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Bharat Matrimony Complaints & Reviews

2.9
Updated: Apr 13, 2026
Complaints 822
Resolved
435
Unresolved
387
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Bharat Matrimony reviews & complaints page 8

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S
SRILATHA PAPPU
Aug 16, 2022
Resolved
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Resolved

Dear Sir, we have taken Padmasali Matrimony subscription No: PDM393106 for 3months through online and paid Rs. 6372/-. At the time of taking subscription we enquired about conversion of subscription from Padmasli matrimony to Doctor's Matrimony. The customer care exective has communicated that we can convert the subscription at any time if we are not confortable with the profiles available in Padmasali Matrimony.

After taking the subscription and going through the profies for 15days we did not find suitable matches and requested the customer care executive to convert our subscription from padmasali matrimony to Doctors' Matrimony. But the customer care executives are not responding to our request and rejecting by saying that it cannot be convertable. Its been 1 month we are following up with them for conversion.
Hence I request the team to please look into our matter and resolve the issue immediately.
Sep 16, 2022
Complaint marked as Resolved 
Bharat Matrimony customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2022
Bharat Matrimony Customer Care's response
Hi Sri latha,

Greetings from matrimony

We are in the receipt to resolve your issue.

We will get back to you shortly.
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    N
    naiduvenkatesh
    from Mumbai, Maharashtra
    Aug 12, 2022
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    Address: Downtrodden Chennai

    Here is one helluva beggar company always with a begging bowl. Sir take Premium service. Only Rs 15, 000. Madam, please take Prime services. Only Rs 2Lakhs.

    A ###, take this gold membership. Only Rs 10Lakhs. Aye Salman, please put your selfie: Only pay Rs 50 Lakhs. Oye Rehanna Biwi, why don't you come take chindi chor service as an add-on: only Rs 2 extra everyhour. Hey Peter, come take my underpants, only Re 1 extra. Hello Margarita, take this condo, flavoured. Mangosteen. Come suck for Rs 3000 extra. Full organism guaranteed bhancore.
    Bharat Matrimony customer support has been notified about the posted complaint.
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      naiduvenkatesh
      from Mumbai, Maharashtra
      Aug 12, 2022
      Resolved
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      Resolved

      Address: Madras

      Beggars. only interested in your money. service? illai
      Sep 16, 2022
      Complaint marked as Resolved 
      Bharat Matrimony customer support has been notified about the posted complaint.
      Verified Support
      Aug 16, 2022
      Bharat Matrimony Customer Care's response
      Hi,

      Greetings from matrimony

      We Regret for the inconvenience caused to you.

      Please explain your query clearly

      Kindly Share your matrimony id to assist further.
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        naiduvenkatesh
        from Mumbai, Maharashtra
        Aug 12, 2022
        Resolved
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        Resolved

        Address: Chennai

        These beggars only keep on asking for more and more money without actually giving service.
        Sep 19, 2022
        Complaint marked as Resolved 
        Bharat Matrimony customer support has been notified about the posted complaint.
        Verified Support
        Aug 16, 2022
        Bharat Matrimony Customer Care's response
        Hi,

        Greetings from matrimony

        Sorry for the inconvenience caused to you.

        Please explain your query clearly

        Kindly Share your matrimony id to assist further.
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          J
          Jyoti Mittal@750
          Aug 12, 2022
          Resolved
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          Resolved

          Address: India

          Meine Apne profile banane se pehle sabh conform kiya tha and profile bane ke bade pay kiya hai - yeah nahi ke profile baniye aure pay kare diya bharat Matrimony ko

          Bharat matrimony ke worker kya work kare rahe hai - System se profile ate hai - vo Hme nahi dikhate profiles

          Bharat matrimony ke worker bolte hai pay karne se pehle mere profile dekhne ke bade bhe kehte hai 12-14 profile daily show hoyege - aure ek worker aisa hai jo kehta hai unlimited Profile show hoyege

