Bharat Matrimony Complaints & Reviews

Sir I’m a jeweller and Parmil kumar wanted to buy a mangalsutra and he told me he is from the Indian army and told me to open my google pay and first transferred Re 1 to my account and then took 50, 000 from my account fraudulently. He has cheated me. Please help me get back my money.

We book our Bharat Gas cylinder on PhonePe and do the payment there itself.. But when delivery boy comes to deliver the cylinder at home, he asks 15-20 rupees extra.. Despite paying online we need to pay him extra amount.. For what that boy gets salary ? When we asked him, he told that they give delivery at ground floor only and for delivering at upper floor they take extra money. Fed up of this. At first cylinders are expensive and addition to this is delivery boys illegal tip...

This company charged my credit card with unauthorized transaction even after mentioning them over email that I would not be interested in extending subscription.

Company already performed fraud in first subscription by overcharging and even after providing proofs, not budging to it.This is fraud company and even after asking them not to claim and charge card, they went ahead.

I demand refund against this fraud by Bharat matrimony

This company has charged my credit card without my authorization even after I had emailed them that I am not interested in renewal.They had already performed a fraud with my first subscription when they overcharged me and even after submitting proof, didn't not accept it

Even after asking them not to charge the card, they went ahead and did it.This is fraud with bad service .
I demand a refund

Hi I had exclusively mentioned on email to the company helpdesk that I will not renew the subscription due to bad service from company but still they went ahead with charging my credit card without my authorization.

They already performed fraud in my first subscription where they charged my card with extra charges and even after providing proof, they did not agree.

I demand a refund as this is fraud with customer.

Profile ID: NAR1376385
To whomsoever concerned reading this email I would like to bring your attention to the scenarios which have occurred in the last few days and the reason for which we would like to withdraw from all your services.

Day 1 we visited The Kerala Matrimony office at Thrissur. The executive took us through various services and schemes and even offered a discount which was not available through the website. The prime package was offered for 12000 and the assisted service for Rs 16000. After 2-3 working days Miss Rubeena from Thrissur office assisted us through the service, forced us to do the payment in cash and informed us that a physical invoice will not be given and the same shall be mailed which was not done.

The assisted service was activated and the RM connected with us on 23rd March 2023. She was short of energy and enthusiasm and discouraged us for assisted service. She even insisted us to move to the prime package and was discouraging all throughout the process. Whenever a concern is raised she questions and affirms that those are not part of her responsibilities. She does not take any effort, instead she directs us to make calls and conversations which is possible even through a prime membership. We have not benefited out of this service in any way and are highly disappointed with the attitude of the RM.

This feedback was rightly informed to the executive Miss Rubeen before a week's time and daily progress was also informed. As suggested by her we shared a feedback email on assisted service and promised cashback as advertised. Also, she took us through various other schemes which were inclusive within the budget we have paid and also promised if we are not claiming for a cash back the amount paid will be adjusted and a combo pack access shall be allocated which includes access of Kerala Matrimony, Nair Matrimony and Divorcee matrimony. Once the feedback email reached the respective hands Mr. Rubesh (Regional Manager) connected with us stating that any movement happening should be through him and he stated combo pack cannot be offered only a prime package access can be offered for 14900 for 6 months (which was initially promised for 12000) and insisted to share him an email confirming the same. Also Miss Preethi Krishnan(RM) connects on a daily basis stating the lead belongs to her and any movement should only go through her. There is a triangle play happening between Mr Rubesh, Miss Rubeen and Miss Preethi Krishnan each of them claiming to be their lead and a mismatch in the schemes which has been offered.

Still we agreed to take the Prime package but till now no action is taken on the same. We could neither avail assisted service nor the Prime package.

