Bharat Matrimony Complaints & Reviews

The person dr harry akash from bharat matrimony profile num h6718814 is a fake profile. The guy claimed himself a orthopedic surgeon n his mother is no more. He said his mother is from chandigarh. He was mailing me n in last mail he mentioned he bought iphone, apple laptop, jewelries, handbag n so on. Today i received a call from india n was asked to pay usd489 for custom clearance. I was suspicious n tried to trace everything i cud n finally i saw this message in google. N nw i realized that he is the same guy n trying to cheat again. Bharat matrimony ban this profile. He was mailing from [protected]@gmail.com

I found this profile on bharat matrimony he is a fraudster his name is dr. Rashi anish and he has removed his profile. We were talking since one month and yesterday suddenly he asked me for 25k after some argument i got ready to transfer him as we were plan to meet in november. He said he will come and then we'll get marry.
Today morning i have seen his profile on site that he is in fraud list.

My father has registered my account in kerala matrimony and when the paid time is about to expire they send a lot of request and after expiring the paid time we will get a lot of requests too which we cannot see. When we paid and send the request response most of them are fake. They dnt reply and if we call those nos they don;t exist. All these matrimony sites do is create fake account and use the already married people's account. I saw one of my friends account after 1 year he got married still working and i called and asked he said he deleted the account just after engagement itself. This is cheating the people for their money. I have deleted my account too but i got to know from people who know me that it still exists. Consumer care need to look in to this kind of situations.

Dear Team,

I joined the assisted service by paying 25000 they informed me they will send 3 profiles per week and follow up with them - No response till date.

My id :M4644919
Email: vivek.[protected]@live.com

They havent kept up to their promises I have been polite an sent emails and have even chatted with them however no response on the phone number or their manager.

I have lost my patience - you cant say your client is not good If my profile is not good why did you guys call me back to back to join the service. Why did you guys promise that we will do something and end of the day I'm sitting and performing the search.

All I need is my money back or will have to take this as a legal case.

PFB some emails which were sent and no response

Hi team,

It's really bad on your team after taking 25000 from me I have to search profiles on my own.

How can I get my refund back pls ensure to revert or call me at the earliest.

On 11-Aug-2017 10:16 PM, Vivek Shankar wrote:
Hi Mary,

Tried reaching you on your number but wasn't able to connect. This week profiles were not good.

Have you received any leads, I'm very serious on my marriage looking at current profiles I'm worried If I'm loosing my money of 25000 which I paid.

In case its difficult to find profile for my id pls let me know I would like to cancel my membership and save my money.

Pls call me when you are free tomorrow.

My first customer complaint in life as am frustrated to the max.
We were repeatedly called to get enrolled to kerala matrimonial assisted services, do enrolled paying 12k. Multiple assisted service providers changed but no response. We couldn't reach their customer complaint number too.
Fooling people over marriage is the least a famous matrimonial site could do.

We have created one profile for our daughter with profile-id : b2033465 at bharat matrimony. It was in testing mode and i was able to view different profile as per my option mentioned while creating the same.
We were planning to subscribe for the profile to get responses. But, in the mean time, one employee of your company (Ms. Priyanka) insisted to create a profile at brahmin matrimony and told that earlier profile matches are also be visible in the new profile (Brh 2030365 which was created by the person) which are already shortlisted. As, we are not domain expert, we had no idea that if we create a separate profile-id, earlier ids are not be able to get in the new profile-id. But she assured us that all the shortlisted ids will be transferred to the new id.
We have paid rs. 3300/- for new id creation & rs. 1200/- for highlighter & to keep the profile of our daughter in the 1st page. Total money paid = rs. 4500/- to matrimony com pvt ltd. Through debit card on 7th sept, 2017 at 19:02:18 hrs.. Rrn :[protected], inv : 115, ref # 41554622.
As we keep the profile in bharat matrimony with the same profile (B2033465), we told ms. Priyanka to revert the same asap and she assured us to do the same and said that she has already sent mail to chennai, the head office. It is already 5 days over and nothing has happened and she is also not picking up the phone today, we had no other way rather than highlighting the issue to resolve as early as possible.
Requesting you to review the matter seriously and resolve at the earliest.

Thanks & regards,
Chhandak sarker ([protected]) & smita sarker ([protected])

31/08/2017bharatmatrimony[protected]us (Do you want to convert this to an emi)
7, 469.72

Recurring transaction has been enabled on my credit card and the same card details are saved and the account has been auto renewed with usd 112 with the saved details.

How on earth can these changes can be saved without the consent of the customer.
Did you call me on my mobile, and did i say yes for auto debit.
I am currently out of country and you just take away customers money so easily.

We do not need any further services in you. Please close the account and refund the entire money with interest. Should there be any delay in doing so, shall lodge a police complaint against the fraudulent transaction done.