          Pay karne ke bade mujh se kaha ja raha mein broden partner preference karo Age :- 25-30 kare do - Mujhe koi Business open ke liye person nahi chiye, marriage karne hai it's a very important relationship and long term relationship bharat Matrimony ko lagta hai mein apne future husband mein 5 years ka difference lo - Mujhe aisa karna hota tu iske liye jeevanshati site and betterhalf site other...option bhe hai bharat matrimony ko kyo pay karte mein

          pay karne se pehle kuch aure bola rahe tha aure pay karne ke bade aure kuch bole rahe ho bus yeah h e lie work karta hai kya Bharat matrimony workers only money purpose not consumer service

          Marriage relationship ke sath smart game kheil rahe ho bharat matrimony se cheap koan ho ga phire

          Lying bolna, marriage word ke sath smart game kheilna, money or time waste karna - Yeah ek gunah hai
          Sep 12, 2022
          Complaint marked as Resolved 
          Bharat Matrimony customer support has been notified about the posted complaint.
          Verified Support
          Aug 12, 2022
          Bharat Matrimony Customer Care's response
          Hi Jyoti,

          Greetings from Matrimony.com!

          We are in the receipt to resolve the issue.

          We will get back to you shortly.
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            S
            Satishbabu_2070
            Aug 12, 2022
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            Address: No:94, TVH Beliciaa Towers, 10th Floor, Tower 2, MRC Nagar, Mandaveli, Chennai, Tamil Nadu, India - 600028

            I was new to the matrimony site. After joining, it asked me to sign up and I signed for six months. I have sent my aadhar and driver's license to activate my profile.

            After many follow-ups with customer care and helpdesk, my profile is not still active and they refused to do refunds as well.

            I didn't use their service at all and they took my money and refused to refund as well.. Its blatant cheating and abuse of the online platforms. Its a cyber scam and people need to be watchful of this incompetent website.
            Bharat Matrimony customer support has been notified about the posted complaint.
            Verified Support
            Aug 12, 2022
            Bharat Matrimony Customer Care's response
            Hi Sathish Babu,

            Greetings from Matrimony.com!

            We regret for the inconvenience caused to you.

            Kindly share your matrimony id to assist you further.
            Aug 13, 2022
            Updated by Satishbabu_2070
            Sure. What is your email id. I will send all the communications to that email id ? Matrimony id is T7718885
            Take the first flight to Chennai. Carry good six pairs of iron slippers. Find the bostard directors and hit them with those slippers and keep hitting them until the heds break or the slippers fray. Madarchos buggers, only interested in fcuking money. Come open up your pyants and come to me. I will fill your arsa with money bhanchos. Love day lehsoon.
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              A
              Ashwini Harsoor
              Aug 7, 2022
              Resolved
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              Resolved

              Dr Rahul patil .age 43 yrs .surgeon in Royal university hospital uk..matri id K3217421.
              I got to know him recently and he was pursuing a kind hearted woman...asctine went by he requested transfer money as he had some problems and will return it back as soon as possible ...he emotionally convinced about his problem...I believed and transferred around 12 lakhs .to him which I had borrowed from my friends and taken loans .then slowly he blocked me ..but I didn't know it was fake..when recently I checked his matri id it was same but different pic with same name and details..and I was shocked .then I almost lost my life ...I m in full debts ...
              Beware of these fraudsters ..women please don't fall for any emotional help...they trap u ...
              Bharat matrimony please take care of this

              I have attached his pic here .for your information..
              Sep 8, 2022
              Complaint marked as Resolved 
              Bharat Matrimony customer support has been notified about the posted complaint.
              Verified Support
              Aug 08, 2022
              Bharat Matrimony Customer Care's response
              Hi Ashwini,

              Greetings from Matrimony.com!

              Sorry for the inconvenience caused for you.

