Bharat Petroleum [BPCL] — delivery message without actual delivery of cylinder [cheating customers]

Address:

Maango, Jamshedpur, East Singhbhum, Jharkhand, 831012

I have online booked the cylinder through bharat gas app on 03/10/2019 and today (04/10/2019) i got the message at evening around 5:00 pm that cylinder is delivered to me. But in reality no cylinder is delivered to me. It is a complete cheating the customers case, i need your kind attention to this issue and provide me the quick resolution in this respect. Even in bharat gas app it is mentioned that the delivery has been done to me. Why this type of cheating and harassment is being done by bharat petroleum gas with their customers. Please provide me the immediate resolution on this.

My contact no - [protected] / [protected]