Bharat Petroleum [BPCL] — CCAvenue Payment was successful however KRK Distributer says no payment received

CCAvenue Payment was successful however KRK Distributer says no payment received, despite of showing payment proof (UPI ID) and bank statement distributor rejected to delivery of GAS Cylinder
Booking id: 82547
Customer no: 74895398
Distributor Name: KRK POWER BHARATGAS AGENCY
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Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Mar 08, 2022
Updated by Sateesh Maheshwaram
Received following update without any resolution after complaining on Bharatgas complaints (https://www.bharatpetroleum.in/enquiry-gas.aspx), customer care number is always busy,

Subject : Your ComplaintNo. 04215179 dated[protected]:03:51

Best wishes from BPCL Customer Service. We are pleased to inform you that your above grievance has been resolved as under:
Complaint Type : Amazon/ Payment successful but cash collected
Description : Complaint
Troubleshooting : null
If your grievance is not resolved to your satisfaction or you need further information / clarification in this regard, please contact us on our toll free number by mentioning the complaint number. We respect your continued association with Bharat Petroleum and assure you of our best cooperation.
Kindly click here for your valuable suggestion. https://bharatpetroleum.force.com/survey/survey/runtimeApp.app?invitationId=0KiC50000005A1A&surveyName=customer_satisfaction_feedback&UUID=b31ff7e0-5cdf-4b9b-a5bb-a436baa23759
You can visit our web site https://www.bharatpetroleum.com/feedback-complaint.aspx to contact us in future.
Thank you for contacting BPCL Customer Care.

Regards,
BPCL Customer Care
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