              Kindly Share your matrimony id to assist you further.
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                R
                Ritu radha
                from thiruvalla, Kerala
                Aug 6, 2022
                Resolved
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                Resolved

                So my Name is Ritu, I have been a member in kerala matriomony since two years .I have paid multiple times hoping to get a good match .There are no relevant matches, no profile views .Both the website and mobile applications are totally disappointing as there are a lot of technical issue.
                Recently an incident made me raise this complaint as there was an Assisted profile which i really liked and reached out to the Relationship Manager Vrinda Binu, such an insulting behaviour from her end .She dropped the call many times.Neither i got a call back nor watsapp message .See Iam a paid member .And this is the service iam getting from the platform, i would like to remind that there are plenty of Matrimony sites out there and I will go for some other.Customer Satisfaction is very important .
                I want things to be sort out.I want a revert.
                Sep 7, 2022
                Complaint marked as Resolved 
                Bharat Matrimony customer support has been notified about the posted complaint.
                Verified Support
                Aug 06, 2022
                Bharat Matrimony Customer Care's response
                Hi Ritu,

                Greetings from Matrimony.com!

                We regret for the inconvenience caused to you.

                Kindly share the matrimony id to assist you further.
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                  A
                  Avijit Das 90
                  from Chandannagar, West Bengal
                  Aug 4, 2022
                  Resolved
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                  Resolved

                  Hello sir/mam,
                  Writing this review with a great regret, that I have never seen such fraud and rubbish service in my life.
                  It's been three months & my experience was not good at all. Seeing the famous brand name I paid money and hoping for good service. But there is huge huge difference between your words and actions. They do not match in any angle!!

                  Before activating the service, regular calls came, now I have to ask for a profile (every week) from your service manager Mr. Dipankar Roy. There is another senior lady named Nidhi Burman. She introduced herself as Dipankar Roy's senior. But she dont even know how to talk to clients. What a bad behavior and foul language!! I had a very bad experience. I understand that the money went down the drain.
                  I will make an arrangements so that no one else I know, will cheated like this. There is no option to give minus rating, I would have given it if there was any scope for that.

                  Thank you anyway.
                  Sep 4, 2022
                  Complaint marked as Resolved 
                  Bharat Matrimony customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 04, 2022
                  Bharat Matrimony Customer Care's response
                  Hi Avijit Das,

                  Greetings from Matrimony.com!

                  We regret for the inconvenience caused to you.

                  Kindly Share the matrimony id to asssit you further.
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                    K
                    KalaRenu
                    from chennai, Tamil Nadu
                    Aug 3, 2022
                    Resolved
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                    Resolved

                    S. Karthick contact number [protected]
                    UPI transaction ID:[protected]
                    Bharat Matrimony UPI ID : Bharat matrimony.[protected]@axisbank

                    Payment for order:JxvC2gAocZYIKK
                    kindly please claim my 2950 rupees
                    Sep 3, 2022
                    Complaint marked as Resolved 
                    Bharat Matrimony customer support has been notified about the posted complaint.
                    Aug 03, 2022
                    Updated by KalaRenu
                    Karthick told me via GPay send request link. So I put that link and sent the amount 2950. Then he told not received money. But requested amount was received... Showing my GPay transaction history
                    Verified Support
                    Aug 03, 2022
                    Bharat Matrimony Customer Care's response
                    Hi Kalarenu,

                    Greetings from Matrimony.com!

                    Sorry for the inconvenience caused for you.

                    Kindly share your matrimony id to assist you further.
                    Helpful
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                      T
                      Tebo
                      Jul 31, 2022
                      Resolved
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                      Resolved

                      Your site appears to be deceptive, manipulative, and unprofessional one as experienced by me as a parent of my daughter as potential bride. The profile of & interactions (either through video call, or voice calls, WA conversations) with the proposed bridal partners are fake, fabricated & simulated in disguise of grooms and/or their family members, and sometimes doctored through so-called Relationship Managers. Once payment is done, your people start cheating the customers, which is very unfortunate. The helplessness of the bridal parties is exploited. Kindly look into this and take appropriate action, otherwise the complaints may require to be escalated further and your reputation will be tarnished to a considerable extent.
                      Sep 1, 2022
                      Complaint marked as Resolved 
                      Bharat Matrimony customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 01, 2022
                      Bharat Matrimony Customer Care's response
                      Hi Tebo,

                      Greetings from Matrimony.com!

