Bharat Matrimony Complaints & Reviews

I am really getting upset with Bharat Matrimony. It is the most pathetic company in India. I was getting repeated calls from +[protected] of Bharat Matrimony. I said to them that I was not interested in their service or renewing the membership and to stop calling me. My request wasn't taken seriously and they kept calling me. I had to block their number on my phone. Now they are calling me from another number [protected]. Whoever is reading this message, Please note that BHARAT MATRIMONY IS A SCAM COMPANY. If you are looking for a life partner, Do not become a paid member with BHARAT MATRIMONY. It is a complete waste of money. After my paid membership has expired, they have just been calling me repeatedly to renew the membership. BHARAT MATRIMONY is only interested in making money. Bharat Matrimony have been call me after I have put +[protected] in the reject call list. Please find attached the screen shot of the rejected call list. Now they are calling me from new number mentioned above. There should be serious action taken against BHARAT MATRIMONY for harassing customer for money. I have an account with another matrimony sites. They have never given me repeated calls like BHARAT MATRIMONY. Kindly take action on this matter and not let others fall a pray. You can get in touch with me at [protected]@gmail.com Regards, Sandeep B

I have been calling cusomer care so many times but no answer they infact dont resolve it and tells to transfer here there. Now this number doesnot exist. They are just fooling people and i think my hard earned money have gone waste. I have paid 16000 but these people dont understand the value for money. They assign relationship manager who says "Jo kar sko karlo". So i just want this to be addressed to the correct person. I have a profile of my sister. I dont understand whats the use of making fool to people. sir its a matter of marriage why are you making fool. People should be aware that Bharat Matrimony is providing fake buisness and making money out of it. Puneet [protected]

I am writing this out of irritation. Being a tester I spent a lot of time testing and finding bugs and noticing minute things which I feel proud of as it came handy this time around. I have noticed a lot of things on this bharat matrimony and want everyone to know. 1) Starts with calls from the customer care (constantly every alternate day 2-3 times a day) this happens usually when your membership is about to expire in a few day’s time. They call you up to find out about the responses or the service they are providing which they will never ask for about 2 and half months. As the expiration of the membership gets closer the frequency of the calls to renew the membership also increases. 2) Out of the blue you start getting Interests (mind you cannot even look at those people. They don’t fit into the expectation criteria and according to me should be fake profiles) 2-3 interests everyday till the time your membership expires. And between those 2 and half months you will have 0 interest. 3) Once the membership Expires: The very next day you will find a Message in the Unread message box. Ah!! Thinking that you might find the one, you like a fool pay and renew the membership. The very next moment there won’t be any message under the unread message tab I have experienced this twice. And making sure not getting fooled this time around.I hardly get any response. I feel most of the profiles are fake. This bharat matrimony people are fooling around big time. A serious action needs to be taken Be cautious people!

Hi My profile id is M1319458 they convinced me for assisted matrimony where i had to pay 17000 rs tell they will send me 4 contacts every week that happened and also promised that relationship manager will talk on my behalf But the shocking news is that all the profiles have rejected me i am not sure when i was in free membership i have got many interest and message which didn't happen in last 3 months because i was at assisted matrimony and now they are coming back telling please renew and was this a justify able job or this is how bharat matrominy work Please help me on getting refund

This is with reference to your email regarding the telephonic conversation dated 01/02/2014 requesting Bharatmatrimony to transfer the paid membership from "ACM1048579" to " G1085567.

I ( Sujana Shah) registered my brother ( Aditya Uralath (G[protected] on
BharatMatrimony after finding life partner for myself and my sister in law
through Bharatmatrimony. We were looking forward to find a suitable partner
for my brother through same. Iasked my father to pay for the membership and
some how ( I have not clue how did they managed ) they made him a paid
member on "anycastematrimony"( which they say is a kind of brach of bharat
matrimony).
All we requested was to transfer his paid membership from ACM to
Bharatmatrimony( above ID's). I am sure its not that difficult as they are
differnt braches of same big tree. My father is in contact of local
matrimony office somewhere near Adajan Road in Surat( lady called Pragya
(tel no: 0091 [protected]) and her team mates) but no one is co-operating.
They keep on telling him that they are dealing with the situation ( I am
sure its not that complicated). Now they have stopped taking his calls and
avoiding him total. I am sure you are not in a situation where yo guys dont
want anymore customers.
I thought I (residing in UK) will try and contact them.I spoke
to some gentleman called Sathish, he said he will sort things out and
update me through email. I didnt recieve any email and when I tried to ring
him back again no one is answering my call. If some takes my call then he
just cuts my phone off and not answer it any more.I have no idea whats
going on with it. We are really tired now.
For this first time I have started feeling that Bharatmatrimony is good but
not the customer service. I will be really glad if someone can come up with
some solutions.
In the end I also tried calling the customer service. He promised me to do the needful and will inform me on email but still Ididnt get any information.
I have been requesting about one thing from 1st feb 2014, today it is already 17 feb 14 and still I have not heard anything about it.
I hope some one can help me with this.

