Verified Support
Jan 03, 2018
Bharat Matrimony Customer Care's response Dear Member,
Thank you for contacting Bharatmatrimony.com
With reference to your complaint dated 20/12/2017, expressing concern over the appearance of fake profiles in our database, we regret the inconvenience caused to you.
We would like to inform you that we do monitor all the profiles while including it in our database and if we come across such profiles, we will immediately take necessary action against the profile.
We do suggest the members to check the opposite member's credentials using Trust Badges. Trust Badge is the symbol of Trust which makes your profile more Credible, Authentic and get more responses.
Matrimony Reference Badge is a copyright feature which enables members to add references of relatives, friends and colleagues for the purpose of marriage. It helps members gather more information about prospect
Also, we have mentioned safety tips for our members to protect members privacy in our website.
Kindly visit the link http://www.bharatmatrimony.com/safe-matrimony/index.php to view the safety page o[censored]s.
Should you require any further clarifications or assistance, please reply to us via email to [protected]@bharatmatrimony.com
We value your association with Bharatmatrimony.com
They have given me Till you marry option which I didn't opt for and also amount for till you marry plan is 10000 rupees only.
But they have deducted 27000 rupees, total fraud. I need my money back else I want to move forward legally.