Bharat Petroleum [BPCL] — Adulteration in fuel leading to vehicle damage

Address: Delhi

Date of incident - 30.08.2024
Petrol Pump - BPCL Rajdhani Servie Station
Address - NH-24, East Vinod Nagar, Delhi - 110092

ISSUE - I got 30L diesel filled through this pump in my XUV700 car (HR98K6466) on 30.08.24 (rainy season) at 1442 hours. Immediately after the refilling was done, car stopped and started giving a warning of 'Fuel in Water'. After which I spoke with the owner of the pump and he suggested that the rain water might have seeped in into the underground fuel tank,

Post this, I had to get my car repaired wherein whole fuel tank was cleaned up and several parts got damaged and were replaced like diesel filter, sensors etc. This costed me 7782 rs. However, the owner has refused to reimburse the repair and the fuel bill.

Repair bill - 7782
Fuel bill - 2628
Total - 10410

Attachments
1. Fuel Bill
2. Repair bill
3. Water in fuel warning
4. water in tank photos