Bharat Petroleum [BPCL] — Delivery boy forcefully asked for an extra 19 rupees from us

Address:gayatri nagar bhiwandi

Hi,

Delivery boy forcefully asked for an extra 19 rupees from us. Not sure what extra charges they are charging us. My mother refused to give the extra money, but the boy denied handing over the filled cylinder. Need your immediate attention on this and resolve the issue on priority. Please find the attached phone recording of the same.

Delivery boy contact number [protected]
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    Bharat Petroleum [BPCL] Phone
    +91 22 2271 4508
    +91 22 2271 4516
    Bharat Petroleum [BPCL] Address
    1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
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