Bharat Petroleum [BPCL] — Damage caused to car

Address:

Bharat Petroleum police wellfare, vanjari nagar nagpur

Dear Sir,
This to bring to your notice the inconvenience and damage caused to us due to inefficient workers running the Bharat Petroleum, petrol pump at wanjari nagar, owned by police wellfare .
On Saturday 20th May 2023, around 2:30 pm we reached the petrol pump to fill diesel, the incompetent worker after reminding him its a diesel car filled around 500 rs petrol in the tank, it was our driver who notice it and stopped him immediately, after which the workers assure they will remove all the fuel and refill it again, the workers didn't had the instruments and required equipment to do so, it took around 45 min for them to arrange for proper equipment for the same, to this one of the unskilled worker skipped the jacke which in result damaged the petrol tank, till then it was almost 4 pm the manager incharge didn't even bother to come out and give a look to what was happening in space around, after he looked into the matter he was totally unprofessional as he was appointed on temporary basis as told by him, also the person in charge was on leave and made no attempts in cooperating with the matter and also denied to pay any charges for the damage caused to vehicle .
I want to bring this to everyone's notice so that this doesn't happens with anyone again, because I had a emergency and couldn't make for it due to inefficiency of the workers at petrol pump to handle the situation, also on name of welfare its totally unethical to keep incompenent and unskilled labors to run such places .
The images and video are attached to the mail please
Hope you will take this into notice and publish so that these people improve the quality of the service provided to people in name of welfare.