my bike is having fuel to the minimum. So drove it to cyberabad filling station (Bpcl) petrol pump, asked the delivery person to fill full tank. He filled it to the brim, the petrol meter showed 18.4 liters.

I suspected something wrong, i usually take bill to calculate my mileage. But in a hurry i paid by card, took a picture of meter reading and left the place.
But later i realized that my bike pulsar 150 is with fuel...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — gas agency

 Shobanaprabhu on Sep 16, 2017
Sir I am shobana living in nagapattinam, my cylinder booking ago 1 month, but not delivery, but deliver message sent my mobile in bharathgas, my subsidy credit my account, so please action very fast, cylinder very urgent,
Name: shobana
Cell no: 9626014972 this is my booking cell number, please immediate action, please reply my message, my customer number: 15453,...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — petrol

 bjchari on Sep 16, 2017
Petrol filled at higher rates
On sep 16, 2017, i filled petrol worth ₹400. Post filling noticed that the rate is ₹75.90/litre. They say that taxes and all differ from location and hence the rates. The petrol rate in chennai effective sep 16, 2017 is ₹73.06/litre. This is pure cheating, fraud with every customer.

Gas station : s kalai selvi agency, ambattur
Chennai - 600053...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — delivering of cylinder

 Sanjana lakra on Sep 15, 2017
I have booked cylinder in the month of march and i dint receive any cylinder. Since then every month am booking cylinder but the delivery guy don't deliver it. Every month am receiving message for delivery but he has not delivered any cylinder to us instead he has sold it for black. We complaint regarding this in the agency kaushik agency swarn park delhi 41 but no heed has been paid to it...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — deactivate opt out of subsidy (scroll of honour)

 Gouri3690 on Sep 15, 2017
Dear Sir/Madam,
Kindly change my LPG connection to subsidy category because I have clicked opt out of subsidy by mistake in the online . I am Requesting to you deactivate for "Scroll of Honour" OPT (Out of Subsidy)
Consumer No.:62455993
LPG ID : 10000000062455993
Consumer Name : Gouri Sankar Mahapatro
Distributor Name: M/s Chitaranjan Bharat Gas Gramin Bitrak, Pattapur, Ganjam, Odisha - 761013...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — deactivate subsidy

 Narendrapalsingh on Sep 13, 2017
I am narendra singh from uttrakhand as a consumer of bharat gas. By mistake i am wrongly clicked give up subsidy. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So this is humble request to you please deactivate from out of subsidy. Pls inform further what can i do to cancel the give up subsidy. Consumer name narendra singh, consumer no. 68367629 aadhar no, 742659169810 contact no. 8532896540, e mail - nar1986. Ns@gmail.com. Consumer type: domestic, distributor: chandra bharat gas agency, plot. No.4, first floor, awas vikash....
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — my personal no. 9967966123 given to consumers for gas booking

 jubilant minds on Sep 13, 2017
My personal no. 9967966123 given to consumers for gas booking to bharat gas consumers. I receive calls across maharashtra for gas booking and booking status.

Please remove my no.9967966123 from booking list of bharat gas as this is wrong practise to display/print a personal number for gas booking and share with gas consuners.

Let me know what action is taken to clear the above number and revert as soon as possible.

Regards,...
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — new registration

 Sagar5526 on Sep 12, 2017
Dear sir/mam

I am madan singh from pratappur chakaluwa. I apply for new connection before 15 days and my waiting number is 42360384. But staff said the record is not shown in our network. I have a receipt of my waiting number. I hope you can take immediately take action on my complaint and solve my problem by giving me a satisfied service.

Thank you

Yours faithfully

Madan singh...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — booked gas cylinders are not delivered from poorna gas agency

 Anishkgs on Sep 11, 2017
Hello team,
My name is anishkumar g s and i have booked to refill my bp gas cylinder nearly 1 month ago in poorna gas agencies, udiyankulangara, neyyattinkara, trivandrum. I haven't received the cylinder yet and yesterday i got a message like the order is cancelled because the customer is not available. I am available throughout and they haven't reached out to me. This is the second time they are doing the same to me and this is not acceptable. I am running out of gas now in this rainy season and this will force me to switch the provider. Please take quick action and revert me on this. I...
Complaint comments  Read comments [2]Complaint category Other

Bharat Petroleum [BPCL] — delay in refill

 Chakravarthi Mattaparthi on Sep 11, 2017
My consumer no 85022503. I have placed refill order thrice but till now i did not received refill cylinder. Now my gas has been finished and everyday me and my family is eating outside. When i approached to agency office they gave me distributor number and not provided the solution. My order no.'s 57422, 64636 and 75475. I gave complaint in online forum with complaint no 2178639 but nothing has happened. Can anyone provide grievance cell number?...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — service deficiency...

 sreeraamulu on Sep 10, 2017
Greetings
I would like to place a complaint about the petrol bunk operating by ar dhamodhar mudiyilar and co. At trichy trunk road in villupuram town, tamil nadu. Today evening at about 5.30pm i went to that bunk to fill nitrogen air to my two wheeler. No staff was available at the nitrogen machine to help me with it, and the machine is not user friendly to operate. None of the vendors helped me with it even though they were seeing my inconvenience of operating it. I was standing there for about ten mins at last a vendor came i requested him to fill air for me in my vehicle but he deliberately...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Bharat Petroleum [BPCL] — my surname spelling is wrong as per your record. [Resolved]

 vaghelabapu on Sep 9, 2017
Respected sir/madam,
Good morning,
My consumer no. 22444038
Vaghela arvindsinh sahebsinh

My surname spelling is wrong as per your record. My surname right spelling is vaghela but as per your record mention is vagehla thatswhy i have lots of complain race by on line from my bharat gas login id. But not a solve, than i contact to ahmadabad office and discuss with manisha madam and share to him all details so she advise to me like contact to mehsana office. Than i contact mehsana office by phone to mr, rakeshbhai so he say to me coming on office than i goes to...
Complaint comments  Read comments [1]Complaint category Other

Bharat Petroleum [BPCL] — request to activate my gas subsidy bearing consumer id-30769904.

 Subash chandra bej on Sep 8, 2017
Sir, with due respect i shri harekrushna bej, a consumer of bharat gas ltd bearing - consumer no-30769904 want to inform you that since last two days my gas subsidy has already stopped coming due to my mis entry/wrong entry as option out of subsidy in your bharat gas app.
Therefore i request you to activate my gas sibsidy so that i shall grateful to you...
Complaint comments  Read comments [1]Complaint category Other

Bharat Petroleum [BPCL] — sub.of lpg gas

 Abhay VARSHNEY on Sep 5, 2017
Bharat petroleum [bpcl] — not receiving my gas subsidy since 7/08/2015 in my account no.86512200020248 ofsyndicate bank

1 review
Ab abhay varshney on sep 5, 2017
Mark as resolved
Phone/mobile number: 9411053959

Dear sir,
I have given my aadhar card to the gas agency when i was asked to do so in order to receive my gas subsidy again. I got my subsidy last in the month of august of 2015. Afterwards i complained about it many times but no result.
Therefore i request you to look into the matter and solve my problem.
Thanking...
Complaint comments  Read comments Complaint category Other

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