Complaint status
[sep 07, 2017] bharat matrimony customer support has been notified about the posted complaint.
Bharat matrimony customer care's response, sep 08, 2017
Dear user,
We're very sorry to hear this. We would like to inform that we have reverted to your registered email id for the above complaint hence requesting you to
Check the same.
Should you require any further clarifications or assistance, please call us at[protected].
Regards,
Team contact center
Bharatmatrimony.com

They have given reply that they are looking in to that. That is the same thing i am hearing.
They said they have refunded. I sent the statement showing no credit yet.
No reply.

Before expire date without any call or message they charged uad 87 from my credit card.
Today my brother profile payed membership package will be expire. Unfortunately before expire date they are renewed automatically and charged usd 87 from my card. I am not interested to continue and requested them to pay back immediately. When i approach them to reading this auto payment error they are saying about terms and conditions. They theft the money without my permission. They have no rights to take my from any once account.

For the first payment they called me many times and i activated through online with my credit card. It was route me by a customer executive he was send a link and ask me to follow for payment. At that time also they are not explain anything about it. Now they are saying that it will take 7 working days to return back. I have no hope on that.

Please consider this as a request and do something needfully.

Dear friends,
I would like to share my worst experience against bharat matrimony photography service. Please do not trust any services from these guys. When they came for taking order for my marriage event (05/06/17) order tn17055778 they promised me they can deliver. But you know it's already three months over they are still keep processing by saying silly excuses. As per the agreement they have to provide photographer details one week before the event date but there was much deviations in that details and they failed to keep their agreement. If we do follow up and give pressure, they will send reviews (We cannot give comments from that review, because they will excuse by saying that review was from another department). And regarding videography, it's better we can take from our own mobiles and do edits.
It was my mistake trust them and their agreement promises. I did not expect these worst experience from a giant/professional firm services.
Please friends, do not use any of their services from bharath matrimony. It's my request.

Thanks and regards
Subash. N
+91 [protected]

Salil shukla bm id h6374957, son of ravi shanker shukla, from lucknow and currently in bangalore is a totally fraud person. He claims in his profile that he is 30year old and never married. However, the truth is he is a divorcee with petitions of dowry and harassment case against him. He is 35 year old and was also in jail for few weeks when he was married because of a adultery case. He used to work in volvo and then technologia. Now he claims that he works in oracle but that is not the truth. He works for emids customer-office in silk board
He has been cheating 100s of girls in bangalore and targets bengali girls especially.

The proof of his divorce and petitions case
https://indiankanoon.org/doc/[protected]/

His entire job resume is here
https://www.scribd.com/mobile/document/[protected]/Salil

You can match the address mentioned in his resume and the address mentioned for his wife in the petition case.

Hi,
This is regarding the profile h6593299.

They guy name ayush mobile number [protected] created my assisted matrimony profile in may 2017 and he promised to get me refund if i am not happy with the services. I called him after 2 days that i don't want this service please process my refund.
From that day onwards i am calling him and customer care but there is no response and i did not get any refund. And it's 3 months now and still i am sending emails to the complain email address but no reply from them as well.

I am not using that service and no one had once called me for that service either.
For god sake please process my refund it's $550 dollars not a small amount

The user i'd is h6692780 in the name of dr akash harry seemed to call himself orthopedic surgeon based in london
My humble request to user of bharatmatrimony dr akash harry is fake fake fake
Though he has a genuine phone numbers [protected]
And
[protected]
I also read the complaint from jeevan sathi but registered in different name
He mentions his mom is from nagpur maharashtra who is no more. Please be aware of such frauds

Bharath matrimony just shut down ur business man ur playing fool with so many innocent life's
If there is no action is taken on this account den i personally sue u and ur paid customer in court

Worst wedding service by matrimony photography i have ever seen. Lots and lots of mistakes and irresponsible attitude. I request every person not to give any work to these unprofessional peoples. Really got fed up by calling everyday and requesting them to send my album and videos. Everyday i have to push them to do my work. A month passed of my marriage, still no response from them. Also many important video clippings are not taken when asked. They are best at making invalid excuses.. Sadly i am writing all these about them. I cannot do anything more than this coz already paid full amount. If it was possible i have reported against these unprofessionals but alas. Their license should be cut from the wedding services.

Vaibhav narsale well educated boy. Met through bharat matrimony. I recived intrest he met me we devloped our relationship. He promised me that he will marry he like profile. And evrything is good.
On the commitment of marriage he had physicall relation with me. When i asked him to talk with parents abt marriage he start giving execuses that height diffc, his dad issues he wont accept our relationship. Lastly when i forced him he strted telling that he is not intrested in marriage. He dont want o marry.
He has 5matrimony active profiles.
He is big cheater.. Playing with girls emotions and simply using them on the false promise of marriage.
He is also saying that he kbws astrology and saying good things abt kubdli marriage time he will make you beleive in him. Started playing with emotions.