I had paid for elite membership on the December 2021 for my daughter. They will make you all sort of promises before you enrolled the name and after that they will neglect you. I have not received complete profiles as per the confirmation mail from the elite group. I had contacted many times to them for balance profiles but they simply answered me that we do not have your suitable profiles at our data and when we get suitable profiles we will definitely Forward you. In between my membership is expired as per 6 monthly basis and they have extended for 1 month. But no calls or they have not contacted to me on extended period so I have mail him for the profiles but they have given same response like they do not have suitable profiles in his data . These people are complete fraud service and big scam and making fool to public Government should make strict action on this company.

They wanted me to upgrade to a premium service for better assistance but then again the same poor quality of service continued . They would lie or say anything to get more money from you. Don't trust their words. I had a very bitter experience

Bharat matrimony does fraud with the girls who make profile to search groom for them on this matrimony app. There is a fake boy id named as Abhishek Sharma who has now become Abhishek kumar Srivastava is doing scam and asking for money from girls and their families in the name of marriage and then run away. Bharat matrimony is doing nothing against this profile. It seems bharat matrimony is also involved in this scam.

Hi,

I recently opted for premium account for second time in Bharat matrimony with profile ID H[protected]latest ID). I liked a few profiles and sent connection request. I got a response from a person called Sunita Singh with profile ID H11972982. When I started talking to them they identified themselves as a relations manager. I asked for their organisation details but they didn't provide any.
I told them that I want to talk to the family or the girl, but they will not share the contact number. I have to pay their charges and then they will share the information.

This entire fraud model is very popular on Bharat matrimony and it feels like the company doesn't care if their status goes down day by day.

I am heavily unsatisfied with the behaviour and presence of these fraud profiles. And I request a refund for the payment that I made recently.

Please look into this matter

Dear Sir/Madam,

We have created an account for my elder brother. On 22nd december it has been renewed by deducted Rs3540 from standard chartered credit card. I did not get any reminder msg from the apps team. They have called my father as his number has given. He has denied several times for not renewal but they did not listen.
We are belongs to middle class family Rs3540 is matter for us. So, is there any option to get refund of my money as they have clearly mentioned that no money has been refunded after renewal.

I request you kindly look into this types of apps who are making money by the human error and also request you kindly do not give any permission to this type of auto debit options in their apps or their should be OTP options in Auto Renewal time.
Kindly suggest me who will be the concerned authority that i can contact and inform my request the OTP based Autorenewal facility should have this type of apps.

Regards
BIKASH

Rampara rod vavadi samakthe Gujarat

Dear Sir/Mam,
Our Tamil Matrimony Id is M7821114 and Community Matrimony Id is MUK25893. I received a call on 15/01/2023 & 16/01/2023 for the account renewal from a person named MONISHA FROM BHARAT MATRIMONY/GUINDY OFFICE. SHE SAID THERE IS A OFFER GOING ON AS WELL AS THE PREVIOUS UNUSED CONTACTS CAN BE CARRIED FORWARD AS WELL. PLEASE NOTE THAT WE HAD RENEWED ONLY IN TAMIL MATRIMONY NOT IN COMMUNITY MATRIMONY SEPARATELY ANYTIME BEFORE, That profile was created automatically based on the Community. Since she said so, My daughter while making the transaction asked if its Tamil matrimony since payment link is coming in Community matrimony, But Monisha and another male from their team said its same only. So she paid the amount on 18/01/2023 and when asked for upgrade activation the next day, they told it will take two days time and contacted through their personal number. Again called back after two days, they are telling its different. And then after shouting, they said they will upgrade but again no response. Again when we called back they said they will get back shortly but again no response. On Saturday (4/02/2023), we went to Guindy office straightaway, A person named FRANKLIN SAID COMPLAINT HAS BEEN REGISTERED AND HE WILL UPDATE IN 24 HOURS BUT AGAIN NO RESPONSE. When called back he said I will give transfer of service in 48 hours but again no response. Meanwhile, we called the customer care number, they also say 24 hours or put on hold and cut the call. Day before yesterday when I called Franklin again, he said refund will be given and the concerned sales team will call but again No response. Till now nobody contacted nor refund is initiated.

