Bharat Petroleum [BPCL] — Bad experience by manager & staff @ edayar pump

On 27-sep morning at 9 am, i went to the bpcl pump, ambakudi fuels, muppathadam, edayar, aluva, kerala for fueling my car and i could see the pump premises under maintenance and only narrow way to enter the pump. I couldn't see any staff guiding at entrance or to remove concrete broken slabs from the way. My car got hit on a stone while entering the pump & when i asked the staffs to ensure the path to be clean before they start fueling to any vehicle they started shouting at me & insulted in front of my family, since no one was wearing the name plate i am not able to write the same. I approached the pump manager and he in spite helping, insulted me along with other staffs. Request the concerned authorities to check the matter & ensure either the pump is completely closed for maintenance or adequate space is provided to enter the pump and staff to guide so that the cars or big vehicles not getting any damages. Also need a compensation for my car damage.. Expecting an early revert from the concerned.. Ramesh pb mob - [protected]