                      We regret for the inconvenience caused to you.

                      Kindly share your matrimony id to assist you further.
                      Helpful
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                        R
                        Ramakrishna.R
                        Jul 30, 2022
                        Resolved
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                        Resolved

                        Dear sir,
                        I am RAMAKRISHNA R (K3312348)
                        My Basic preference
                        Age. 25-31 yrs
                        Hight 5.2 to 5.7
                        Maritual status unmarried
                        Caste Brahmin Smartha and vaishnava whichever
                        education qualification : Bachelore degree in arts/science/commerce/ Higher secondary school/ High school
                        Employement : Employee or non employee optional
                        Occupation : optional
                        Annual income : optional

                        My location preference:Bagalkot, Belgaum, bellary, chitradurga, dakshin kannada, davanagere, gadag, hassan, haveri, hubli dharwad, kodagu, koppal, raichur, shimoga, udupi, uttara kannada

                        after i Save these preference each time when i searching for profile by by these preference,
                        my Result will be { CURRENTLY, THERE ARE NO MATCHES BASED ON YOUR PREFERENCES} from the date of (18th june 2022) in both regular mode and Prime mode
                        When i speak with customer care for this issue they are teaching to currect my preference and i will correct after also not getting satisfied results to me.

                        My complaint is you have to take necessary action for this issue. kannada matrimony is No.1 and have LAKHS of profiles and even though also not uploading matches according my preference. may its due hardware or software issue i dont know exactly.

                        Ramakrishna.
                        Ph.[protected].
                        Sep 1, 2022
                        Complaint marked as Resolved 
                        Bharat Matrimony customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 01, 2022
                        Bharat Matrimony Customer Care's response
                        Hi Rama Krishna,

                        Greetings from Matrimony.com!

                        Sorry for the inconvenience caused to you.

                        We are in the receipt to resolve your issue.

                        We will get back to you shortly.
                        Helpful
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                          N
                          Nanthu_snk
                          from Coimbatore, Tamil Nadu
                          Jul 27, 2022
                          Resolved
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                          Resolved

                          Address: Anna Nagar, Chennai

                          Profile ID : GDR463488 and KON353615

                          I am extremely sorry to say that I am receiving the worst service from the Bharath matrimony.
                          I have also initiated a chat and call with the team regarding the help but no use.

                          Raised Tickets Numbers
                          1. CBS14728490

                          2. Tickets No. 14731206

                          3. CBS14734401

                          Payment for upgrade for the profile ID GDR463488 and KON353615 in Gounder and Kongu Vellalar matrimony was done as follows.
                          Transaction for Rs.5782.00 by UPI done on 20th July 2022.
                          Received payment successful message from bank. forwarded to helpdesk at[protected] as per the sales team promised to give you a combo package of GDR463488 and KON353615. But once the payment done then the sales team can’t be reachable but they still promising your package will be activated tomorrow itself in every days.

                          Communicated to Gounder matrimony customer care and help desk by call and email and remained daily as on today, no response for the mail to [protected]@communitymatrimony.com, customer care personal answers the call say they can only inform the helpdesk.

                          Requested to upgrade or refund if they are unable to upgrade.

                          Below are the issues.

                          1. Requested to upgrade the combo package for GDR463488 and KON353615.
                          2. or refund if they are unable to upgrade the combo package.

                          Kindly help me resolve this issue. Thanks.
                          Jul 28, 2022
                          Complaint marked as Resolved 
                          The Bharat matrimonial gold combo package has been activated after lot of follow ups. Especially I regularly called to the customer support at 081449 98877. It will taken time but they have did it now. Opened more than 3 tickets for this issue and regularly followed the status update. After final conclusion my combo package was upgraded at midnight itself. Thanking you for your support. And am so much happy with this issue is solved.
                          Bharat Matrimony customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 28, 2022
                          Bharat Matrimony Customer Care's response
                          Hi Nanthu,

                          We regret for the inconvenience caused to you.