sir,
my name is chandrasekaran, iam cousin of m.anand(M3354196)
we will paid money to royapuram branch bearing receipt no.203, dated21/1/2014, now we cant able to see the phone no of bride
groom, when we call royapuram store incharge he told you are
eligible only for 45 calls only, but no body tells this matter while collecting
money withus, while we contact him today he told you contact helpline
we cant do anything, first i want 45 calls again, next you should print this
message in all your receipt in front page, then you must show this message
in your web page openly, now iam expecting your reply immediately, otherwise
iam publish this matter into all social medias, and then iam going to consumer
forum to jutise for me

My ID is B1205179. In between Aug 15th to Nov 13th I was a claasic super customer.Before Aug 15th and after Nov 13th I am a free member. But from 9th Jan I am unable to send any 'Express Interest' to any profiles. When asked your customer service representative(don't want to dislose his name)about these over chat, he told me that 'I regret to inform you that as per our website functionality, a free member can send...

Complaint !!

Hi,

Have made cash payment on 21/01/2014 at 10am in BTM branch. Receipt number 3297. I was informed that the profile will be activated with 24hrs.

It has been more than 36 hrs and till now no response. I need to call up and check for the status to understand that it will take another 24hrs to get activated. Is this the kind of service i can expect from a reputed company like Bharatmatrimony??

Never expected such a poor service from a reputed company/service provide like yours. The least you could have done is to keep me informed if there were any technical issues/other challenges.

Am totally disappointed by the service provided and i dont think i can recommend any one to create profile here.

I was chatting with the customer care person called Mallikarjunudu. Person was absolutely inhuman, no apology offered for the inconvenience. Towards the end the person offered assistance by asking if there was anything else that he may help, i said i wanted email id to raise a complaint. That person just logged out without any reply.

I was wondering if i was chatting with a human or ROBOT. Please train your customer service personnel to be human and to able to connect with emotions and have courtesy!!

I would request you to refund the money i paid as i do not wish to continue any service here. Its has just been a waste of time for me to go to your office, pay and then do a follow up to get such answers. I dont deserve to be treated this way.

If anyone can deal with this complaint and get me solution at the earliest, would be appreciated.Contact number [protected].

These bunch of crooks suspended our account making false claim that a "celebrity" photo was uploaded. I personally handled the account and I know that it is impossible. They should have at least checked with us on the authenticity of the photograph but instead they simply "deactivated" account. We have made repeated requests to DELETE the account permanently as it contains personal data and after seeing their so called professional services we are not even interested in being a member of their website. But till date they are not deleting the account. Every time we call them (from the previously validated number) they refuse to delete the profile. This is violation of data privacy and unnecessary consumer harassment.

Respected Sir, We are very happy to inform you that, we are one among the registered member of your matrimony. Our Name and member ID numbers are as follows. N.Ashok (ID No.T2546239), R.Saravanan (ID No.T2546211) and B.Ramani (ID No. T2534083). We have become paid members on second week of October 2013. Our paid amount is Rs.17, 000.00 for each member comes about Rs.51, 000.00. When your peoples are calling us for becoming member, they said, they have many matching member for our each profile. If we registered they confirm that they will fix the matching profile within 30 days of our 90 days membership period. If this has not happened they agree 100% cash back guarantee at the end of 90th day. We three friends are very happy with your offer; we decided to become a member. Now our membership period about to close, but till date your peoples are not responding much, when we registered, immediate 10 to 15 days only we got calls from your office, after that, whenever we call them, they said they don’t have any matching profile for ours. When we inform about the commitments with your matching arrangement team, they simply says that, “whatever they commit, you have to ask the same person with whom you spoke, and we are not responsible for their commitment” and further they ignore our words. All these things are lead us suspicious about your commitment, now we are expecting your action before end of our membership periods. Once again we request you to please take necessary action on our case. If you fail to close this issue, we may go for local poster, facebook, youtube, twiter and etc.. web page belongs, videos, photos and etc… about your wrong commitments. We have not threatened you, but this is our pain, on our earning, this is the higher amount we have paid you. All the above things are happened only after the 90 days membership period ends without closing your commitments. Once again we request you to as soon as possible kindly take necessary action. Your immediate action will help you to boost your business more in our town. Even we too help you to bring more members to your matrimony. Thanks and Regards Ashok

