Bharat Petroleum [BPCL] — booked gas cylinders are not delivered from poorna gas agency

Address:

Thiruvananthapuram, Kerala, 695121

Hello team,
My name is anishkumar g s and i have booked to refill my bp gas cylinder nearly 1 month ago in poorna gas agencies, udiyankulangara, neyyattinkara, trivandrum. I haven't received the cylinder yet and yesterday i got a message like the order is cancelled because the customer is not available. I am available throughout and they haven't reached out to me. This is the second time they are doing the same to me and this is not acceptable. I am running out of gas now in this rainy season and this will force me to switch the provider. Please take quick action and revert me on this. I forgot my consumer number as i am at my office now and my registered mobile number is [protected].
Name - anishkumar g s
Registered mob num - [protected]

Thanks.