Bharat Petroleum [BPCL] — Bharat petroleum doing prank with customer no valu valu

Address:

Bangalore,Karnataka,India

Dear customer court,

I have been facing consequences from from last more than one month with Bharath gas on 15th of July I have applied for a new connection request ID 85325743 this request has been rejected as the agency that I have selected from Bharath gas official website is providing connection only to respective Army professional( In this regard I have a question that why that agency named Para Gas agency is in Bharath Gas official website if such agency not for common people)
Above is the fault of Bharath gas for the same reason I have raised complaint over official website of Bharath patroleum but the same complaint ID 06096100 has been closed without my confirmation and consent so they simply waste my 25 days here.
Again I have raised request for for new LPG connection on 7th Aug'23 request ID 85439775 with different gas agency named Lavanya Gas Agency at RT nagar, on 14th of Aug23 I got a call from from agency that my request has been approved now I need to send my aadhar card, I have sent my aadhar card then they asked me to pay 7533 Rs for the same I got a mail from gas agency along with quotation and QR code for payment.
For surity I have checked my request ID status over Bharath patroleum official portal but it was not approved it means Gas agency staff were telling lie again I have call to gas agency (Lavanya Gas agency) I have told them that I have checked request ID not approved then they are getting that request has been approved and asked them to approve the same so that I can make payment online they answered that they can't approve it untill unless I will not pay them 7533 Rs, In this point I feel that something going wrong as agency is not following company norms and conditions
Again I called to gas agency and told them to approve it as it very important otherwise I will go to court this time they approved it but once I logged in in to portal to make payment from first time only I am getting one error which is "You have exceeded maximum number of OTP limit

Please comment on this there is no value of customer even though same customer waste more than one month still struggling to get connection

Pls help me