Bharat Gas — sms booking of gas refill not accepted.says account blocked!URGENT!!!

Address:

South Goa, Goa

Sir, i am a MR GUPTE, A bharatgas customer from margao goa. my dealer is kadam gas agency and my consumer number is K5851.i have opted out of the lpg subsidy and also got a unsubsidized refill delivered after sms booking when i did my last booking. this time i try to do the same i got error message and everytime my balance gets deducted though the message is not sent. i registered a complaint to the dealer once over the phone on 24th december 2014 and was told that it has been blocked and that she would unblock it and then i should book the refill once again. it did not work even today and i was forced to visit the dealers office. they have sent an email to the gas company and i hope my work gets done at the earliest. we are senior citizens and we cannot follow up so very often. kindly reply at the earliest. thanks mr gupte my cell no [protected]/[protected]