Bharat Petroleum [BPCL] — applied for new gas connection but have not got yet even after paying extra charges for delivery on prefered date

Address:	Gurgaon, Haryana, 122001
Website:	my.ebharatgas.com/bharatgas/main.jsp

Hi,

I applied for new lpg connection from bpcl nearest agency named (Ravi gas agency).
I applied it on 4th oct, 2017
I made the online payment on 6th oct, 2017
My request id is 43311220
My registered mobile number is [protected]
Bpcl transaction reference number: 2334787

While making the online payment i payed extra 50 rs charges to get my connection delivered on prefered date which was 9th oct, 2017.

But my connection has not got delivered yet.

I have raised multiple requests/complaints to the customer care team but everytime they just create a new request or set a reminder on existing one but they dont resolve any of the complaints.

I even made multiple visits to the distributor. I submitted the hard copy of the documents as well to avoid any cofusion related to required documents.

But distributor says they cant do anything for me.
Customer care says they can jaust raise a complaint.

In any case my query is not getting resolved and my connection is getting delayed

Please help if possible.

Thanks!