Bharat Gas — Poor Service and delivery schedule and degraded staff behaviour toward complaint

Address:

New Delhi, Delhi

With due respect, Consumer Name is Pravenn Kumar with Consumer No. 53685441. I had booked cylinder from Oorja Agencies (SAP CODE: 149058), Mithapur CHowk, Badarpur New Delhi. Delivery takes almost 20 to 25days from last two booking, whereas I receive the message for delivery of my LPG cylinder in 5day. This is cheating from Agency end as they close the delivery call in 5days and whereas they took almost 3-4 week time in deivery. So i hereby urge to take strict action against the discriminants. Also staff in the agency dont have any proper identification card so they behave very harshly and rudely to us. So request you to kindly look fter this matter seriously else we need to book a case against them for irrational behaviour toward the consumer/customers.