Hi, I am making this formal complaint to highlight gross negligence and malpractices by your personnel:- I would request anonymity 1. Your sales professional are over-zelous pathologically when they have to acquire any payment but exactly the opposite happens once service has been subscribed. Your sales professional adopt dirty tricks like repeatedly calling other family members like by calling at landlines while the instructions are very clear call the mobile numbers and within certain timeline. This think they do to exert pressure on the person (as marriage is such a sensitive and must thing in our society) to extract payment. ( The name of the professional was Sushma boss of Suparna Nath, I think she should be suitably coached and taught about the nuances of customer dealing) 2. Also your professional for assisted matrimony in this case Rohan Chandra didnt give suitable service, in the first week he gave 1 profile/ week only while Sushma after her due-diligence said that they would be able to give min 4 profiles very week. Then he said change the photo and virtually stopped giving any profiles for almost 2 week till the photos were shared, he could have kept on giving profile but could have held back from applying till new photo were given. So basically he used the lack of new photograph as a means to not work for 2-3 week (in a subscription for 3 months which is 12 weeks) Is that justified? Also when I followed up with him he became bit active in giving profiles, but again around Durga Pooja he slowed down and then as we asked his for some info of profiles in more than one occassion he talked about not being well and will give the information later. And after giving such sloppy service he again became active just before end of subscription and had the audacity of asking for renewal of service. He needs be coached about how one's job is done. One may or may not find a match but the effort from your professional was lacking or wrong due diligence was been done by Sushma.

Dear Consumer care, My name is manoj, Till last month i got 4-5 interests on an average per month. All of the suddent from December 2013 i am not getting any responses though other parties are trying to reach me. Please take an action ASAP. My ID: T760839 Thanks, Manoj manojkrishna.[protected]@gmail.com

There are so many frauds, flirts and spammers in shaadi sites. Shaadi sites are encouraging those profiles instead of blocking them. There is one fraud from Kerala aged above 50 years. He is playing with the ladies in all shaadi sites. He talks like a gentleman. He sends 10 or 20 years old 3 to 4 snaps of him. If you ask some new one, he tells some bundle stories. He tells he is working in abroad and has some good amount of money and property in Kerala. He assures ladies that he will be going to marry in 2 or 3 months after taking retirement. He tells that, he is going to meet her personally at the earliest as he is returning to job to tender resignation. But he never meets the ladies, by telling one or the other reason. He will be postponing the meeting. But Till 2 to 3 months he will be in touch with the ladies through mobile or email by telling he is communicating with that girl only. (But he will be communicating 2 to 3 ladies at a time). Finally he tells that he got visa suddenly and he is flying and tells to wait for 2 months. As soon as he comes back after taking retirement, he is going to marry definitely. And he will be in touch through one or two mails and then disappearing. Finally a new profile in all Shaadi sites. The girl will be waiting for that fraud, thinking he is a genuine person. He is doing the same business since so many years. He is roaming in shaadi sites by different names. He was in Shaadi.com by name Tony Philip (SH[protected] and Renjith.P. Both profiles are blocked now. Still he is created new accounts. Right now he is searching ladies to flirt in Shadi.com by name Renjith.P (SH[protected], in Jeevansathi (ZZTA1697) and in Bharath Matrimony (E2633966). Instead of blocking these type of flirts shaadi sites are encouraging them and making money. Because of these flirts real people are not getting benefit from these sites. Please ladies, be alert about this scoundrel. Don't waste your precious time. Well Wisher