Hi
I had enrolled with assisted services in November 2023. I received the assisted services for initial 2 weeks and also those were not of my preference. The relationship manager had stopped responding to the calls nor messages as well. I tried calling and sending multiple times but no response. The relationship manager’s manager also doesn’t respond to any calls or messages. I tried raising my concern to the customer service but didn’t receive any help. I am having mental trouble with this. I am requesting for a refund.

We would like to give you our feedback on Assisted service for necessary actions,

1. We do not receive profiles regularly and the received profiles were not matching with my son stars.
2. Most of the times when we call, the calls are not being attended by assisted service.
3. The feedback from the potential matching profile are not being updated to us.

We recommend to change the relationship manager since we are completely disappointed with the poor service extended to us.

I have paid Hard earned money on BHARAT Matrimony for 3 months subscription plan.

Its been 2.5 months and I haven't got any genuine profile yet What i got 4 Profile i select and did try to CONTACT they were from different marriage beuro of Agency and they ask for take their subscription plan.
I mailed them multiple times to refund my money then then don't even respond to my mails. If they fo keep ignoring my mails I have to take legal action against them.

I have taken 3 months subscription plan. Its been approximately 2.5 months and I haven't got any genuine profile and what i got 4-5 Profile i select and did try to contact they were from different marriage agency and they ask for take their subscription plan.
I mailed to bhrat matrimony help desk about refunding my money then then don't even respond to my mails. If they do keep ignoring my mails I have to take leagal action against the organisation.

No phone numbers are available to call and discuss with opposite party.

I have paid to Brahmin Matrimony to look for matches for my brother but I dont find phone numbers for brides to call and discuss with their parents. I am getting an option to send the request to brides to disclose phonenumbers. How many Indian parents have capability to verify or to go through these kind of messages and react or reply. Every day we use to get many waste calls and messages so mostly there are lot of chances to ignore these kind of requests so concealing of phone numbers after paying money is not correct in matrimony. It is against consumer law. After paying money to Brahmin matrimony, phone numbers of parents should be disclosed and we must be able to call and discuss. Already there are many matches where you dont find photo of girls are uploaded. We can understand their concern but concealing phone numbers is not correct (for paid services)

Dear Sir/Ma'am,
I am Bhavishya Chauhan, my father holder of the account of my sister with profile no. h11123892. He got bharatmatrimony service on 22 July 2022 and paid 15222rs over the phone call managed by your executives. The membership was not liked by my father because your sales representative sent unnecessary details of the matching partners like she had woken up in the morning and forwarding the details of the profiles without even seeing them that it is a match or not, she trickly sold plan to my father and sent just normal profiles which is already shown on the application. So he decided to cancel the membership, as your company said that you would refund the whole amount. My father used that membership approx 1 week.

After one month of many phone calls and e-mails made by my father, they had sent a confirmation mail that they had initiated the refund of 13500(why 13500rs?) on 24th August 2022. I have the screenshot of the e-mail attached on the last of this mail. Even now, the amount of 13500rs has not reflected in my father's bank account. Again, after so many calls and e-mails, your company asked my father to share his bank transaction details, so he shared the transaction details from 12/07/2022-17/09/22.
After all this, my father got no response of confirmation through your company, and they had shared some ticket number, I don't know what it is.
And if now my father is calling your executives, they are saying that refund has been completed by our side, you have to contact your bank, and that bank said that no amount has been credited, and we can't do anything in this matter.
Currently, I am studying in Chandigarh, my father told me the whole matter and I also called them, they just gave another number and said "Please call to this number and share your matter they are the refund manager team, but when I called to that number they said we can't do anything in this matter you have to contact us through e-mails".

I don't know what is going on with your company. Are you guys making fools of aged people because they don't know how to use new technologies?
Kindly resolve this matter and initiate my refundable money, otherwise I have to escalate this matter to higher authorities and other people.

Bhart pe agent contact list pe call Karke Gandi tarike se call kar rahe hai mere pass prof bhi hai Maine call record Karke rakhe hai