Bharat Petroleum [BPCL] — complaint for non payment of lpg subsidy by bharat gas

Address:

Hisar, Haryana, 125001

I Mohinder Singh S/O Sh. Sangat Ram resident of H. No. 62/3 Adarsh Colony Rajgarh road Hisar, very kindly request that I am consumer of LPG of Bharat Gas with Consumer No 59981565, and SV No. [protected] Dated 20/06/17. Respected Sir, the subsidy of LPG was regularly deposited in my bank account before the month of May 2018 but it is stopped now without any prior notice or information.
I booked my Cylinder of LPG with Booking No. 13759 in May 2018 Receipt no 15811 worth Rs. 668 and I got message on mobile that the subsidy of Rs. 175 Failed, I contacted to the distributor HLRDC Hisar and was advised by Sh. Sushil Kumar manager to contact with my bank to get my account updated with AADHAR. Sir, I verified in bank S.B.I. Mini Sect. Branch HISAR & SARV HARYANA GRAMIN BANK RAJPURA (HISAR) and find that my account are updated with Aadhar.
During the month of July 2018 I booked LPG with B. no. 28926 Dated 14/03/18 and cash memo raised by HLRDC no. 27100 worth Rs. 774 and again I got the message that subsidy worth Rs. 275 Failed and contact to the distributor.
Sir, I again contacted Sh. Sushil Kumar and he again replied that I should again contact to my Bank and he is no concerned to my subsidy and said it may have been booked to other account and he can’t do anything more this regard.
I lodged my complaint to toll free no.[protected] on dated 15/07/18 with complaint no. 3056320 and in reply I was advised by Representative of Bharat gas that I should get my account linked with NPCI and it is the duty of concerned bank and they are not responsible for failure of subsidy.
Sir, I again & again visited the bank and distributor HLRDC but no solution of problem was made either by bank or by manager HLRDC. The HLRDC manager said that it is not their responsibility regarding subsidy and bank will do the needful, bank said that your Aadhar is linked and they can’t do anything more in this regard.