Bharat Petroleum [BPCL] — bharatgas new connection request getting delay more than 15 working days

Address:

LPG Business Unit Bharat Petroleum Corporation Limited Plot 31 Prince Ghulam Md. Shah Road Golf Green Kolkata - 700 001 East Telephone: 033-24293190

It is more than 21 days and more than 15 working days from my date of application 29-jun-2020 reference number 72932182 for the new connection. Could you please confirm the status of my new connection request. Whether you are giving, rejecting or requiring any other document from my side, can you please inform me. Each time i send mail, from your end a customer request id is created indicating that someone will contact me about my concern but no one still contacted me.

Now even if i am not able to check status of my request online as it is showing "opt limit exceed". Please try to resolve this issue.