                          Please be informed that your package has been activated.

                          You can start using our service.
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                            D
                            DharamjeetSinghSyan
                            Jul 27, 2022
                            Resolved
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                            Resolved

                            My mother got numerous calls from Bharat matrimony ( Kolkata) repeatedly everyday ( for last 3 weeks)after creating a profile for my elder brother. The number is [protected](female)(Shehnaz Ansari shown in Truecaller).
                            Yesterday 26th July, 2022 the executive called my mother again and tried to convince which my mother rejected.
                            After looking into the profile and surfing once again my mother noticed that many profiles have been either deleted or hidden.

                            Today (27th July, 2022) my mother received numerous calls again from this number to which, at last, she responded. It was that executive again. My mother was enquiring about the offer when the sales executive (Female), suddenly bursted out and used slangs and foul language. My mother got upset due this bad experience.

                            This is really shameful. This should not be the culture of abusing the innocent senior customers when they turn down the offer.

                            Please take strict actions and resolve this problem. Sales executives like this lady should be penalized to setup an example to others too. BHARAT MATRIMONY OWES AN APOLOGY.
                            Aug 28, 2022
                            Complaint marked as Resolved 
                            Bharat Matrimony customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 28, 2022
                            Bharat Matrimony Customer Care's response
                            Hi DharamjeetSinghSyan,

                            Greetings From Matrimony!

                            Sorry for the inconvenience caused to you.

                            Kindly share your matrimony id to assist you further.
                            Helpful
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                              A
                              Arun kumar k m
                              Jul 16, 2022
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                              Poor service, looks like all this sites are interested in making money.i got a call from same company to subscribe community site too..what a irony.planning to make this email to consumers form., they don't highlight you profile after 20days of subscription and they resume last 20days..so that we will have to subscribe again.
                              Bharat Matrimony customer support has been notified about the posted complaint.
                              Hi Arun Kumar,

                              Greetings from Matrimony.com!

                              We regret for the inconvenience caused to you.

                              Kindly share your matrimony id to assist you further.
                              Helpful
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                                R
                                Rccc
                                from Delhi, Delhi
                                Jul 11, 2022
                                Resolved
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                                Resolved

                                Fraud by bharat matrimony against the complaint number BM26800388. The complaint was about harassment by members id (h[protected] showing porn during WhatsApp call. A threatening call was also made by number ([protected]). Complaint has been registered on cybercrime cell. Bharat matrimony is not responding transparently and looting the customer
                                Aug 15, 2022
                                Complaint marked as Resolved 
                                Bharat Matrimony customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 14, 2022
                                Bharat Matrimony Customer Care's response
                                Dear Customer

                                Greetings from Matrimony.com!

                                Sorry for the inconvenience caused to you.

                                We would like to inform you that we have suspended the profile.
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                                  S
                                  Sweshan
                                  Jul 11, 2022
                                  Resolved
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                                  Resolved

                                  Created a profile and never informed about the auto renewal when I signed up in the website and started using the mobile app.

                                  No prior request was sent before the auto renewal and no reminders were given. Received an email from my bank regarding the auto renewal of CAD 145. I have been requesting many customer service representatives to cancel my renewal and request a refund, no one had helped me so far and all their answers were the same mentioning that someone will get back to me within 24 hours and none of the representatives provided me the complaint nunber and no one had contacted so far.
                                  I have never been directed to any of the managers. I will be taking a legal action if I don’t hear back from them.
                                  Provided my details many times:
                                  Matrimony ID: M8918779
                                  Aug 19, 2022
                                  Complaint marked as Resolved 
                                  Bharat Matrimony customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 11, 2022
                                  Bharat Matrimony Customer Care's response
                                  Hi Sweshan,

                                  Sorry for the inconvenience caused to you.

                                  We would like to inform you that the auto renewal refund has been initiated from our end.

