Bharat Petroleum [BPCL] — cannot modify /add attachment for a new connection request

Cannot modify /add attachment for a new bharath connection request (Request id :43074831

I have made request for a new gas connection in bharath gas agency by filling kyc online, however while adding kyc support document the website timed out, i tried to modify add attachment providing request id detail, but coudnt do that.
Please resolve this at the earliest
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