I informed his family then ther are stred tallking nonsense things about me and strted abusing me only. Knowing all fact that his son only sent me intretest on matrimony. With this cheaing ibtentions.

Beware girls from him and such kind of boys/profiles.

Name - vaibhav narsale
Location - bhandup, mumbai
Qulification - be
He is working in reliance jio infocomm ltd

Dear team,

Greeting of the day!!

Myself meenakshi kanojia, i was registered with your site in 2014 mid with the registered email of my father that is mr. R. K. Kanojia (Rajkumar. [protected]@gmail.com). My bharatmatrimony id was meenakshi kanojia (H4231998)

I got my match in somewhere around 2014 feb name sachin kumar. Our families met and fixed our marriage. I got engaged on 5-10-14, and married on 15-02-15.in between that we started having conversation on call, n message.

I really need your help, because since the day i got married this person and his family tortured me mentally n physically for dowry. They have given wrong information about him. Now our matter is in court as they all did domstic violence with me and also forced me to leave job. They made me financially dependent and till the date i am having a son of 1.9 years old. My husband is not bearing our responsibilities and is not ready to give any expense.

Now i am at my parents home since nov 2016, when they beaten me n put my phone in their custody so that i won't be able to call police and locked me in room without my child.

So therefore i need your help. Please provide me the details of my husband of that time when registered his id with your matrimonial site.
—
Thanks & regards
Meenakshi kanojia
[protected]

1) no matter what the issue is, the customer care for assisted matrimony is never reachable. What kind of a service keep so many numbers and do not respond on any service numbers? There is no escalation matrix and if there is any complaint or ticket raised, it is lost. We just simply keep tearing our heads but there is actually no service provided. Even if by chance one of the number is answered they keep telling to call the other number or say that someone will contact, which never happens
2) [protected]@assistedmatrimony.com, helpdesk and the relationship managers never respond to the complaints raised on the mail. Their job is to ensure the payment is done and never provide services nor we could reach any of assisted service customer numbers. One number constantly goes to call forwarding.
3) for assisted matrimony services people keep calling until you pay. After that they just send some profiles. But in fact they do not contact the profiles and they randomly send some interests to profiles without our consent which does not fit any of the preferences we give and even if they do that they just dont even see even if at least one of the preference is matching other than the gender. Just for the sake of count they send our profile to random people and pass time this way until next payment

Job of bharat matrimony is just to drag people until they pay money and after that there is no response what so ever. Bad services, fraud profiles and lack of background verification is one thing, there is never response to the assisted matrimony services numbers and no response to the complaints or clarifications raised on customer care numbers

Though the payment has been made for 6 months, the classic package has been deactivated abruptly since 9th aug 2017. They mailed on 9th aug that the service would be restarted within 48 hours. - ticket id - bm17292228. However post this deadline also the service not restarted.
Meanwhile, your insensitive system calls up for renewal of services.

On following up, their staff tells that the problem is not with their department.

And your state head - mr. Kumar mohan, when called states "don't get into an argument". So a customer who is asking for service which is paid for and due refund on time, is getting into an argument!

Your sales team follows up incessantly till we upgrade or become a premium member - giving all big promises - we are here to support, we will ensure quality of service this time. Sales executive - deepali from pune office.

However, when it comes to ensure service is provided as committed or refund process or at least the basic service for which i have paid, there is no response, calls are not attended! They even go to the next level, asking their colleagues to call and lie that deepali has resigned and is getting married. This tells about your reputation and relationship management.

Regarding refund of money, first you do not want to provide commitment. When pushed for, you provide a timeline of 1 month after a week. Then after 20 days, you call and inform that your mode wasn't online, hence we require your address to send cheque. When followed up near the deadline of 30 days, you again tell that we will require another 15 days to process the payment. What is this, a 5 year repayment scheme!
& your employee says don't complain to me!

Didn't expect such pathetic service from a reputed brand like you. This is worse than local match-making mandals.

Please note that due to repeated follow up calls by your personnel mr. Ajay kumar (Mobile no.[protected]) on phone on 30th july 2017 to extend the bharatmatrimony.com services for matrimonial of my daughter nidhi sharma (Id: h6094938) for next quarter in advance at discount rate rs.2400/- for a quarter. I was told to deposit online rs.5299/- and was assured to refund the balance amount giving credit. I transferred the amount using netbanking (My transaction ref no. Igabsvlhz9 for rs.5299/- dated 30.7.17). Despite repeated requests, i have not received the amount credit in my account yet.
Kindly expedite the same or else i shall be left with no alternate but to file complaint with consumer court.
Regards,

H k sharma
Mobile: [protected]

An amount of $170/- is being collected regularly by bharat matrimony without our consent, misusing credit card information, which is not only illegal but also a fraudulent activity. No prior information was given.

The company - bharat matrimony has been indulging into fraud/ forgery activity which must be stopped immediately and the company must refund all the amount collected so far. We are not at all interested to continue with bharat matrimony.

Registration number b1230605