                                  You will see that amount credited back to your account or credit card with in 7-10 business working days.
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                                    K
                                    Jul 10, 2022
                                    Resolved
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                                    Resolved

                                    Hi Team,

                                    My name is Kalyan, I have subscribed for bharatmatrimony services.
                                    After some time just before the day of auto renewal, I have deactivated my profile. Still my money has got deducted from Credit Card. So I have called up the customer care to further clarify that I no longer intended to require their service and they suggested to send an email for [protected]@bharatmatrimony.com. Even after sending many emails there is not even a single reply from bharatmatrimony. And after further follow-up calls they said your money has been refunded but still nothing has got credited into my account.

                                    Can you please advice on what needs to be done further inorder to refund the amount. Let me know if you need any further details

                                    Note: There is no email/phone-call reminder about the auto debit on the said date. I have all phone call recordings with me when I was talking to bharatmatrimony services.
                                    Aug 19, 2022
                                    Complaint marked as Resolved 
                                    Bharat Matrimony customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 11, 2022
                                    Bharat Matrimony Customer Care's response
                                    Hi Kalyan

                                    We regret for the inconvenience caused to you.

                                    Please be informed that your auto renewal of 390 AED refund has been initiated.

                                    You will get the money back to credit card in 7-10 business working days.
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                                      H
                                      Himanshu100mittal
                                      Jul 7, 2022
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                                      Please resolve the issue, no response came from bharat matrimony from 3 days

                                      It was committed by company authorize person Mr ROHAN to give contacts 350 on bharat matrimony and 350 on aggarwal matrimony = Total 700.
                                      Total payment made by me 7080 ON 27 JUNE 2022.
                                      But now only 160 contacts came in my account.
                                      Please refund my amount.

                                      Matrimony Id H10515783
                                      Mob [protected]
                                      Bharat Matrimony customer support has been notified about the posted complaint.
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                                        Bknr
                                        Jul 6, 2022
                                        Resolved
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                                        Resolved

                                        Payment for upgrade for the profile ID NAR69729 in Nair matrimony was done as follows.
                                        Transaction number[protected] for Rs.5074.00 by SBI debit cardx2539 done at PU000131 on 02 July 2022at20:25:26.
                                        Received payment successful message from bank.forwarded to helpdesk.
                                        Communicated to nair matrimony customer care and help desk by call and email and remained daily as on today, no response for the mail to [protected]@communitymatrimony.com, customer care personal answers the call say they can only inform the helpdesk.
                                        Requested to upgrade or refund if they are unable to upgrade.
                                        Kindly help me resolve this issue. Thanks.
                                        Jul 7, 2022
                                        Complaint marked as Resolved 
                                        Immediately after the consumer complaint, forwarded my issue to to nairmatrimony they agreed to upgrade my profile for my subscription.after my repeated requests to few staff and Manger virtually I touch everyone's feet sincerely, within few minutes later they upgraded to 3 months package which costs only 3000 +. 540 gst instead of my subscription 5074for 6 monthsvalidity 4300+764gst. Immediately I sent mail and informed consumer complaints. Subsequently itried to contact the manger, but one good Samaritan who handled my call promised to rectify and a follow up with him till this time, yielded result and I got my subscribed pakage for six month validity. From the bottom of my heart I sincerely Thank the consumer complaints team and the Nair matrimony team staff for providing justice.
                                        Bharat Matrimony customer support has been notified about the posted complaint.
                                        Jul 06, 2022
                                        Updated by Bknr
                                        5074 paid including GST for six months package from their Nairmatrimony application on 2/7/22 . But they upgraded only for 3 months Period .This unethical trade practice. Evading collected GST by Modifying package as per your intrest.

                                        Verified Support
                                        Jul 06, 2022
                                        Bharat Matrimony Customer Care's response
                                        Dear Customer,

                                        Greetings from matrimony

                                        We are in the receipt to resolve the issue.

                                        We will get back to you shortly.
                                        Jul 07, 2022
                                        Updated by Bknr
                                        Thanks for helping to resolve the issue.Just now received the message from Nair matrimony.
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