Keerthi Venigalla (Fake Bharat Matrimony Profile) I am a Paid member of the Bharat Matrimony Profile and once browsing I found interest in one profile and sent a request to a profile name Keerthi Venigalla who has a Free profile and a pretty profile photos too which lured me in to that. below is the bio data which she had in the profile. the Next day she replied to my email with below message Congratulations! T2590634 has replied to your Personalised Message with the following message: Can you please add me on [protected]@gmail.com so that we can proceed further. . i have added her and to my Gmail account and sent her a email asking what she information she seeks she replied and asked me send my profile details which i did and then i asked the same she replied with the bio data below Name - Keerthi Venigalla Father's name- Sudhakar - demised in 2002(heart attack) Mother's name - Annapurna D.o.b[protected] Time of birth-8.06 am Raasi-vrushabha raasi Nakshatram - rohini 2nd padma Qualification - m.b.b.s in nri medical college Mangalagiri Siblings- Deepthi completed mba house wife residing in Bangalore now earlier in California Brother - sridhar finished masters in Boston and working in New Jersey as software engineer Height-5.4 Weight-54kgs then she added me to the what's app as I live in united kingdom and it was easy to communicate then she asked me what my interests were and what she seeks in her partner and i asked her the same Day 2 - She started communicating more, she said she asked her grand mother who was 102 years old and she looked at the horoscope and they matched perfectly which i felt a bit weird then i got little bit of doubt and i goggled her name, i could not get any negative results and she had a Face book profile which looked decent. then the communication and bonding grew for some reasons she hesitated to do video chat Day 3 She started calling me with nick name as Nani and slowly she asked me how much i earn and as she has done MBBS she was interested in writing PLAB in UK and work. then she said she went to USA 2 times and she said the thing between us is going great then she asked me what i liked in her and the same i asked her then she asked if I had any crushes and she asked if some girl comes and propose to you what will you do i told her that i will think about it, then she said i am already committed to you and you should also be the same. then she Said I Love you(which I thought was little too fast) then i told her we never talked on the phone and have done a video chat. the next moment she sent me many photos of her and also she called me directly to UK from Guntur then the conversation grew Day 4 The next day she said her mom is happy with my profile and her mother called my parents and talked to my mother. my mom said her mom talked very well and they are happy for my parents to come and she her daughter. this convenience that they are interested in me, and she even said she will come to UK to see me. she also said she had Car(Verna) and drives very well as she is a doctor she said she is going for a medical camp to serve people in some Vizag area and asked me if i can donate some money. below is the email she sent to me [protected] Forwarded message[protected] From: "Keerthi Venigalla" <[protected]@gmail.com> Date: 2 Dec 2013 18:34 Subject: medical camp To: "Srinivasarao Sakhamuri" <[protected]@gmail.com>, <[protected]@gmail.com>, <[protected]@gmail.com>, <[protected]@gmail.com>, <md.[protected]@gmail.com> Cc: > Name-srinivasa reddy jonnala Account number -[protected] > Hdfc bank mg road vijayawada Address- 2nd floor, door no- 57-15-3, > New postal colony, pantakaluva road > Patamata, vijayawada -520010 > Camp details- 7th December to 11th December at araku chintala and tandalu near bye chintala > Medicines for pneumonia rota virus and virals > Groceries bag which contains rice 10kg, sugar 3 kg, oil 3 kg, dal 5 kg > > Pls donate i thought they are doing a good thing so i have donated about 10, 000 Rs she sent some more images of her family her 2 dogs. i also sent couple my family photos Day 5: in the morning she pinged me asking what is my shirt size so that when my parents come and visit their parents can give it to my parents along with a silver plate and glass. she also called me and we spoke on the phone. all of a sudden when i was on my way to office she called me and she started crying saying that one of her friend took her car and made an accident. the car hit a boy and the boy is in his death bed and to settle she need money. she asked abt 2.5 to 3 lakhs will do. i had a doubt and i asked her why are paying this money for some one else fault and she replied that the car is theirs and her mother shouldn't know abt it. she said that her brother in New Jersey can help but its night and western union is not open till morning. she was a good actress she was crying and i resisted not to give the money but she did kept on saying i will give u once my brother wakes up. i know there was something fishy going on but some where i had a soft corner. she asked me to send the money to the same person i donated the money too. i told her i will not send the money to his account to your or your mother account. then she sent her sisters account. Account details [protected], SBI bank brodipet branch, ifsc code 11095 i finally sent her Rs 1 lakh, even then she said the money is not enough and persisted she need more money again crying. gave at that point. Day 6: i msg her saying was the problem resolved, she did not replay. i kept on sending the msg and to my disappointment no reply. then is when i sensed that they were fake and i felt i was betrayed(tears started rolling from my eyes for this) i went in to the Bharat Matrimony profile and checked to only find out the profile is suspended. i had ringed the customer services and they said the profiled was not verified and thought it was fake and they suspended it. this is very unfortunate that Bharat matrimony did not inform me. people be careful when you send requests to free members. i think they have stolen someone's identity but i have uploaded the picks of the girl to save some one else if they try to cheat. i don't care what people think but i am only sharing this because i don't want any one else to be a victim. i have also uploaded the transcript we chatted, read it and its interesting at times. please keep in mind all that glitters(girl in profile) is not gold. i have made a formal complaint to Bharat Matrimony that why did they not let me know that the profile is Fake and suspended? there is no answer from them.

As everyone know almost every Indian will receive promotional emails from Bharat Matrinony.com irrespective of their age. And thus, Email servers are treating emails from Bharat matrimony as "Spams" and it will be auto-directed to spam / junk folder. Still we are receiving some emails in inbox too. The issue is, Even for the paid members of Bharat Matrimony, messages will come to Spam folder. Even though there is one inbox in Baharat matrimony profile, when some messages are coming to Inbox, users will not even think of checking spam box. Honestly, more than 50% of my sent messages are not read by the recipient because of this spam issue. I had a talk with the technical staff, They advised me to add bharatmatrimony's email to contacts. Still the issue remains unsolved. I have sent complaints so many times, they are still sending automatic reply emails saying "We regret inconvenience caused to you, already forwarded to the concerned team" Even this email I got in spam folder !!! This would be disappointing for all Paid members of www.bharatmatrimony.com because, days are counting. I am not putting my Account ID because, Since I know this issue, I know the solution for my incoming emails. I will check spam folder also. I am only concerned about sending mails. So this Bharatmatrimony.com review is genuine, I can provide my details with all proof of this issue. Sincerely, Easwaran.P

I wanted to sign up for bharat matrimony and had called their call center for details. They gave me details of elite matrimony saying that it would suit my profile and that they had excellent profiles. I thought that it would be good considering my background and hence I signed up. I clearlly asked that wheteher they will have that many elite profiles. I was said there hundreds!!! I was given one profile of a smart educated girl. That was good. I was promised 2 3 profile per week. After the first profile it just went downhill. the rest of the profiles where hardly elite. It is rude but the fact is they were profiles of even simple graduates from lower middle class families. How was that elite??? I was promised upper class families opr educated. The profiles never met both the criteria. I complained to a manager called swati jain swati.[protected]@elitematrimony.com. ([protected])She said she will intervene and sort it. She says that my community there arent many elite profiles so she is sedni8ng me simple profiles. After that the profile quality did not improve but infact I did not even get feedback from the company on the profiles sent to me. Now the profiles being sent has gone down to almost 1 per week. May be cause i have only few weeks left that they are trying to finish my time and say that my time period is over. This is absolute cheating. They sold me the elite profile knowing that they dont have profiles. Then their basic service also stops. There is nothing elite about the service...that is gauranteed. They are grossly misleading people.

I am a thiyyan and i registered in bharat matrimony as thiyyan now i can see my caste is being changed to ezhava, which is completely a different caste and when i wrote to the customer care they replied i can either accept it or withdraw my profile. This is such a disgusting way of treating the customers and a serious cyber crime of mis-using my personal information. I am sure Bharat Matrimony is just worried about money and nothing else. I hope the office bearers of the Bharth Matrimony will look into this. Regards

That's true...it's such a foolish website that grabs people's money and the best in wasting time. The customer service is too bad, In a day two people would call from customer service and enquire and ask when we would sponsor for packages etc. By the time I ask them, dnt you guys maintain a tracker or sheet wherein you'll have track of whom you called just 4-5hrs back??? they disconnect my call.. The next day, I received a message to my mobile that "Congrats, for your marriage getting fixed! ", I was shocked to see this message, it's so cruel that they see for certain time and if the profile is a free account then they mark it or close it this way. For namesake, your account will be active but if people enquire about Us?, they inform that the person got engaged or his/her marriage is FIXED. Money is evrrything to them, no trust nothing...

Dear Sir/Ma'am, As I have created a profile of my elder brother on bharatmatrimony and I subscribed for Classic plus on again and again requesting by bharatmatrimony agent Surya partap agarwal. He told me before subscribed that you will get the good response and i will be hired on your profile, I will be managed your profile, i will call regularly after every 4-5 days that you are getting the good responses or not. But when i subscribed he did not even recieve my call. What should i call this matrimonial site " A fraud, making fool of peoples". This is really disappointed me and i just want my money back. Surya partap aggarwal personal number is [protected]. Thanks, Nishant Mittal

Hello, While browsing through the payment options I was led to believe that I was paying in Indian rupees when I was charged 138 USD by this company. Within a matter of hours I called Bharatmatrimony and asked for my membership to be cancelled as I was charged more than what I was expecting without any forewarning. Bharatmatrimony representatives are very rude and have straightaway rejected refunding y money even though I do not intend to use their service for the exorbitant price I paid. I would like to know what options I can pursue to get back my money? Thank You.